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Introduction

The FortiVoice user portal allows you to perform the following tasks:

  • Check your call history for received, placed, or missed calls.
  • Check your voicemail including playing, deleting, forwarding, or saving voicemails.
  • Manage your business and personal contacts, and view the business and corporate phone directories.
  • Manage how the phone system handles your phone calls.
  • Check your recorded calls including playing, deleting, or saving the voicemails.
  • Receive and send faxes.
  • Set up reminder events and invite guests.
  • Add conference call events in your calendar and invite attendees by email.
  • View device details of desk phones and soft phones, and set up programmable keys.
  • Configure your extension according to your preferences.
  • Use the operator console to process organization calls.
  • Use the call center console to process call queues.
Note

Available functions may vary depending on the privileges assigned to your phone extension by your FortiVoice system administrator.

Introduction

The FortiVoice user portal allows you to perform the following tasks:

  • Check your call history for received, placed, or missed calls.
  • Check your voicemail including playing, deleting, forwarding, or saving voicemails.
  • Manage your business and personal contacts, and view the business and corporate phone directories.
  • Manage how the phone system handles your phone calls.
  • Check your recorded calls including playing, deleting, or saving the voicemails.
  • Receive and send faxes.
  • Set up reminder events and invite guests.
  • Add conference call events in your calendar and invite attendees by email.
  • View device details of desk phones and soft phones, and set up programmable keys.
  • Configure your extension according to your preferences.
  • Use the operator console to process organization calls.
  • Use the call center console to process call queues.
Note

Available functions may vary depending on the privileges assigned to your phone extension by your FortiVoice system administrator.