Version:

Version:

Version:

Version:

Version:


Table of Contents

FortiVoice User Portal Guide

Setting voicemail options

  1. Go to Voicemail.
  2. Click .
  3. Configure the following fields:

     

    GUI field

    Description

    Voicemail handling

    Enable to allow a caller to press 0 to talk to the operator during an announcement.

    Name

    • Set to Standard to use the system default name for the voicemail (the extension number), or set to Personal to use your own name for the voicemail.
    • If you select Personal, click Call me to record your own message using your phone, or click Upload to import a pre-existing sound file that meets the requirements {WAVE file (.wav) in PCM format and with a maximum size of 5 MB}.

    Greeting

    Select the voicemail greeting mode and greeting content. Click Audio file to record or import a sound file for various scenarios, depending upon the greeting type selected:

    • Standard: The default system defined greeting.
    • Simple: The greeting that applies to any time.
    • Scheduled: The greeting that comes with a schedule. Click New to add a system Schedule and assign a Greeting.
    • Conditional: The greeting that applies when you are either busy or unavailable.
  4. Click OK.

Setting voicemail options

  1. Go to Voicemail.
  2. Click .
  3. Configure the following fields:

     

    GUI field

    Description

    Voicemail handling

    Enable to allow a caller to press 0 to talk to the operator during an announcement.

    Name

    • Set to Standard to use the system default name for the voicemail (the extension number), or set to Personal to use your own name for the voicemail.
    • If you select Personal, click Call me to record your own message using your phone, or click Upload to import a pre-existing sound file that meets the requirements {WAVE file (.wav) in PCM format and with a maximum size of 5 MB}.

    Greeting

    Select the voicemail greeting mode and greeting content. Click Audio file to record or import a sound file for various scenarios, depending upon the greeting type selected:

    • Standard: The default system defined greeting.
    • Simple: The greeting that applies to any time.
    • Scheduled: The greeting that comes with a schedule. Click New to add a system Schedule and assign a Greeting.
    • Conditional: The greeting that applies when you are either busy or unavailable.
  4. Click OK.