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Admin Guide

Service debug

Service debug

You can debug the service from the FTC portal logs page if there is any auth failure or your end-users fail to receive OTP or push notifications when using the FTC service. There are two categories of logs: one is for authentication requests and responses, and the other is for management operations such as create/delete/update user. To find out if the FTC server is available, you check the Service Status (https://status.fortistatus.com/guest-portal/fortitoken/incident/overview)

Service debug

You can debug the service from the FTC portal logs page if there is any auth failure or your end-users fail to receive OTP or push notifications when using the FTC service. There are two categories of logs: one is for authentication requests and responses, and the other is for management operations such as create/delete/update user. To find out if the FTC server is available, you check the Service Status (https://status.fortistatus.com/guest-portal/fortitoken/incident/overview)