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Table of Contents

FortiVoice Cookbook

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Adding a remote extension

  1. Go to Extension > Extension > Remote Extension and click New.
  2. Set Number to the local extension number from which calls are transferred to a remote extension.
  3. Enter the Remote number. Calls to the local extension are transferred to this remote number.
  4. Click Enable.
  5. Enter a Display name, and expand to modify the caller ID.
  6. Under User Setting, in the Management tab, apply a User privilege rule and a Department, if required.
  7. Click Voicemail to assign a voice mailbox, and optionally allow other users and/or groups to access the same voice mailbox. For example, you may want others to access the mailbox when you are away.
  8. In the Web Access tab, select the appropriate Authentication type.
  9. Enter the User password, for local authentication extensions.
  10. In the Phone Access tab, set Voicemail PIN to the PIN for the user to access voicemail.
  11. Click Create.

Adding a remote extension

  1. Go to Extension > Extension > Remote Extension and click New.
  2. Set Number to the local extension number from which calls are transferred to a remote extension.
  3. Enter the Remote number. Calls to the local extension are transferred to this remote number.
  4. Click Enable.
  5. Enter a Display name, and expand to modify the caller ID.
  6. Under User Setting, in the Management tab, apply a User privilege rule and a Department, if required.
  7. Click Voicemail to assign a voice mailbox, and optionally allow other users and/or groups to access the same voice mailbox. For example, you may want others to access the mailbox when you are away.
  8. In the Web Access tab, select the appropriate Authentication type.
  9. Enter the User password, for local authentication extensions.
  10. In the Phone Access tab, set Voicemail PIN to the PIN for the user to access voicemail.
  11. Click Create.