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Table of Contents

FortiVoice User Portal Guide

Recording a phone call

Note

Before recording a phone call, make sure that the person you are talking to agrees to have the conversation recorded or check your local laws regarding phone recording.

Before you begin

Make sure that the FortiVoice system administrator applies a user privilege (Phone System > Profile), with the Monitor/Recording > Personal recording option enabled, to your extension. This procedure uses the default codes.

Procedure steps

  1. During a phone call, start the personal recording by pressing *30.
  2. To pause the personal recording, press *31. To resume the recording, press *30 again.

    The recording continues until you hang up.

Recording a phone call

Note

Before recording a phone call, make sure that the person you are talking to agrees to have the conversation recorded or check your local laws regarding phone recording.

Before you begin

Make sure that the FortiVoice system administrator applies a user privilege (Phone System > Profile), with the Monitor/Recording > Personal recording option enabled, to your extension. This procedure uses the default codes.

Procedure steps

  1. During a phone call, start the personal recording by pressing *30.
  2. To pause the personal recording, press *31. To resume the recording, press *30 again.

    The recording continues until you hang up.