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Table of Contents

FortiVoice Gateway Administration Guide

About FortiVoice Gateway logging

FortiVoice Gateway can log multiple events. See FortiVoice Gateway log types.

You can select which severity level an activity or event must meet in order to be recorded in the logs. For more information, see Log message severity levels.

A FortiVoice Gateway can save log messages to its hard disk.

This topic includes:

FortiVoice Gateway log types

FortiVoice Gateway can record system, voice, and fax log messages. You can view these logs from the Monitor > Log.

System logs include the following types or subtypes:

  • Administration
  • Configuration
  • DHCP
  • DNS
  • HA
  • Monitor
  • System
  • Voicemail

 

Caution

Avoid recording highly frequent log types such as voice logs to the local hard disk for an extended period of time. Excessive logging frequency can cause undue wear on the hard disk and may cause premature failure.

Log message severity levels

Each log message contains a field that indicates the severity level of the log message, such as warning.

Log severity levels

Level

Description

0 - Emergency

Indicates the system has become unusable.
1 - Alert Indicates immediate action is required.
2 - Critical Indicates functionality is affected.
3 - Error Indicates an error condition exists and functionality could be affected.
4 - Warning Indicates functionality could be affected.
5 - Notification Provides information about normal events.
6 - Information Provides general information about system operations.
7 - Debug Provides information useful to debug a problem.

For each location where the FortiVoice Gateway can store log files, you can define the severity threshold of the log messages to be stored there.

Caution

Avoid recording log messages using low severity thresholds such as Information or Notification to the local hard disk for an extended period of time. A low log severity threshold is one possible cause of frequent logging. Excessive logging frequency can cause undue wear on the hard disk and may cause premature failure.

The FortiVoice Gateway stores all log messages equal to or exceeding the severity level you select. For example, if you select Error, the FortiVoice Gateway stores log messages whose severity level is Error, Critical, Alert, or Emergency.

About FortiVoice Gateway logging

FortiVoice Gateway can log multiple events. See FortiVoice Gateway log types.

You can select which severity level an activity or event must meet in order to be recorded in the logs. For more information, see Log message severity levels.

A FortiVoice Gateway can save log messages to its hard disk.

This topic includes:

FortiVoice Gateway log types

FortiVoice Gateway can record system, voice, and fax log messages. You can view these logs from the Monitor > Log.

System logs include the following types or subtypes:

  • Administration
  • Configuration
  • DHCP
  • DNS
  • HA
  • Monitor
  • System
  • Voicemail

 

Caution

Avoid recording highly frequent log types such as voice logs to the local hard disk for an extended period of time. Excessive logging frequency can cause undue wear on the hard disk and may cause premature failure.

Log message severity levels

Each log message contains a field that indicates the severity level of the log message, such as warning.

Log severity levels

Level

Description

0 - Emergency

Indicates the system has become unusable.
1 - Alert Indicates immediate action is required.
2 - Critical Indicates functionality is affected.
3 - Error Indicates an error condition exists and functionality could be affected.
4 - Warning Indicates functionality could be affected.
5 - Notification Provides information about normal events.
6 - Information Provides general information about system operations.
7 - Debug Provides information useful to debug a problem.

For each location where the FortiVoice Gateway can store log files, you can define the severity threshold of the log messages to be stored there.

Caution

Avoid recording log messages using low severity thresholds such as Information or Notification to the local hard disk for an extended period of time. A low log severity threshold is one possible cause of frequent logging. Excessive logging frequency can cause undue wear on the hard disk and may cause premature failure.

The FortiVoice Gateway stores all log messages equal to or exceeding the severity level you select. For example, if you select Error, the FortiVoice Gateway stores log messages whose severity level is Error, Critical, Alert, or Emergency.