Downloading the EOS support package for supported Fabric devices
FortiGates, FortiSwitches, FortiAPs, and FortiExtenders can download an EOS (end of support) package automatically from FortiGuard during the bootup process or by using manual commands. Based on the downloaded EOS package files, when a device passes the EOS date, a warning message is displayed in the device's tooltip. The device is also highlighted in the following GUI locations:
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System > Firmware & Registration page
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Security Fabric > Physical Topology and Logical Topology pages
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Dashboard > Status > System Information widget
FortiGuard updates
The EOS packages can be downloaded automatically from FortiGuard, but they can also be downloaded manually.
To manually download the EOS package from the FortiGuard server:
# diagnose fortiguard-resources update <product>-end-of-support
|
Product |
Description |
|---|---|
|
fortigate-end-of-support |
FortiGate product life cycle information. |
|
fortiswitch-end-of-support |
FortiSwitch product life cycle information. |
|
fortiap-end-of-support |
FortiAP product life cycle information. |
|
fortiextender-end-of-support |
FortiExtender product life cycle information. |
|
In the event the EOS package files are not downloaded due to a connection issue, use |
GUI warnings
On the System > Firmware & Registration page, devices that have reached EOS are highlighted in red, and their Status is EOS - Unable to upgrade.
Hover over a device name to view the tooltip, which includes an EOS warning.
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Sample FortiGate tooltip:
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Sample FortiSwitch tooltip:
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Sample FortiAP tooltip:
On the Security Fabric > Physical Topology and Logical Topology pages, devices that have reached EOS are highlighted in red. The device tooltips also include an EOS warning.
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Sample Security Fabric > Physical Topology page with tooltip:
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Sample Security Fabric > Logical Topology page with tooltip:
The Dashboard > Status > System Information widget includes a warning at the bottom of the widget that the Device has reached EOS status.
