Callers can connect to remote extensions through auto attendants or through call cascade transfers. A remote extension reaches an external phone by automatically selecting a line from a trunk and dialing the phone number. For example, a remote extension could reach an employee’s cell phone or home phone, or a phone at a branch office.
This recipe guides you through the process of configuring a remote extension. It is assumed that an auto attendant is already established.
Remote extensions are designed to operate with most major telephone service providers. Unfortunately, phone numbers and mobile phones roaming internationally may not support remote extensions.
This section includes the following topics: