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Version:

Version:

Version:

Version:

Version:


Table of Contents

FortiVoice Gateway Administration Guide

Configuring alert categories

Before the FortiVoice Gateway can send alert email messages, you must specify which events cause the FortiVoice Gateway to send an alert email message to your list of alert email recipients (see Configuring alert recipients).

To select events that will trigger an alert email message

  1. Go to Log & Report > Alert > Category.
  2. Select one or more of the following event categories check boxes:

     

    GUI field

    Description

    Alert Email Setting

     

    Critical events

    Send an alert email message when the FortiVoice Gateway unit detects a system error that may affect its operation.

    Disk is full

    Send an alert email message when the hard disk of the FortiVoice Gateway unit is full.

    FXO alarm (for GO08 only)

    Send an alert email when the PSTN analog line has a problem.

    PRI alarm (for GT01 and GT02 only)

    Send an alert email when the PRI line has a problem.

    Trunk lines are saturated

    Send an alert email when the SIP/PSTN/PRI trunk lines are fully occupied.

    SIP trunk alert only works if you select Overflow check when configuring SIP trunk.

    Trunk

     

    SIP trunk/office peer connectivity alert

    Select the trunks of which an alert email is sent when a trunk has an issue.

    Alert interval

    If you enable SIP trunk/office peer connectivity alert, then you can set the time interval (in seconds) for sending alert emails.

  3. Click Apply.

Configuring alert categories

Before the FortiVoice Gateway can send alert email messages, you must specify which events cause the FortiVoice Gateway to send an alert email message to your list of alert email recipients (see Configuring alert recipients).

To select events that will trigger an alert email message

  1. Go to Log & Report > Alert > Category.
  2. Select one or more of the following event categories check boxes:

     

    GUI field

    Description

    Alert Email Setting

     

    Critical events

    Send an alert email message when the FortiVoice Gateway unit detects a system error that may affect its operation.

    Disk is full

    Send an alert email message when the hard disk of the FortiVoice Gateway unit is full.

    FXO alarm (for GO08 only)

    Send an alert email when the PSTN analog line has a problem.

    PRI alarm (for GT01 and GT02 only)

    Send an alert email when the PRI line has a problem.

    Trunk lines are saturated

    Send an alert email when the SIP/PSTN/PRI trunk lines are fully occupied.

    SIP trunk alert only works if you select Overflow check when configuring SIP trunk.

    Trunk

     

    SIP trunk/office peer connectivity alert

    Select the trunks of which an alert email is sent when a trunk has an issue.

    Alert interval

    If you enable SIP trunk/office peer connectivity alert, then you can set the time interval (in seconds) for sending alert emails.

  3. Click Apply.