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Admin Guide

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Enable Auto-alias by Email

Many FTC end-users have different usernames in different applications and different domains.  By the same token, a single FTC user may have different usernames in different FTC auth clients.  For example, John Doe II may have the following usernames:

  • user1 in VPN
  • user_one in a web app
  • u1 as a system admin
  • user1@company.com on an email server  

FTC now allows for different usernames to be attributed to the same user (i.e., same person) so that only one token (FTM or FTK) needs to be assigned to that same user. It does this by providing an Auto-alias by Email option, which, once turned on, enables FTC to automatically put usernames into an alias if they use the same email address. 

Auto-alias by Email is disabled by default, but you can enable it using the following procedures:

  1. On the side menu, click Settings>Realm to open the settings page of the current realm.
  2. Scroll down until you see Auto-alias by Email option near the bottom of the page.
  3. Click the Auto-alias by Email button to enable it.

Once the Auto-alias by Email feature is enabled, all usernames with the same email address are automatically set as an aliases under the same username.

It is important to note that aliased users must be in the same realm. Usernames with the same email address are still set as unique users if they are in different realms, even when the auto-alias feature is enabled.

Enable Auto-alias by Email

Many FTC end-users have different usernames in different applications and different domains.  By the same token, a single FTC user may have different usernames in different FTC auth clients.  For example, John Doe II may have the following usernames:

  • user1 in VPN
  • user_one in a web app
  • u1 as a system admin
  • user1@company.com on an email server  

FTC now allows for different usernames to be attributed to the same user (i.e., same person) so that only one token (FTM or FTK) needs to be assigned to that same user. It does this by providing an Auto-alias by Email option, which, once turned on, enables FTC to automatically put usernames into an alias if they use the same email address. 

Auto-alias by Email is disabled by default, but you can enable it using the following procedures:

  1. On the side menu, click Settings>Realm to open the settings page of the current realm.
  2. Scroll down until you see Auto-alias by Email option near the bottom of the page.
  3. Click the Auto-alias by Email button to enable it.

Once the Auto-alias by Email feature is enabled, all usernames with the same email address are automatically set as an aliases under the same username.

It is important to note that aliased users must be in the same realm. Usernames with the same email address are still set as unique users if they are in different realms, even when the auto-alias feature is enabled.