Version:

Version:

Version:

Version:

Version:

Version:


Table of Contents

FortiVoice Gateway Administration Guide

Configuring FortiVoice Gateway location and contact information

Identify the FortiVoice Gateway location and its number.

To set the location

  1. Go to System > Advanced Setting > Location.
  2. Configure the following fields:

    GUI field

    Description

    Country/Region

    Select the country where the FortiVoice Gateway is in.

    Emergency number

    Click the default number (911) to enter the emergency call number of the selected country.

    Long-distance prefix

    To edit the prefix for dialing long-distance calls, click .

    International prefix

    To edit the prefix for dialing international calls, click .

    Outside line prefix

    To edit the prefix for making outbound calls, click .

    Area code

    To enter the Area code for the main number of the FortiVoice Gateway, click . Ask your PSTN service provider for this code.

    Required when dialing local numbers

    Select this option if the area code needs to be dialed for local phone calls.

    Main display name

    Enter the name displaying on the FortiVoice Gateway. Ask your PSTN service provider for this name.

    Main number

    Enter the main number of the FortiVoice Gateway. Ask your PSTN service provider for this number.

    Default prompt language

    Select a new default prompt language for the FortiVoice Gateway. The default is English.

    To add a prompt language, click New.

    In the Upload field, click Browse to upload the language file provided by Fortinet Technical Support.

    Click OK.

    Default emergency zone

    Select the default emergency contact or click + to add a new one.

    Default time zone

    Select a new default time zone for the FortiVoice Gateway.

  3. Click Apply.

Configuring FortiVoice Gateway location and contact information

Identify the FortiVoice Gateway location and its number.

To set the location

  1. Go to System > Advanced Setting > Location.
  2. Configure the following fields:

    GUI field

    Description

    Country/Region

    Select the country where the FortiVoice Gateway is in.

    Emergency number

    Click the default number (911) to enter the emergency call number of the selected country.

    Long-distance prefix

    To edit the prefix for dialing long-distance calls, click .

    International prefix

    To edit the prefix for dialing international calls, click .

    Outside line prefix

    To edit the prefix for making outbound calls, click .

    Area code

    To enter the Area code for the main number of the FortiVoice Gateway, click . Ask your PSTN service provider for this code.

    Required when dialing local numbers

    Select this option if the area code needs to be dialed for local phone calls.

    Main display name

    Enter the name displaying on the FortiVoice Gateway. Ask your PSTN service provider for this name.

    Main number

    Enter the main number of the FortiVoice Gateway. Ask your PSTN service provider for this number.

    Default prompt language

    Select a new default prompt language for the FortiVoice Gateway. The default is English.

    To add a prompt language, click New.

    In the Upload field, click Browse to upload the language file provided by Fortinet Technical Support.

    Click OK.

    Default emergency zone

    Select the default emergency contact or click + to add a new one.

    Default time zone

    Select a new default time zone for the FortiVoice Gateway.

  3. Click Apply.