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Admin Guide

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Credit-based subscriptions

Caution

Credit-based licenses are no longer available for purchase, and hence are no longer applicable to FTC unless you have one that has not yet been activated and the activation window has not yet expired.

Note

Starting from its v.21.2.d release, FortiToken Cloud is phasing out the credit-based subscriptions, and replacing them with the new time-based subscriptions. If you started FTC service with a credit-based subscription and would like to renew your service upon expiration of your subscription, we will help convert your account to a time-based subscription at the time of renewal. Contact the FortiToken Cloud team for how to transition your FTC service from credit-based to time-based subscriptions. For information about the time-based subscriptions, refer to Time-based subscriptions.

FTC is a subscription-based cloud service. Upon purchasing your service subscription, you receive a License Certificate in .pdf format with a license registration code in it. Be sure to register your FTC license under the same FortiCloud (FC) account where your FortiGate or FortiAuthenticator is registered.

FC manages FTC service licensing using SKUs, which come at different credit levels. Credits are consumed based on the number of MFA cloud service user-months in your FTC account. One credit equals to one user-month. For more information, see Usage.

Each SKU has an expiration date. Your license is valid only for one year after the date of purchase. Be sure to activate your license within one year of purchase. Your license will be invalid once it has expired. Credits that are not used will expire on the same day that your license expires and can no longer be used. So be sure to use up all your credits before your license expires.

FortiToken Cloud charges its customers credits for its service. An FTC credit is defined as one FTC user-month, which means that one FTC credit can support one FTC end-user for a month of service. The number of days in a user-month is determined by the number of days in the current month. For example, it's 30 for November, and 31 for December.

FTC calculates your daily credit consumption and charges your account accordingly using the following formula:

Daily credit usage = (Total number of FTC users on a given day) x (1/Number of days in the current month)

FTC uses a flexible credit-based licensing model and allows any combination of users and days of use. One FTC credit can either be used by one FTC end-user for one month, or by 30 users for one day if the current month is June.

For example, if you started your FTC service with a newly activated FTC-LIC-120 license on June 1, 2019, with 30 end-users on your account, FTC would have deducted 1 credit (=30 x 1/30) from your account for that day, and the FTC Dashboard would show that your Current Month Usage was 1 (credit), and your Current Balance was 119 (=120-1).

On the other hand, if you had only one end-user on your account for the entire month of June, your FTC Dashboard would have shown the same current month usage and current balance data on June 30, namely, 1 credit {=(1 x 1/30) x 30}.

Caution
  • You must activate your FTC license within one year from the date of purchase. Otherwise, it will expire and cannot be activated.
  • FTC credits are valid for only one year from the date of license activation. All credits that come with your license, whether used or not, expire after one year. Once your credit-based license has expired, you MUST purchase a new time-based license to continue using FTC service. For information on how to transition to a time-based license, see Transition to time-based subscriptions.
  • When your account credit balance is running low, Fortinet will notify you of the situation and prompt you to purchase a new time-based license to continue using your FTC service. For more information, see Transition to time-based subscriptions.

FTC records the time and date when you add a user to or delete a user from FTC. It also keeps track of the current calendar month, including the start and end dates of the month and the number of days in the month.

For each active user in the current month, FTC also calculates the number of days the user is active during the month. It sends the data to FC periodically (once every 24 hours by default) based on the global settings that you have configured.

FTC displays the total usage data on a per-account basis. You can only view usage data in the account or accounts which you are authorized to log into.

Credit-based subscriptions

Caution

Credit-based licenses are no longer available for purchase, and hence are no longer applicable to FTC unless you have one that has not yet been activated and the activation window has not yet expired.

Note

Starting from its v.21.2.d release, FortiToken Cloud is phasing out the credit-based subscriptions, and replacing them with the new time-based subscriptions. If you started FTC service with a credit-based subscription and would like to renew your service upon expiration of your subscription, we will help convert your account to a time-based subscription at the time of renewal. Contact the FortiToken Cloud team for how to transition your FTC service from credit-based to time-based subscriptions. For information about the time-based subscriptions, refer to Time-based subscriptions.

FTC is a subscription-based cloud service. Upon purchasing your service subscription, you receive a License Certificate in .pdf format with a license registration code in it. Be sure to register your FTC license under the same FortiCloud (FC) account where your FortiGate or FortiAuthenticator is registered.

FC manages FTC service licensing using SKUs, which come at different credit levels. Credits are consumed based on the number of MFA cloud service user-months in your FTC account. One credit equals to one user-month. For more information, see Usage.

Each SKU has an expiration date. Your license is valid only for one year after the date of purchase. Be sure to activate your license within one year of purchase. Your license will be invalid once it has expired. Credits that are not used will expire on the same day that your license expires and can no longer be used. So be sure to use up all your credits before your license expires.

FortiToken Cloud charges its customers credits for its service. An FTC credit is defined as one FTC user-month, which means that one FTC credit can support one FTC end-user for a month of service. The number of days in a user-month is determined by the number of days in the current month. For example, it's 30 for November, and 31 for December.

FTC calculates your daily credit consumption and charges your account accordingly using the following formula:

Daily credit usage = (Total number of FTC users on a given day) x (1/Number of days in the current month)

FTC uses a flexible credit-based licensing model and allows any combination of users and days of use. One FTC credit can either be used by one FTC end-user for one month, or by 30 users for one day if the current month is June.

For example, if you started your FTC service with a newly activated FTC-LIC-120 license on June 1, 2019, with 30 end-users on your account, FTC would have deducted 1 credit (=30 x 1/30) from your account for that day, and the FTC Dashboard would show that your Current Month Usage was 1 (credit), and your Current Balance was 119 (=120-1).

On the other hand, if you had only one end-user on your account for the entire month of June, your FTC Dashboard would have shown the same current month usage and current balance data on June 30, namely, 1 credit {=(1 x 1/30) x 30}.

Caution
  • You must activate your FTC license within one year from the date of purchase. Otherwise, it will expire and cannot be activated.
  • FTC credits are valid for only one year from the date of license activation. All credits that come with your license, whether used or not, expire after one year. Once your credit-based license has expired, you MUST purchase a new time-based license to continue using FTC service. For information on how to transition to a time-based license, see Transition to time-based subscriptions.
  • When your account credit balance is running low, Fortinet will notify you of the situation and prompt you to purchase a new time-based license to continue using your FTC service. For more information, see Transition to time-based subscriptions.

FTC records the time and date when you add a user to or delete a user from FTC. It also keeps track of the current calendar month, including the start and end dates of the month and the number of days in the month.

For each active user in the current month, FTC also calculates the number of days the user is active during the month. It sends the data to FC periodically (once every 24 hours by default) based on the global settings that you have configured.

FTC displays the total usage data on a per-account basis. You can only view usage data in the account or accounts which you are authorized to log into.