Display message

Requirements: Windows or macOS. Manual (operator-initiated) message actions can only be performed for Agents earlier than 11.0.1

The display message action enables you to display a custom message on users' computer screens. You can use this action to relay various types of information, increase accountability, and close training gaps. Messages display in the center of users' screens, on top of all open applications.

For example, you can display a message to users that, upon a policy violation: communicates a new security policy your organization is implementing. requires user acknowledgement, input, and/or action, such as visiting a URL to find related training resources when a policy is breached.

Example message

Enhanced functionality is provided for automated (policy-initiated) messages, as outlined in the following table.

Messages functionality

Field/Feature	Manual messages	Automated messages
Title	Shown in bold.	Shown in bold.
Body	Shown as plain text.	Option to: apply bold and italic formatting insert line breaks, and insert variables to create dynamic messages containing detection-specific data.
URL	Option to include a URL, where the link text is shown as Open URL in browser on Windows and More info on macOS.	Option to: include a URL and customize the link text, and make clicking the link mandatory.
Rate limiting		Option to control the number of messages sent to users.
Feedback form		Option to: include a feedback form, and make submitting feedback mandatory.
Acknowledgement check box		Option to: include an acknowledgement check box, and make selecting the check box mandatory.

Messages display differently depending on the OS: On Windows, if you do not provide a URL, the message displays with an Accept button which the user must click to close the message. If you provide a URL, the message displays with an Open URL in browser button which directs the user to the URL, and an OK button which closes the message. On macOS, if you do not provide a URL, the message displays with an OK button which the user must click to close the message. If you provide a URL, the message displays with a More info button which directs the user to the URL.

For instructions on configuring automated messages for when policies are breached, refer to the FortiDLP Administration Guide.

How to display a message on a managed node (for Agents earlier than 11.0.1)

1. In the FortiDLP Console, on the left-hand sidebar, click .
   
2. Filter for the relevant node. For guidance on this, see Nodes.
3. In the Table tab, on the row of the node, click> Perform actions.
   
4. In the Actions dialog box, click Display message.
5. In the Display message dialog box, do the following:
   1. In the Title field, type a message title.
   2. In the Body field, type a few sentences for the message body.

      The FortiDLP does not enforce character limits. We recommend entering a small message body to ensure it displays optimally.

   3. Optionally, in the URL field, type a URL.
      
      
   4. Click Display message.

      The message will not display if you do not provide a title and body, or if you provide an invalid URL.