Enable the FortiToken Cloud free trial directly from the FortiGate

Administrators can activate a free one-month trial of FortiToken Cloud directly from the FortiGate instead of logging into the FortiCare Support Portal. This can be performed while enabling two-factor authentication within a user or administrator configuration, or from the System > FortiGuard page.

The FortiToken Cloud free trial can only be activated once and can only be activated if there is a registered FortiCare account. It cannot be activated if there is another FortiToken Cloud license or trial associated with the FortiGate device or the registered FortiCare accounts.

If the free trial has not been activated, the Activate free trial button will be available.

If the FortiToken Cloud license or free trial period is expired, the status will be displayed as No active license.

After activation, license information will be displayed and a Usage field will display how many of the available licenses have been assigned. Detailed usage information can be found using the CLI.

To enable the FortiToken Cloud free trial for an Administrator:

1. Go to System > Administrators.

2. Click Create new > Administrator.

3. Enable Two-factor Authentication.

4. Set Authentication Type to FortiToken Cloud.

   

5. Select Activate free trial. A confirmation message is displayed.

   

6. Click OK. The license information is displayed.

   

7. Click OK.

To enable the FortiToken Cloud free trial for a Local User:

1. Go to User & Authentication > User Definition.

2. Click Create new.

3. Configure settings as needed.

4. Enable Two-factor Authentication.

5. Set Authentication Type to FortiToken Cloud.

   

6. Select Activate free trial. A confirmation message is displayed.

   

7. Click OK. The license information is displayed.

   

8. Click OK.

To enable the FortiToken Cloud free trial for FortiGuard:

1. Go to System > FortiGuard.

2. Expand License Information.

   

3. Select Activate free trial for FortiToken Cloud. A confirmation message is displayed.

   

4. Click OK. The license information is displayed.

   

5. Click Apply.

To enable the FortiToken Cloud free trial in the CLI:

1. Activate the FortiToken Cloud trial:

   # execute fortitoken-cloud trial
   FortiToken Cloud free trial activated!

2. Review the status of the free trial:

   # diagnose fortitoken-cloud show service
   FortiToken Cloud service status: free trial.
   Service balance: 0.00 users. Expiration date: 2022-07-06. Customer ID: 139XXXX.
   
   # execute fortitoken-cloud show
   FortiToken Cloud service status: free trial.
   Service balance: 0.00 users. Expiration date: 2022-07-06. Customer ID: 139XXXX.

3. View users associated with FortiToken Cloud:

   # diagnose fortitoken-cloud show users
   Number of users in fortitoken cloud: 2
    1: username:vm3_ftc vdom:#FOS_Administrator email:fos@fortinet.com phone: realm:FGTABCDXXXXXXXXX-#FOS_Administrator userdata:0
    2: username:ftc_user vdom:root email:fos@fortinet.com phone: realm:FGTABCDXXXXXXXXX-root userdata:0