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Admin Guide

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No SMS MFA with FAC as LDAP server

FortiToken Cloud (FTC) does not support SMS MFA authentication for end-users configured on FortiAuthenticator as a native LDAP server, because a FortiAuthenticator native LDAP server does not allow FTC to query the users' phone numbers. Therefore, FTC does support SMS MFA for FortiAuthenticator end-users configured as remote users in a remote LDAP server.

No SMS MFA with FAC as LDAP server

FortiToken Cloud (FTC) does not support SMS MFA authentication for end-users configured on FortiAuthenticator as a native LDAP server, because a FortiAuthenticator native LDAP server does not allow FTC to query the users' phone numbers. Therefore, FTC does support SMS MFA for FortiAuthenticator end-users configured as remote users in a remote LDAP server.