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Table of Contents

FortiVoice Cookbook

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Configuring an outbound dialplan for emergency calls

  1. Go to Call Routing > Outbound > Outbound and click New.
  2. Enter a Name for the dialplan, and enable Emergency Call. This dialplan ensures that the FortiVoice unit bypasses privilege checks and grants the highest priority to all emergency calls.
  3. Leave Caller ID Match and Dialed Number Match as you do not want to impose any kind of restrictions to who can make an emergency call.
  4. Under Call Handling, click New.
  5. For an outbound dialplan as important as facilitating emergency calls, set Schedule to any_time and Action to Allow.
  6. Select an Outgoing trunk or Caller ID modification profile from the drop-down menus provided.

Configuring an outbound dialplan for emergency calls

  1. Go to Call Routing > Outbound > Outbound and click New.
  2. Enter a Name for the dialplan, and enable Emergency Call. This dialplan ensures that the FortiVoice unit bypasses privilege checks and grants the highest priority to all emergency calls.
  3. Leave Caller ID Match and Dialed Number Match as you do not want to impose any kind of restrictions to who can make an emergency call.
  4. Under Call Handling, click New.
  5. For an outbound dialplan as important as facilitating emergency calls, set Schedule to any_time and Action to Allow.
  6. Select an Outgoing trunk or Caller ID modification profile from the drop-down menus provided.