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Admin Guide

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Use FTM tokens

Upon opening the FTM app on your iPhone, your token will be visible in the app's home screen. The token is a 6-digit OTP which updates dynamically every 30 seconds.

If you have multiple tokens installed, they all show up on the home screen.

To use a FTM token:
  1. From your iPhone, start the FortiToken Mobile app.
  2. On the home screen, press and hold on an OTP code, and tap Copy.
  3. From your iPhone, start FTC.
  4. Log in with your username and password.
  5. Paste the OTP code when prompted.
  6. You should be able to log into FTC if you pass the MFA process.

Use FTM tokens

Upon opening the FTM app on your iPhone, your token will be visible in the app's home screen. The token is a 6-digit OTP which updates dynamically every 30 seconds.

If you have multiple tokens installed, they all show up on the home screen.

To use a FTM token:
  1. From your iPhone, start the FortiToken Mobile app.
  2. On the home screen, press and hold on an OTP code, and tap Copy.
  3. From your iPhone, start FTC.
  4. Log in with your username and password.
  5. Paste the OTP code when prompted.
  6. You should be able to log into FTC if you pass the MFA process.