Version:

Version:

Version:

Version:

Version:


Table of Contents

FortiVoice User Portal Guide

Configuring the Follow Me setting

When you configure the Follow Me setting, you redirect your incoming calls to multiple phone numbers in a sequence. You also configure the ring duration of each phone number and the call sequence of those phone numbers.

After completing the Follow Me configuration, you can use this configuration in Managing a call.

Note

If you configure both Call Forward and Follow Me settings, Call Forward takes precedence.

To configure follow me
  1. Go to Call Handling.
  2. Under Follow Me Setting, click New.
  3. Enter a Name.
  4. Under Follow Me Numbers, click New to enter a phone number to which the call to your extension can be transferred.
  5. Additionally, define the Ring duration in seconds. This setting defines how long to ring the Follow Me number before following the No Answer call handling setting of the extension. Click OK.

  6. Click OK.

    If you want to transfer a follow me call to multiple phone numbers in a sequence, repeat the steps to add more numbers. You can add up to six phone numbers. The phone numbers will be dialed according to the sequence in the follow me setting.

  7. To save Call Handling changes, click OK.
  8. You can use the Follow Me configuration in Managing a call.

Configuring the Follow Me setting

When you configure the Follow Me setting, you redirect your incoming calls to multiple phone numbers in a sequence. You also configure the ring duration of each phone number and the call sequence of those phone numbers.

After completing the Follow Me configuration, you can use this configuration in Managing a call.

Note

If you configure both Call Forward and Follow Me settings, Call Forward takes precedence.

To configure follow me
  1. Go to Call Handling.
  2. Under Follow Me Setting, click New.
  3. Enter a Name.
  4. Under Follow Me Numbers, click New to enter a phone number to which the call to your extension can be transferred.
  5. Additionally, define the Ring duration in seconds. This setting defines how long to ring the Follow Me number before following the No Answer call handling setting of the extension. Click OK.

  6. Click OK.

    If you want to transfer a follow me call to multiple phone numbers in a sequence, repeat the steps to add more numbers. You can add up to six phone numbers. The phone numbers will be dialed according to the sequence in the follow me setting.

  7. To save Call Handling changes, click OK.
  8. You can use the Follow Me configuration in Managing a call.