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Admin Guide
Introduction
Licensing and availability
Free trial license
Time-based subscriptions
Time-based SKUs and their services
SKUs vs. auth clients and realms supported
Credit-based subscriptions
Transition to time-based subscriptions
FortiTrust-identity licensing
SMS licensing
Email notification on license balance status
Architecture
Acronyms and abbreviations
Quickstart guide
Getting started—FGT-FTC users
Register your FTC subscription
Upgrade FortiOS
Log in to the FortiToken Cloud portal
Activate FGT VDOMs for FTC service
Add an admin user for FTC service
Add a local user for FTC service
Add remote FortiGate users for FTC service
Getting started—FAC-FTC users
Register your FTC subscription
Upgrade FortiAuthenticator OS
Log in to the FortiToken Cloud portal
Activate FAC for FTC service
Add an admin user for FTC service
Add a local user for FTC service
Enable FTC service for remote users
Main features
Compatibility
Compatible Fortinet applications
Supported browsers
Important notes
Credit-based licenses no longer available for purchase
Use of non-officially supported FOS
The same token for the same user on multiple auth clients
A single FTC user in multiple auth clients
Admin accounts and realms
Supported hard tokens
No SMS MFA with FAC as LDAP server
FAC users' name issues on FTC GUI
How to use FortiClient
Enabling/Disabling users on FortiGate
FortiToken Mobile
Supported FortiToken Mobile apps
Activate FTM tokens
Activate third-party tokens
Use FTM tokens
Use cases
One Token shared by different auth clients
Change separate tokens to a single token
Independent token
Auto-Alias features—Use the same email address
Split user quota to different realms
FTC account lockout (2FA)
Manage access to FTC
Control risky conditions
Synchronize LDAP remote users in wildcard user group from FortiGate
Transfer devices on FTC
Migrate FTM tokens to FortiToken Cloud
Auth clients
Create FortiProduct auth clients
Transfer auth client (FC account lockout)
Replace an old FortiGate with a new one
Auth clients in HA mode
Auth clients for third-party usage
Maintenance
Add, sync, and delete users
Add, sync, and delete auth clients (devices)
Service debug
FortiToken Cloud GUI
Launch FortiToken Cloud
Log into an OU account
FortiCloud
Dashboard
Administrators
Realms
Users
Enable Auto-alias by Email
Add user aliases
Auto-assign FTKs to selected users
Get a new FTM token
Hide/Show full FortiAuthenticator username
View a user's auth clients
Use a temporary token
Edit a user
Delete users from FTC
FortiProducts
Assign an auth client to a realm
Edit an auth client
Viewing additional information about an auth client
Delete an auth client
Web Apps
Add a web app
Regenerate API credentials
Edit a web app
Delete a web app
Management Apps
Devices (HA)
Manage device ownership
Validate device ownership
Transfer devices
Transfer devices on FTC
Manage device transfer
Perform factory reset
Manage HA clusters
Search for a standalone device
Add devices to a cluster
Move a device between clusters
Remove devices from a cluster
Mobile Tokens
Hardware Tokens
Usage
Licenses
Settings
Global
Multi-realm Mode
Auto-create Auth Client
Share-quota Mode
Username Case & Accent Sensitive
Account Disable/Delete Notification
Account disablement and closure
Realm
General
Enable Auto-alias by Email
FTM Setting
Use a custom logo
Email MFA Setting
SMS MFA Setting
Templates
Adaptive authentication
View adaptive authentication policies
Create an adaptive authentication policy
Edit an adaptive auth policy
Delete an adaptive auth policy
View adaptive auth profiles
Create an adaptive authentication profile
Apply adaptive authentication profiles
Edit an adaptive auth profile
Delete an adaptive authentication profile
Create a last-login policy
Create an impossible-to-travel policy
Alarm
Configure receivers
Configure receiver groups
Create an SMS credit balance alarm event
Create a user quota alarm event
Logs
Authentication
Management
SMS
FOS CLI commands for FortiToken Cloud
Global system configuration
Access FTC management commands
Configure admin users
Configure local users
Configure local LDAP users for FTC service
Configure wildcard LDAP users for FTC service
Configure local RADIUS users for FTC service
Migrate FTM tokens to FortiToken Cloud
Diagnose FortiToken Cloud
Product documentation and support
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Home
FortiToken Cloud
Admin Guide
Maintenance
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Maintenance
Add, sync, and delete users
Add, sync, and delete auth clients (devices)
Service debug
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Maintenance
Add, sync, and delete users
Add, sync, and delete auth clients (devices)
Service debug
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Home
Product Pillars
Network Security
Network Security
FortiGate / FortiOS
FortiGate 5000
FortiGate 6000
FortiGate 7000
FortiProxy
NOC & SOC Management
FortiManager
FortiManager Cloud
FortiAnalyzer
FortiAnalyzer Cloud
FortiMonitor
FortiGate Cloud
Enterprise Networking
Secure SD-WAN
FortiLAN Cloud
FortiSwitch
FortiAP / FortiWiFi
FortiAP-U Series
FortiNAC-F
FortiExtender
FortiExtender Cloud
FortiAIOps
Business Communications
FortiFone
FortiVoice
FortiVoice Cloud
FortiRecorder
FortiCamera
Zero Trust Access
ZTNA
Zero Trust Network Access
FortiClient EMS
SASE
FortiSASE
Identity
FortiAuthenticator
FortiTrust Identity
FortiToken Cloud
FortiToken
Cloud Security
Hybrid Cloud Security
FortiGate Public Cloud
FortiGate Private Cloud
Flex-VM
Cloud Native Protection
FortiCNP
FortiDevSec
Web Application / API Protection
FortiWeb
FortiWeb Cloud
FortiADC
FortiGSLB
FortiGuard ABP
SAAS Security
FortiMail
FortiMail Cloud
FortiCASB
Security Operations
SOC Platform
FortiAnalyzer
FortiAnalyzer Cloud
FortiSIEM
/
FortiSIEM Cloud
FortiSOAR
FortiPhish
Advanced Threat Protection
FortiSandbox
FortiSandbox Cloud
FortiNDR
FortiDeceptor
FortiInsight
FortiInsight Cloud
FortiIsolator
Endpoint Security
FortiClient
FortiClient Cloud
FortiEDR
Best Practices
Solution Hubs
Cloud
FortiCloud
Public & Private Cloud
Popular Solutions
Secure SD-WAN
Zero Trust Network Access
Secure Access
Security Fabric
Tele-Working
Multi-Factor Authentication
FortiASIC
Operational Technology
MSSP
4-D Resources
Secure SD-WAN
Zero Trust Network Access
Wireless
Switching
Secure Access Service Edge
Identity and Access Management
Next Generation Firewall
Hardware Guides
FortiAnalyzer
FortiAnalyzer Big-Data
FortiADC
FortiAP / FortiWiFi
FortiAP U-Series
FortiAuthenticator
FortiCache
FortiCarrier
FortiController
FortiDDoS
FortiDDoS-F
FortiDeceptor
FortiEdge
FortiExtender
FortiGate
FortiGate-5000
FortiGate-6000
FortiGate-7000
FortiHypervisor
FortiIsolator
FortiMail
FortiManager
FortiNAC
FortiNDR
FortiProxy
FortiRecorder
FortiRPS
FortiSandbox
FortiSIEM
FortiSwitch
FortiTester
FortiToken
FortiVoice
FortiWAN
FortiWeb
FortiWLC
FortiWLM
Product A-Z
AscenLink
AV Engine
AWS Firewall Rules
FortiADC
FortiADC E Series
FortiADC Manager
FortiADC Private Cloud
FortiADC Public Cloud
FortiAIOps
FortiAnalyzer
FortiAnalyzer BigData
FortiAnalyzer BigData Private Cloud
FortiAnalyzer Cloud
FortiAnalyzer Private Cloud
FortiAnalyzer Public Cloud
FortiAP / FortiWiFi
FortiAP-U Series
FortiAuthenticator
FortiAuthenticator Private Cloud
FortiAuthenticator Public Cloud
FortiBalancer
FortiBridge
FortiCache
FortiCamera
FortiCamera Cloud
FortiCare Elite
FortiCarrier
FortiCASB
FortiCentral
FortiClient
FortiClient Cloud
FortiCloud Services
FortiCNP
FortiConnect
FortiController
FortiConverter Service
FortiConverter Tool
FortiCore
FortiCSPM
FortiCWP
FortiDAST
FortiDB
FortiDDoS
FortiDDoS-F
FortiDeceptor
FortiDeceptor Private Cloud
FortiDeceptor Public Cloud
FortiDevSec
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FortiEDR/XDR
FortiExplorer
FortiExplorer Go
FortiExtender
FortiExtender Cloud
FortiFlex
FortiFone
FortiGate / FortiOS
FortiGate Cloud
FortiGate CNF
FortiGate Private Cloud
FortiGate Public Cloud
FortiGate-5000
FortiGate-6000
FortiGate-7000
FortiGSLB
FortiGuard Advanced Bot Protection
FortiGuest
FortiHypervisor
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FortiInsight Cloud
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FortiIsolator Public Cloud
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FortiMail Cloud
FortiManager
FortiManager Cloud
FortiManager Private Cloud
FortiManager Public Cloud
FortiMonitor
FortiNAC
FortiNAC-F
FortiNDR
FortiNDR (on-premise) Private Cloud
FortiNDR (on-premise) Public Cloud
FortiNDR Cloud
FortiNDR Cloud Sensors
FortiPAM
FortiPAM Private Cloud
FortiPAM Public Cloud
FortiPhish
FortiPlanner
FortiPolicy
FortiPortal
FortiPortal Public Cloud
FortiPresence
FortiPresence VM
FortiProxy
FortiProxy Private Cloud
FortiProxy Public Cloud
FortiRecon
FortiRecorder
FortiRPS
FortiSandbox
FortiSandbox Cloud
FortiSandbox Private Cloud
FortiSandbox Public Cloud
FortiSASE
FortiSIEM
FortiSIEM Cloud
FortiSOAR
FortiSOAR Cloud
FortiSwitch
FortiSwitch Manager
FortiTap
FortiTester
FortiTester Private Cloud
FortiTester Public Cloud
FortiToken
FortiToken Cloud
FortiTrust Identity
FortiVoice
FortiVoice Cloud
FortiVoice Private Cloud
FortiVoice Public Cloud
FortiWAN
FortiWAN Controller
FortiWeb
FortiWeb Cloud
FortiWeb Manager Private Cloud
FortiWeb Manager Public Cloud
FortiWeb Private Cloud
FortiWeb Public Cloud
FortiWLM
FortiZTP
IPS Engine
Managed FortiGate Service
Overlay-as-a-Service
Security Awareness and Training
SOCaaS
Wireless Controller
Ordering Guides
Download PDF
Table of Contents
Introduction
Licensing and availability
Free trial license
Time-based subscriptions
Time-based SKUs and their services
SKUs vs. auth clients and realms supported
Credit-based subscriptions
Transition to time-based subscriptions
FortiTrust-identity licensing
SMS licensing
Email notification on license balance status
Architecture
Acronyms and abbreviations
Quickstart guide
Getting started—FGT-FTC users
Register your FTC subscription
Upgrade FortiOS
Log in to the FortiToken Cloud portal
Activate FGT VDOMs for FTC service
Add an admin user for FTC service
Add a local user for FTC service
Add remote FortiGate users for FTC service
Getting started—FAC-FTC users
Register your FTC subscription
Upgrade FortiAuthenticator OS
Log in to the FortiToken Cloud portal
Activate FAC for FTC service
Add an admin user for FTC service
Add a local user for FTC service
Enable FTC service for remote users
Main features
Compatibility
Compatible Fortinet applications
Supported browsers
Important notes
Credit-based licenses no longer available for purchase
Use of non-officially supported FOS
The same token for the same user on multiple auth clients
A single FTC user in multiple auth clients
Admin accounts and realms
Supported hard tokens
No SMS MFA with FAC as LDAP server
FAC users' name issues on FTC GUI
How to use FortiClient
Enabling/Disabling users on FortiGate
FortiToken Mobile
Supported FortiToken Mobile apps
Activate FTM tokens
Activate third-party tokens
Use FTM tokens
Use cases
One Token shared by different auth clients
Change separate tokens to a single token
Independent token
Auto-Alias features—Use the same email address
Split user quota to different realms
FTC account lockout (2FA)
Manage access to FTC
Control risky conditions
Synchronize LDAP remote users in wildcard user group from FortiGate
Transfer devices on FTC
Migrate FTM tokens to FortiToken Cloud
Auth clients
Create FortiProduct auth clients
Transfer auth client (FC account lockout)
Replace an old FortiGate with a new one
Auth clients in HA mode
Auth clients for third-party usage
Maintenance
Add, sync, and delete users
Add, sync, and delete auth clients (devices)
Service debug
FortiToken Cloud GUI
Launch FortiToken Cloud
Log into an OU account
FortiCloud
Dashboard
Administrators
Realms
Users
Enable Auto-alias by Email
Add user aliases
Auto-assign FTKs to selected users
Get a new FTM token
Hide/Show full FortiAuthenticator username
View a user's auth clients
Use a temporary token
Edit a user
Delete users from FTC
FortiProducts
Assign an auth client to a realm
Edit an auth client
Viewing additional information about an auth client
Delete an auth client
Web Apps
Add a web app
Regenerate API credentials
Edit a web app
Delete a web app
Management Apps
Devices (HA)
Manage device ownership
Validate device ownership
Transfer devices
Transfer devices on FTC
Manage device transfer
Perform factory reset
Manage HA clusters
Search for a standalone device
Add devices to a cluster
Move a device between clusters
Remove devices from a cluster
Mobile Tokens
Hardware Tokens
Usage
Licenses
Settings
Global
Multi-realm Mode
Auto-create Auth Client
Share-quota Mode
Username Case & Accent Sensitive
Account Disable/Delete Notification
Account disablement and closure
Realm
General
Enable Auto-alias by Email
FTM Setting
Use a custom logo
Email MFA Setting
SMS MFA Setting
Templates
Adaptive authentication
View adaptive authentication policies
Create an adaptive authentication policy
Edit an adaptive auth policy
Delete an adaptive auth policy
View adaptive auth profiles
Create an adaptive authentication profile
Apply adaptive authentication profiles
Edit an adaptive auth profile
Delete an adaptive authentication profile
Create a last-login policy
Create an impossible-to-travel policy
Alarm
Configure receivers
Configure receiver groups
Create an SMS credit balance alarm event
Create a user quota alarm event
Logs
Authentication
Management
SMS
FOS CLI commands for FortiToken Cloud
Global system configuration
Access FTC management commands
Configure admin users
Configure local users
Configure local LDAP users for FTC service
Configure wildcard LDAP users for FTC service
Configure local RADIUS users for FTC service
Migrate FTM tokens to FortiToken Cloud
Diagnose FortiToken Cloud
Product documentation and support
FAQs
Release history
Technical support
Change log