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Table of Contents

FortiVoice Cookbook

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Configuring room status

After connecting the PMS and the FortiVoice phone system, you can configure the hotel room statuses.

  1. Go to Hotel Management > Room Status > Room Status and click Server Info.
  2. A green dot indicates that the FortiVoice device is connected with the PMS.

  3. Select the Room you wish to edit and click Edit.
  4. Enable Guest phone to make the room a guest room. Guest Setting will appear.
  5. If the guest is checked-out, set the appropriate Room condition from the drop-down menu. If the guest is checked-in, enable Checked-in, set the appropriate Room condition, Guest name, and Privilege option.
  6. Additionally, enable VIP setting if the guest should receive special treatment, and enable DND if the guest does not want to be disturbed.

Configuring room status

After connecting the PMS and the FortiVoice phone system, you can configure the hotel room statuses.

  1. Go to Hotel Management > Room Status > Room Status and click Server Info.
  2. A green dot indicates that the FortiVoice device is connected with the PMS.

  3. Select the Room you wish to edit and click Edit.
  4. Enable Guest phone to make the room a guest room. Guest Setting will appear.
  5. If the guest is checked-out, set the appropriate Room condition from the drop-down menu. If the guest is checked-in, enable Checked-in, set the appropriate Room condition, Guest name, and Privilege option.
  6. Additionally, enable VIP setting if the guest should receive special treatment, and enable DND if the guest does not want to be disturbed.