Version:

Version:

Version:

Version:

Version:


Table of Contents

FortiVoice User Portal Guide

Customizing user settings

  1. Go to Preferences.
  2. Configure the following fields:

    GUI field

    Description

    User Setting  
    Number Displays your extension number (read-only).
    Display name Displays the caller ID on the extension, usually the name of the extension user (read-only).
    Emergency caller ID Displays the caller ID to display on the destination phone when the emergency number is dialed (read-only).
    External caller ID

    Displays a particular caller ID on a called phone instead of the FortiVoice main number or the trunk phone number (read-only).

    Use the name<phone_number> format, such as jdoe<2221111234>. If you are unsure about this feature, contact your administrator for more information.

    Idle timeout Enter the duration of time in minutes before you are logged out of the user portal. Set the value between 1 and 1440 minutes (maximum of one day).

    Picture ID

    You can upload a picture ID file. When you place a call, the callee's phone displays the uploaded picture ID, if the phone model supports this feature.

    Before uploading a picture file, make sure that the file meets the following requirements:

    • Supported formats: JPEG and PNG
    • Width and height ratio: between 0.85 and 1.2
    • File size: 5 MB or less

    To upload a picture, click .

    To delete a picture, click .

    Change Voicemail PIN

    Click to enter and confirm a new PIN for accessing your voicemail. You must enter your current PIN before choosing a new PIN.

    Change User Password

    Note

    The Change User Password is available when the FortiVoice system administrator has set your extension to use the local authentication type for web access.

    Click to enter and confirm a new user password for accessing the user portal. You must enter your current password before choosing a new password.

  3. To saves changes, click OK.

Customizing user settings

  1. Go to Preferences.
  2. Configure the following fields:

    GUI field

    Description

    User Setting  
    Number Displays your extension number (read-only).
    Display name Displays the caller ID on the extension, usually the name of the extension user (read-only).
    Emergency caller ID Displays the caller ID to display on the destination phone when the emergency number is dialed (read-only).
    External caller ID

    Displays a particular caller ID on a called phone instead of the FortiVoice main number or the trunk phone number (read-only).

    Use the name<phone_number> format, such as jdoe<2221111234>. If you are unsure about this feature, contact your administrator for more information.

    Idle timeout Enter the duration of time in minutes before you are logged out of the user portal. Set the value between 1 and 1440 minutes (maximum of one day).

    Picture ID

    You can upload a picture ID file. When you place a call, the callee's phone displays the uploaded picture ID, if the phone model supports this feature.

    Before uploading a picture file, make sure that the file meets the following requirements:

    • Supported formats: JPEG and PNG
    • Width and height ratio: between 0.85 and 1.2
    • File size: 5 MB or less

    To upload a picture, click .

    To delete a picture, click .

    Change Voicemail PIN

    Click to enter and confirm a new PIN for accessing your voicemail. You must enter your current PIN before choosing a new PIN.

    Change User Password

    Note

    The Change User Password is available when the FortiVoice system administrator has set your extension to use the local authentication type for web access.

    Click to enter and confirm a new user password for accessing the user portal. You must enter your current password before choosing a new password.

  3. To saves changes, click OK.