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FortiVoice Cookbook

Auto attendant

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What if you need FortiVoice to answer calls and direct users to various departments within your office? An auto attendant can answer calls with a prerecorded message and then guide the user to the department they desire with a simple press of a button.

This recipe guides you through the process of configuring auto attendants, exploring the user options, and establishing how a caller navigates through the auto attendant.

This recipe includes the following tasks:

What if you need FortiVoice to answer calls and direct users to various departments within your office? An auto attendant can answer calls with a prerecorded message and then guide the user to the department they desire with a simple press of a button.

This recipe guides you through the process of configuring auto attendants, exploring the user options, and establishing how a caller navigates through the auto attendant.

This recipe includes the following tasks: