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Admin Guide

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FAC users' name issues on FTC GUI

Names of FTC users created on FortiAuthenticator (FAC) show up with prefixed and suffixed characters in corner brackets, on the FTC GUI and in email notifications. This is due to the fact that FAC differentiates the same username populated by multiple user sources to FAC. To remove the prefix and the suffix from a FAC username, first select the FAC username, and then click the “Hide Full FAC username’ button.

FAC users' name issues on FTC GUI

Names of FTC users created on FortiAuthenticator (FAC) show up with prefixed and suffixed characters in corner brackets, on the FTC GUI and in email notifications. This is due to the fact that FAC differentiates the same username populated by multiple user sources to FAC. To remove the prefix and the suffix from a FAC username, first select the FAC username, and then click the “Hide Full FAC username’ button.