Fortinet white logo
Fortinet white logo

Admin Guide

Service debug

Service debug

You can debug the service from the FTC portal logs page if there is any auth failure or your end-users fail to receive OTP or push notifications when using the FTC service. There are two categories of logs: one is for authentication requests and responses, and the other is for management operations such as create/delete/update user. To find out if the FTC server is available, you check the Service Status (https://status.fortistatus.com/guest-portal/fortitoken/incident/overview)

Service debug

Service debug

You can debug the service from the FTC portal logs page if there is any auth failure or your end-users fail to receive OTP or push notifications when using the FTC service. There are two categories of logs: one is for authentication requests and responses, and the other is for management operations such as create/delete/update user. To find out if the FTC server is available, you check the Service Status (https://status.fortistatus.com/guest-portal/fortitoken/incident/overview)