Fortinet Document Library

Version:

Version:

Version:

Version:


Table of Contents

FortiVoice Cookbook

Download PDF
Copy Link

Configuring an audio message

An audio message can either be uploaded or recorded.

To upload an audio message:
Note

Make sure to upload an audio file that meets the following requirements:

  • WAVE (.wav) format
  • Moni, 16-bit PCM (8000 MHz)
  1. Go to Auto Dialer > Campaign > Audio and click New.
  2. Enter a File name for the audio message.
  3. Click Upload.
  4. Locate the audio file to upload and click Open.
  5. Click Create.
To record a new phone message:
  1. Click Record to record a new message by phone.
  2. Set Send record call to your extension. Answer the call and record your message, then click OK. Follow the audio prompts to complete the recording.
  3. If you want to retain a copy of the WAVE file after you complete the recording, click Download.
  4. Click Create.

Configuring an audio message

An audio message can either be uploaded or recorded.

To upload an audio message:
Note

Make sure to upload an audio file that meets the following requirements:

  • WAVE (.wav) format
  • Moni, 16-bit PCM (8000 MHz)
  1. Go to Auto Dialer > Campaign > Audio and click New.
  2. Enter a File name for the audio message.
  3. Click Upload.
  4. Locate the audio file to upload and click Open.
  5. Click Create.
To record a new phone message:
  1. Click Record to record a new message by phone.
  2. Set Send record call to your extension. Answer the call and record your message, then click OK. Follow the audio prompts to complete the recording.
  3. If you want to retain a copy of the WAVE file after you complete the recording, click Download.
  4. Click Create.