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Handbook

Creating services

6.0.0
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Occasionally, the preconfigured list of services will not contain the needed service. There are a few variations in the creation of a service depending upon the protocol type, but the first steps in the creation of the service are common to all the variations.

To create a new service:

  1. Go to Policy & Objects > Services.
  2. Select Create New. A drop down menu is displayed. Select Service
  3. Enter a name in the Name field for the new service
  4. Include any description you would like in the Comments field
  5. In the Service Type field choose between Firewall and Explicit Proxy.
  6. Enable the toggle in the Show in Service List. If you can't see the service when you need to select it, it serves very little purpose.
  7. For the Category field, choose the appropriate category from the Category drop down menu. If none is chosen, the Uncategorized option will be chosen by default.

Protocol options

This is the section where the configuration options of the service will differ depending on the type of protocol chosen. (The Step numbers will all continue on from the common step sequence).

The protocol options for Firewall service type are:

  • TCP/UDP/SCTP
  • ICMP
  • ICMP6
  • IP

The protocol options for Proxy service type are:

  • ALL
  • CONNECT
  • FTP
  • HTTP
  • SOCKS-TCP
  • SOCKS-UDP
TCP/UDP/SCTP
  1. For the Protocol Type field, choose TCP/UDP/SCTP from the drop down menu
  2. For the Address field, choose IP Range or FQDN (Fully Qualified Domain Name) if there is to be a specific destination for the service. Depending on which type of address is selected, the field value needs to be filled with a FQDN string or an IP address in one of the 3 standard IPv4 address formats:
    • x.x.x.x - for a specific address
    • x.x.x.x/x - for a subnet
    • x.x.x.x-x.x.x.x - for a range of specific addresses
  3. Configure the Destination Port by:
    • Select from the drop down menu, TCP, UDP or SCTP
    • Enter the low end to the port range in the field indicated by grayed out Low.
    • Enter the high end of the port range in the field indicated by grayed out High. If there is only a single port in the range High can be left empty
    • Multiple ports or port ranges can be added by using the "+" at the beginning of the row
    • Rows can be removed by using the trash can symbol at the end of the row
  4. If required, you can Specify Source Ports for the service by enabling the toggle switch.
    • The Src Port will match up with a Destination Port
    • Src Ports cannot be configured without there being a value for the Destination Port
    • The same rules for configuring the Destination Ports applies to the Src Ports
  5. Select OK to confirm the configuration
Example

Example settings for a TCP protocol service. In this case, it is for an administrative connection to web servers on the DMZ. The protocol used is HTTPS which would normally use port 443, but that is already in use by another service such as Admin access to the firewall or an SSL-VPN connection.

Field Value
Name Example.com_WebAdmin
Comments Admin connection to Example.com Website
Service Type Firewall
Show in Service List enabled
Category Web Access
Protocol Options
Protocol Type TCP/UDP/SCTP
IP/FQDN <left blank>
Destination Port
  • Protocol: TCP
  • Low: 4300
  • High: <left blank>
Specify Source Ports <disabled>
Creating a new TCP/UDP/SCTP service in the CLI

The following is the creation of the same service using the command line.

config firewall service custom

edit Example.com_WebAdmin

set comment "Admin connection to Example.com Website"

set category Web Access

set protocol TCP/UDP/SCTP

set tcp-portrange 4300

end

end

ICMP / ICMP6
  1. For the Protocol Type field, choose ICMP or ICMP6 from the drop down menu
  2. In the Type field enter the appropriate type number based on the information found in ICMP types and codes or in ICMPv6 types and codes, depending on whether the Protocol Type is ICMP or ICMPv6
  3. In the Code field enter the appropriate code number for the type, if applicable, based on the information found in ICMP types and codes or in ICMPv6 types and codes, depending on whether the Protocol Type is ICMP or ICMPv6
  4. Select OK to confirm the configuration
Example

Example settings for an ICMP.service.In this case it has been set up for some special testing of ICMP packets.

Field Value
Name ICMP test #4
Comments For testing of proprietary network scanner
Service Type Firewall
Show in Service List enabled
Category Network Services
Protocol Options
Protocol Type ICMP
Type 7
Code <left blank>
Creating a new ICMP service in the CLI

The following is the creation of the same service using the command line.

config firewall service custom

edit ICMP test4

set comment "For testing of proprietary network scanner"

set category Network Services

set protocol ICMP

set icmptype 7

end

end

IP
  1. For the Protocol Type field, choose IP from the drop down menu
  2. In the Protocol Number field enter the numeric value based on the information found in Protocol number.
  3. Select OK to confirm the configuration
Example

Example settings for an IP.service.In this case it has been set up to communicate via an old protocol called QNX

Field Value
Name QNX
Comments For QNX communications to the Development Lab
Service Type Firewall
Show in Service List enabled
Category Uncategorized
Protocol Options
Protocol Type IP
Protocol Number 106
Creating a new ICMP service in the CLI

The following is the creation of the same service using the command line.

config firewall service custom

edit ICMP test4

set comment "For QNX communications to the Development Lab "

set protocol IP

set icmptype 106

end

end

tooltip icon In the CLI examples, the fields for Show in Service List, Service Type and in the example for IP, Category were net set because the values that they would have been set to were the default values and were already correctly set.
ALL/CONNECT/FTP/HTTP/SOCKS-TCP/SOCKS-UDP

These options are available only if the Service Type is set to Explicit Proxy.

  1. For the Protocol Type field, choose one of the following from the drop down menu:
    • ALL
    • CONNECT
    • FTP
    • HTTP
    • SOCKS-TCP
    • SOCKS-UDP
  2. For the Address field, choose IP Range or FQDN (Fully Qualified Domain Name) if there is to be a specific destination for the service. Depending on which type of address is selected, the field value needs to be filled with a FQDN string or an IP address in one of the 3 standard IPv4 address formats:
    • x.x.x.x - for a specific address
    • x.x.x.x/x - for a subnet
    • x.x.x.x-x.x.x.x - for a range of specific addresses
  3. Configure the Destination Port by:
    • Enter the low end to the TCP port range in the field indicated by grayed out Low.
    • Enter the high end of the TCP port range in the field indicated by grayed out High. If there is only a single port in the range High can be left empty
    • Multiple ports or port ranges can be added by using the "+" at the beginning of the row
    • Rows can be removed by using the trash can symbol at the end of the row
  4. If required, you can Specify Source Ports for the service by enabling the toggle switch.
    • The Src Port will match up with a Destination Port
    • Src Ports cannot be configured without there being a value for the Destination Port
    • The same rules for configuring the Destination Ports applies to the Src Ports
  5. Select OK to confirm the configuration

Occasionally, the preconfigured list of services will not contain the needed service. There are a few variations in the creation of a service depending upon the protocol type, but the first steps in the creation of the service are common to all the variations.

To create a new service:

  1. Go to Policy & Objects > Services.
  2. Select Create New. A drop down menu is displayed. Select Service
  3. Enter a name in the Name field for the new service
  4. Include any description you would like in the Comments field
  5. In the Service Type field choose between Firewall and Explicit Proxy.
  6. Enable the toggle in the Show in Service List. If you can't see the service when you need to select it, it serves very little purpose.
  7. For the Category field, choose the appropriate category from the Category drop down menu. If none is chosen, the Uncategorized option will be chosen by default.

Protocol options

This is the section where the configuration options of the service will differ depending on the type of protocol chosen. (The Step numbers will all continue on from the common step sequence).

The protocol options for Firewall service type are:

  • TCP/UDP/SCTP
  • ICMP
  • ICMP6
  • IP

The protocol options for Proxy service type are:

  • ALL
  • CONNECT
  • FTP
  • HTTP
  • SOCKS-TCP
  • SOCKS-UDP
TCP/UDP/SCTP
  1. For the Protocol Type field, choose TCP/UDP/SCTP from the drop down menu
  2. For the Address field, choose IP Range or FQDN (Fully Qualified Domain Name) if there is to be a specific destination for the service. Depending on which type of address is selected, the field value needs to be filled with a FQDN string or an IP address in one of the 3 standard IPv4 address formats:
    • x.x.x.x - for a specific address
    • x.x.x.x/x - for a subnet
    • x.x.x.x-x.x.x.x - for a range of specific addresses
  3. Configure the Destination Port by:
    • Select from the drop down menu, TCP, UDP or SCTP
    • Enter the low end to the port range in the field indicated by grayed out Low.
    • Enter the high end of the port range in the field indicated by grayed out High. If there is only a single port in the range High can be left empty
    • Multiple ports or port ranges can be added by using the "+" at the beginning of the row
    • Rows can be removed by using the trash can symbol at the end of the row
  4. If required, you can Specify Source Ports for the service by enabling the toggle switch.
    • The Src Port will match up with a Destination Port
    • Src Ports cannot be configured without there being a value for the Destination Port
    • The same rules for configuring the Destination Ports applies to the Src Ports
  5. Select OK to confirm the configuration
Example

Example settings for a TCP protocol service. In this case, it is for an administrative connection to web servers on the DMZ. The protocol used is HTTPS which would normally use port 443, but that is already in use by another service such as Admin access to the firewall or an SSL-VPN connection.

Field Value
Name Example.com_WebAdmin
Comments Admin connection to Example.com Website
Service Type Firewall
Show in Service List enabled
Category Web Access
Protocol Options
Protocol Type TCP/UDP/SCTP
IP/FQDN <left blank>
Destination Port
  • Protocol: TCP
  • Low: 4300
  • High: <left blank>
Specify Source Ports <disabled>
Creating a new TCP/UDP/SCTP service in the CLI

The following is the creation of the same service using the command line.

config firewall service custom

edit Example.com_WebAdmin

set comment "Admin connection to Example.com Website"

set category Web Access

set protocol TCP/UDP/SCTP

set tcp-portrange 4300

end

end

ICMP / ICMP6
  1. For the Protocol Type field, choose ICMP or ICMP6 from the drop down menu
  2. In the Type field enter the appropriate type number based on the information found in ICMP types and codes or in ICMPv6 types and codes, depending on whether the Protocol Type is ICMP or ICMPv6
  3. In the Code field enter the appropriate code number for the type, if applicable, based on the information found in ICMP types and codes or in ICMPv6 types and codes, depending on whether the Protocol Type is ICMP or ICMPv6
  4. Select OK to confirm the configuration
Example

Example settings for an ICMP.service.In this case it has been set up for some special testing of ICMP packets.

Field Value
Name ICMP test #4
Comments For testing of proprietary network scanner
Service Type Firewall
Show in Service List enabled
Category Network Services
Protocol Options
Protocol Type ICMP
Type 7
Code <left blank>
Creating a new ICMP service in the CLI

The following is the creation of the same service using the command line.

config firewall service custom

edit ICMP test4

set comment "For testing of proprietary network scanner"

set category Network Services

set protocol ICMP

set icmptype 7

end

end

IP
  1. For the Protocol Type field, choose IP from the drop down menu
  2. In the Protocol Number field enter the numeric value based on the information found in Protocol number.
  3. Select OK to confirm the configuration
Example

Example settings for an IP.service.In this case it has been set up to communicate via an old protocol called QNX

Field Value
Name QNX
Comments For QNX communications to the Development Lab
Service Type Firewall
Show in Service List enabled
Category Uncategorized
Protocol Options
Protocol Type IP
Protocol Number 106
Creating a new ICMP service in the CLI

The following is the creation of the same service using the command line.

config firewall service custom

edit ICMP test4

set comment "For QNX communications to the Development Lab "

set protocol IP

set icmptype 106

end

end

tooltip icon In the CLI examples, the fields for Show in Service List, Service Type and in the example for IP, Category were net set because the values that they would have been set to were the default values and were already correctly set.
ALL/CONNECT/FTP/HTTP/SOCKS-TCP/SOCKS-UDP

These options are available only if the Service Type is set to Explicit Proxy.

  1. For the Protocol Type field, choose one of the following from the drop down menu:
    • ALL
    • CONNECT
    • FTP
    • HTTP
    • SOCKS-TCP
    • SOCKS-UDP
  2. For the Address field, choose IP Range or FQDN (Fully Qualified Domain Name) if there is to be a specific destination for the service. Depending on which type of address is selected, the field value needs to be filled with a FQDN string or an IP address in one of the 3 standard IPv4 address formats:
    • x.x.x.x - for a specific address
    • x.x.x.x/x - for a subnet
    • x.x.x.x-x.x.x.x - for a range of specific addresses
  3. Configure the Destination Port by:
    • Enter the low end to the TCP port range in the field indicated by grayed out Low.
    • Enter the high end of the TCP port range in the field indicated by grayed out High. If there is only a single port in the range High can be left empty
    • Multiple ports or port ranges can be added by using the "+" at the beginning of the row
    • Rows can be removed by using the trash can symbol at the end of the row
  4. If required, you can Specify Source Ports for the service by enabling the toggle switch.
    • The Src Port will match up with a Destination Port
    • Src Ports cannot be configured without there being a value for the Destination Port
    • The same rules for configuring the Destination Ports applies to the Src Ports
  5. Select OK to confirm the configuration