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Admin Guide

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FortiCloud

As part of FortiCloud (FC) — the umbrella of Fortinet's Cloud service offerings, the top of the FortiToken Cloud portal provides a one-stop access to all services and resources available on FC as well as tools for managing your FC account, as shown in the screen capture below.

The FortiCloud Logo

The FortiCloud logo has two variants: one with the word "PREMIUM" and the other without it. It indicates the level of FC service you have subscribed: if you are a premium FC customer, the FortiCloud log will have the word "PREMIUM" beneath it; if you are a basic FC customer, you will see the logo only. A premium FC account requires a premium FC license and offers more features and services. If you are interested in getting FC premium services, contact your Fortinet sales representative for more information.

Your FortiCloud account

As shown in the image above, the upper-right corner of the FTC portal shows your FortiCloud account ID, which typically is the email address that you've registered on FC. Clicking your account ID  or the down arrow next to it opens a drop-down menu with a list of options for managing your FC account, as described in the following table.

Tools for managing your FC account

 

Menu

Description

My Account

Opens your FC Account page with the following tools:

  • Account Profile—View and edit your account profile.
  • Change Account ID (Email)—Change your account ID.
  • Manage User—Add users to your account.
  • My Account (IAM version)

User Information

(Applicable to IAM users only)

  • Opens the User Information page with the following tools:
    • User Profile—View and edit your user profile.
    • Change Email—Change your email address.
    • Permissions—Manage IAM permissions.

    Security Credentials

  • Opens the FortiCloud page with the following tools:
    • Change Password—Change/update your account password.
    • 2FA Settings—Manage your account's two-factor authentication settings.
    • Subscriptions—Manage your subscriptions to (1) Weekly FortiGuard update and/or (2) Quarterly product update (Introduction & EOS).

    Subscriptions

  • Opens the FortiCloud page where you can manage your subscriptions to (1) Weekly FortiGuard update and/or (2) Quarterly product update (Introduction & EOS).
  • Logout

    Logs out of FortiCloud (including FortiToken Cloud).

    Services

    This Services tab opens a drop-down menu which provides easy access to all cloud services that Fortinet offers.

    Menu

    Description

    IAM

    Click this link to navigate to the IAM portal where you can take advantage of FortiCloud IAM service.

    Note: This menu is accessible to FortiCloud Premium customers only. For more information, contact your Fortinet sales representative or an authorized Fortinet reseller in your region.

    Asset Management

    Click this link or the icon to navigate to the FortiCloud > Asset Management page, where you can

    • Register your Fortinet products
    • View your Fortinet products and their status
    • Renew your product or service subscriptions
    • View your account services

    Cloud Management

    Click any of the following icons (links) to manage the Fortinet product over FC.

    FortiGate

    FortiGate Cloud

    FortiExtender

    FortiExtender Cloud

    FortiAnalyzer

    FortiAnalyzer Cloud

    FortiSwitch

    FortiSwitch Cloud

    FortiAP

    FortiAP Cloud

    FortiManager

    FortiManager Cloud

    FortiClient

    FortiClient Cloud

     

     

    Cloud Services

    Click any of the icons (links) to launch the FC service.

    Note: You must have a valid license to access any of the following cloud services.

    FortiPresence

    FortiPresence Cloud

    FortiCASB

    FortiCASB

    FortiToken

    FortiToken Cloud

    FortiMail

    FortiMail Cloud

    FortiPhish

    FortiPhish Cloud

    FortiInsight

    FortiInsight Cloud

    FortiGSLB

    FortiGSLB

    FortiConverter

    FortiConverter Cloud

    FortiVoice (Beta)

    FortiVoice Cloud

    FortiPenTest

    FortiPenTest Cloud

    FortiSandbox

    FortiSandbox Cloud

    FortiWeb

    FortiWeb Cloud

    OCVPN-Portal

    OCVPN-Portal Cloud

    FortiCWP

    FortiCWP Cloud

    FortiIPAM

    FortiIPAM Cloud

    Support

    This tab opens a drop-down menu which provides easy access to Fortinet product and support:

    Menu

    Description

    Downloads Click any of the following links to download.
     
    • Firmware Download
    • VM Images
    • Service Updates
    • HQIP Images
    • Firmware Image Checksum
    Resources Click this tab to open the FortiCloud > Resources page, where enables you to access a slew of resources to Fortinet products and services.
    FortiCare

    Click one of the following links for the support service you need:

    • Create a Ticket
    • Manage Active Tickets
    • Manage Tickets
    • Ticket Survey
    • Contact Support
    • Technical Web Chat

    FortiCloud

    As part of FortiCloud (FC) — the umbrella of Fortinet's Cloud service offerings, the top of the FortiToken Cloud portal provides a one-stop access to all services and resources available on FC as well as tools for managing your FC account, as shown in the screen capture below.

    The FortiCloud Logo

    The FortiCloud logo has two variants: one with the word "PREMIUM" and the other without it. It indicates the level of FC service you have subscribed: if you are a premium FC customer, the FortiCloud log will have the word "PREMIUM" beneath it; if you are a basic FC customer, you will see the logo only. A premium FC account requires a premium FC license and offers more features and services. If you are interested in getting FC premium services, contact your Fortinet sales representative for more information.

    Your FortiCloud account

    As shown in the image above, the upper-right corner of the FTC portal shows your FortiCloud account ID, which typically is the email address that you've registered on FC. Clicking your account ID  or the down arrow next to it opens a drop-down menu with a list of options for managing your FC account, as described in the following table.

    Tools for managing your FC account

     

    Menu

    Description

    My Account

    Opens your FC Account page with the following tools:

    • Account Profile—View and edit your account profile.
    • Change Account ID (Email)—Change your account ID.
    • Manage User—Add users to your account.
    • My Account (IAM version)

    User Information

    (Applicable to IAM users only)

  • Opens the User Information page with the following tools:
    • User Profile—View and edit your user profile.
    • Change Email—Change your email address.
    • Permissions—Manage IAM permissions.

    Security Credentials

  • Opens the FortiCloud page with the following tools:
    • Change Password—Change/update your account password.
    • 2FA Settings—Manage your account's two-factor authentication settings.
    • Subscriptions—Manage your subscriptions to (1) Weekly FortiGuard update and/or (2) Quarterly product update (Introduction & EOS).

    Subscriptions

  • Opens the FortiCloud page where you can manage your subscriptions to (1) Weekly FortiGuard update and/or (2) Quarterly product update (Introduction & EOS).
  • Logout

    Logs out of FortiCloud (including FortiToken Cloud).

    Services

    This Services tab opens a drop-down menu which provides easy access to all cloud services that Fortinet offers.

    Menu

    Description

    IAM

    Click this link to navigate to the IAM portal where you can take advantage of FortiCloud IAM service.

    Note: This menu is accessible to FortiCloud Premium customers only. For more information, contact your Fortinet sales representative or an authorized Fortinet reseller in your region.

    Asset Management

    Click this link or the icon to navigate to the FortiCloud > Asset Management page, where you can

    • Register your Fortinet products
    • View your Fortinet products and their status
    • Renew your product or service subscriptions
    • View your account services

    Cloud Management

    Click any of the following icons (links) to manage the Fortinet product over FC.

    FortiGate

    FortiGate Cloud

    FortiExtender

    FortiExtender Cloud

    FortiAnalyzer

    FortiAnalyzer Cloud

    FortiSwitch

    FortiSwitch Cloud

    FortiAP

    FortiAP Cloud

    FortiManager

    FortiManager Cloud

    FortiClient

    FortiClient Cloud

     

     

    Cloud Services

    Click any of the icons (links) to launch the FC service.

    Note: You must have a valid license to access any of the following cloud services.

    FortiPresence

    FortiPresence Cloud

    FortiCASB

    FortiCASB

    FortiToken

    FortiToken Cloud

    FortiMail

    FortiMail Cloud

    FortiPhish

    FortiPhish Cloud

    FortiInsight

    FortiInsight Cloud

    FortiGSLB

    FortiGSLB

    FortiConverter

    FortiConverter Cloud

    FortiVoice (Beta)

    FortiVoice Cloud

    FortiPenTest

    FortiPenTest Cloud

    FortiSandbox

    FortiSandbox Cloud

    FortiWeb

    FortiWeb Cloud

    OCVPN-Portal

    OCVPN-Portal Cloud

    FortiCWP

    FortiCWP Cloud

    FortiIPAM

    FortiIPAM Cloud

    Support

    This tab opens a drop-down menu which provides easy access to Fortinet product and support:

    Menu

    Description

    Downloads Click any of the following links to download.
     
    • Firmware Download
    • VM Images
    • Service Updates
    • HQIP Images
    • Firmware Image Checksum
    Resources Click this tab to open the FortiCloud > Resources page, where enables you to access a slew of resources to Fortinet products and services.
    FortiCare

    Click one of the following links for the support service you need:

    • Create a Ticket
    • Manage Active Tickets
    • Manage Tickets
    • Ticket Survey
    • Contact Support
    • Technical Web Chat