Introduction
When you have a phone extension on the FortiVoice phone system, the web-based FortiVoice user portal allows you to perform the following tasks:
- Check your call history for received, placed, or missed calls. See Call history.
- Check your voicemail including playing, deleting, forwarding, or saving voicemails. See Voicemail.
- Manage your business and personal contacts, and view the business and corporate phone directories. See Contact.
- Manage how the phone system handles your phone calls. See Call handling.
- Check your recorded calls including playing, deleting, or saving the voicemails. See Call recording.
- Receive and send faxes. See Fax.
- Add user conference call events in your calendar and invite attendees by email. See Conference.
- Set up reminder events and invite guests. See Reminder.
- View device details of desk phones and soft phones, and set up programmable keys. See Device.
- Configure your extension according to your preferences. See Preferences.
- Use the operator console to process organization calls. See Operator console.
- Use the call center console to process call queues. See Call center console.
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Available functions may vary depending on the privileges assigned to your phone extension by your FortiVoice system administrator. |