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Table of Contents

FortiVoice Cookbook

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Configuring the auto attendant

  1. Go to Call Feature > Auto Attendant > Auto Attendant and click New.
  2. Enter a Name and set the Default language.
  3. Select a Greeting mode, and select the desired sound file for the Greeting.
  4. Enter the amount of time that the phone will ring before being answered, and the time out and invalid input settings.
  5. Before you click Create, configure the dial pad key action settings in Configuring key actions.

Configuring the auto attendant

  1. Go to Call Feature > Auto Attendant > Auto Attendant and click New.
  2. Enter a Name and set the Default language.
  3. Select a Greeting mode, and select the desired sound file for the Greeting.
  4. Enter the amount of time that the phone will ring before being answered, and the time out and invalid input settings.
  5. Before you click Create, configure the dial pad key action settings in Configuring key actions.