Fax

The Fax menu allows you to send and receive faxes. If your administrator enables you to monitor a fax extension, you can also manage all of the faxes received on that fax extension.

Viewing a fax received on your extension

1. Go to Fax > Inbox.
2. Locate the row for the fax that you want to view.
3. Go to the Download column and click the link.

Sending a fax

1. Go to Fax > Sent or Fax > Inbox.
2. Click New.
3. Configure the following fields:

   GUI field	Description
   To	Enter the fax number to which you want to send the fax.
   Attach cover sheet	Select a cover sheet. For details, see Adding a fax cover page.
   Attachment (PDF and JPEG only)	Click the plus (+) icon to locate the fax that you want to send as either a PDF or JPEG attachment.
   Advanced
   Fax header	Enter the fax header such as the receiver's name, subject, or number of pages.
   Station ID	Enter a station ID that shows on each fax sent from the FortiVoice unit.

4. Click Send.

Viewing a fax sent from your extension

1. Go to Fax > Sent.
2. Locate the row for the fax that you want to view.
3. Go to the Download column and click the link.

Adding a fax cover page

The supported file types for a fax cover page are: JPEG PDF If you are using a PDF file as a fax cover page, make sure that the file is one page. PNG The file size can be 200 MB or less.

1. Go to Fax > Cover Page.
2. Click New.
3. Add a Name.
4. Optionally, add a Description.
5. Click Upload.
6. Locate and select the file.
7. Click Open.
8. Click OK.

Monitoring a fax extension

1. If the FortiVoice system administrator has enabled you to monitor incoming faxes on a fax extension, go to Fax > Monitor.
2. In eFax Account, select the fax receiving account.
3. Locate the row of the fax that you want to view, delete, resend, or forward.
4. To view a fax, go to the Download column and click the link.
5. To delete the fax, select the checkbox at the beginning of that row and click Delete.
6. To resend the fax, select the checkbox at the beginning of that row and click Resend.
7. To forward the fax, select the checkbox at the beginning of that row and click Forward.