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Table of Contents

FortiVoice Phone System Administration Guide

Connecting to the web-based manager or CLI

There are two methods to connect to the FortiVoice unit:

  • use the web-based manager, a graphical user interface (GUI), from within a web browser
  • use the command line interface (CLI), an interface similar to DOS or UNIX commands, from a Secure Shell (SSH) or Telnet terminal

Access to the CLI and/or web-based manager is not yet configured if:

  • you are connecting for the first time
  • you have just reset the configuration to its default state

In these cases, you must access either interface using the default settings.

Note

If the above conditions do not apply, access the web UI using the IP address, administrative access protocol, administrator account and password already configured, instead of the default settings.

 

Note

Until the FortiVoice unit is configured with an IP address and connected to your network, you may prefer to connect the FortiVoice unit directly to your management computer, or through a switch, in a peer network that is isolated from your overall network. However, isolation is not required.

This topic includes:

Connecting to the web-based manager

To connect to the web-based manager of the FortiVoice phone system using its default settings, you must have:

  • a computer with an RJ-45 Ethernet network port
  • one of the recommended web browsers:
    • Google Chrome version 102
    • Microsoft Edge version 102
    • Mozilla FireFox version 100
    • Apple Safari version 15
  • an Ethernet cable
Default settings for connecting to the web-based manager

Network interface

port1

URL

https://192.168.1.99/admin

Name

admin

Password

(none)

To connect to the web-based manager

  1. On your management computer, configure the Ethernet port with the static IP address 192.168.1.2 with a netmask of 255.255.255.0.
  2. Using the Ethernet cable, connect your computer’s Ethernet port to the FortiVoice unit’s port1.
  3. Start your browser and go to https://192.168.1.99/admin.

    To support HTTPS authentication, the FortiVoice unit ships with a self-signed security certificate, which it presents to clients whenever they initiate an HTTPS connection to the FortiVoice unit. When you connect, depending on your web browser and prior access of the FortiVoice unit, your browser might display two security warnings related to this certificate:

    • The certificate is not automatically trusted because it is self-signed, rather than being signed by a valid certificate authority (CA). Self-signed certificates cannot be verified with a proper CA, and therefore might be fraudulent. You must manually indicate whether or not to trust the certificate.
    • The certificate may belong to another website. The common name (CN) field in the certificate, which usually contains the host name of the website, does not exactly match the URL you requested. This could indicate server identity theft, but could also simply indicate that the certificate contains a domain name while you have entered an IP address. You must manually indicate whether this mismatch is normal or not.

    Both warnings are normal for the default certificate.

  4. Verify and accept the certificate, either permanently (the web browser will not display the self-signing warning again) or temporarily. You cannot log in until you accept the certificate.

    For details on accepting the certificate, see the documentation for your web browser.

  5. In the Name field, type admin, then click Login. (In its default state, there is no password for this account.)
  6. Click Login.
  7. With a successful login, the web-based manager appears.

  8. Set the password for this account:
    1. In the right corner of the web-based manager, click Admin.
    2. Click Change Password.
    3. Caution

      Enter a FortiVoice administrator password that is six characters or more. For better security, enter a longer password with a complex combination of characters and numbers, and change the password regularly. Failure to provide a strong password could compromise the security of your FortiVoice phone system.

    4. Enter a password in New password and Confirm password.
    5. The password can contain any character except spaces.

    6. Click OK.

    After you connect, you can use the web-based manager to configure basic network settings and access the web-based manager through your network. However, if you want to update the firmware, you may want to do so before continuing. See System Information widget.

Connecting to the CLI

Using its default settings, you can access the CLI from your management computer in two ways:

  • a local serial console connection
  • an SSH connection, either local or through the network

To connect to the CLI using a local serial console connection, you must have:

  • a computer with a serial communications (COM) port
  • the RJ-45-to-DB-9 serial or null modem cable included in your FortiVoice package
  • terminal emulation software, such as PuTTY

To connect to the CLI using an SSH connection, you must have:

  • a computer with an RJ-45 Ethernet port
  • a crossover Ethernet cable
  • an SSH client, such as PuTTY
Default Setting for connecting to the CLI by SSH

Network Interface

port1

IP Address

192.168.1.99

SSH Port Number

22

Name

admin

Password

(none)

Note

If you are not connecting for the first time, nor have you just reset the configuration to its default state or restored the firmware, administrative access Setting may have already been configured. In this case, access the CLI using the IP address, administrative access protocol, administrator account and password already configured, instead of the default Setting.

To connect to the CLI using a local serial console connection
Note

The following procedure uses PuTTY. Steps may vary with other terminal emulation software.

  1. Using the RJ-45-to-DB-9 or null modem cable, connect your computer’s serial communications (COM) port to the FortiVoice unit’s console port.
  2. Verify that the FortiVoice unit is powered on.
  3. On your management computer, start a terminal emulation software such a PuTTY.
  4. In Category, go to Connection > SSH > Serial.
  5. In Serial line to connect to, enter the communications (COM) port where you connected the FortiVoice unit.
  6. In the Configure the serial line section, use the following settings:

    Speed (baud)

    9600

    Data bits

    8

    Stop bits

    1

    Parity

    None

    Flow control

    None

  7. Click Session.
  8. In Connection type, click Serial.
  9. Click Open.
  10. Press Enter.

    The terminal emulator connects to the CLI and the CLI displays a login prompt.

  11. Type admin and press Enter twice. (In its default state, there is no password for this account.)

    The CLI displays a prompt, such as:

    FortiVoice #

    You can now enter commands.

To connect to the CLI using an SSH connection
Note

The following procedure uses PuTTY. Steps may vary with other SSH clients.

  1. On your management computer, configure the Ethernet port with the static IP address 192.168.1.2 with a netmask of 255.255.255.0.
  2. Using the Ethernet cable, connect your computer’s Ethernet port to the FortiVoice unit’s port1.
  3. Verify that the FortiVoice unit is powered on.
  4. On your management computer, start your SSH client.
  5. In Host Name (or IP Address), type 192.168.1.99.
  6. In Port, type 22.
  7. From Connection type, select SSH.
  8. Select Open.

    The SSH client connects to the FortiVoice unit.

    The SSH client may display a warning if this is the first time you are connecting to the FortiVoice unit and its SSH key is not yet recognized by your SSH client, or if you have previously connected to the FortiVoice unit but it used a different IP address or SSH key. If your management computer is directly connected to the FortiVoice unit with no network hosts between them, this is normal.

  9. Click Yes to verify the fingerprint and accept the FortiVoice unit’s SSH key. You cannot log in until you accept the key.

    The CLI displays a login prompt.

  10. Type admin and press Enter twice. (In its default state, there is no password for this account.)

    The CLI displays the following text:

    Type ? for a list of commands.

    You can now enter commands.

Connecting to the web-based manager or CLI

There are two methods to connect to the FortiVoice unit:

  • use the web-based manager, a graphical user interface (GUI), from within a web browser
  • use the command line interface (CLI), an interface similar to DOS or UNIX commands, from a Secure Shell (SSH) or Telnet terminal

Access to the CLI and/or web-based manager is not yet configured if:

  • you are connecting for the first time
  • you have just reset the configuration to its default state

In these cases, you must access either interface using the default settings.

Note

If the above conditions do not apply, access the web UI using the IP address, administrative access protocol, administrator account and password already configured, instead of the default settings.

 

Note

Until the FortiVoice unit is configured with an IP address and connected to your network, you may prefer to connect the FortiVoice unit directly to your management computer, or through a switch, in a peer network that is isolated from your overall network. However, isolation is not required.

This topic includes:

Connecting to the web-based manager

To connect to the web-based manager of the FortiVoice phone system using its default settings, you must have:

  • a computer with an RJ-45 Ethernet network port
  • one of the recommended web browsers:
    • Google Chrome version 102
    • Microsoft Edge version 102
    • Mozilla FireFox version 100
    • Apple Safari version 15
  • an Ethernet cable
Default settings for connecting to the web-based manager

Network interface

port1

URL

https://192.168.1.99/admin

Name

admin

Password

(none)

To connect to the web-based manager

  1. On your management computer, configure the Ethernet port with the static IP address 192.168.1.2 with a netmask of 255.255.255.0.
  2. Using the Ethernet cable, connect your computer’s Ethernet port to the FortiVoice unit’s port1.
  3. Start your browser and go to https://192.168.1.99/admin.

    To support HTTPS authentication, the FortiVoice unit ships with a self-signed security certificate, which it presents to clients whenever they initiate an HTTPS connection to the FortiVoice unit. When you connect, depending on your web browser and prior access of the FortiVoice unit, your browser might display two security warnings related to this certificate:

    • The certificate is not automatically trusted because it is self-signed, rather than being signed by a valid certificate authority (CA). Self-signed certificates cannot be verified with a proper CA, and therefore might be fraudulent. You must manually indicate whether or not to trust the certificate.
    • The certificate may belong to another website. The common name (CN) field in the certificate, which usually contains the host name of the website, does not exactly match the URL you requested. This could indicate server identity theft, but could also simply indicate that the certificate contains a domain name while you have entered an IP address. You must manually indicate whether this mismatch is normal or not.

    Both warnings are normal for the default certificate.

  4. Verify and accept the certificate, either permanently (the web browser will not display the self-signing warning again) or temporarily. You cannot log in until you accept the certificate.

    For details on accepting the certificate, see the documentation for your web browser.

  5. In the Name field, type admin, then click Login. (In its default state, there is no password for this account.)
  6. Click Login.
  7. With a successful login, the web-based manager appears.

  8. Set the password for this account:
    1. In the right corner of the web-based manager, click Admin.
    2. Click Change Password.
    3. Caution

      Enter a FortiVoice administrator password that is six characters or more. For better security, enter a longer password with a complex combination of characters and numbers, and change the password regularly. Failure to provide a strong password could compromise the security of your FortiVoice phone system.

    4. Enter a password in New password and Confirm password.
    5. The password can contain any character except spaces.

    6. Click OK.

    After you connect, you can use the web-based manager to configure basic network settings and access the web-based manager through your network. However, if you want to update the firmware, you may want to do so before continuing. See System Information widget.

Connecting to the CLI

Using its default settings, you can access the CLI from your management computer in two ways:

  • a local serial console connection
  • an SSH connection, either local or through the network

To connect to the CLI using a local serial console connection, you must have:

  • a computer with a serial communications (COM) port
  • the RJ-45-to-DB-9 serial or null modem cable included in your FortiVoice package
  • terminal emulation software, such as PuTTY

To connect to the CLI using an SSH connection, you must have:

  • a computer with an RJ-45 Ethernet port
  • a crossover Ethernet cable
  • an SSH client, such as PuTTY
Default Setting for connecting to the CLI by SSH

Network Interface

port1

IP Address

192.168.1.99

SSH Port Number

22

Name

admin

Password

(none)

Note

If you are not connecting for the first time, nor have you just reset the configuration to its default state or restored the firmware, administrative access Setting may have already been configured. In this case, access the CLI using the IP address, administrative access protocol, administrator account and password already configured, instead of the default Setting.

To connect to the CLI using a local serial console connection
Note

The following procedure uses PuTTY. Steps may vary with other terminal emulation software.

  1. Using the RJ-45-to-DB-9 or null modem cable, connect your computer’s serial communications (COM) port to the FortiVoice unit’s console port.
  2. Verify that the FortiVoice unit is powered on.
  3. On your management computer, start a terminal emulation software such a PuTTY.
  4. In Category, go to Connection > SSH > Serial.
  5. In Serial line to connect to, enter the communications (COM) port where you connected the FortiVoice unit.
  6. In the Configure the serial line section, use the following settings:

    Speed (baud)

    9600

    Data bits

    8

    Stop bits

    1

    Parity

    None

    Flow control

    None

  7. Click Session.
  8. In Connection type, click Serial.
  9. Click Open.
  10. Press Enter.

    The terminal emulator connects to the CLI and the CLI displays a login prompt.

  11. Type admin and press Enter twice. (In its default state, there is no password for this account.)

    The CLI displays a prompt, such as:

    FortiVoice #

    You can now enter commands.

To connect to the CLI using an SSH connection
Note

The following procedure uses PuTTY. Steps may vary with other SSH clients.

  1. On your management computer, configure the Ethernet port with the static IP address 192.168.1.2 with a netmask of 255.255.255.0.
  2. Using the Ethernet cable, connect your computer’s Ethernet port to the FortiVoice unit’s port1.
  3. Verify that the FortiVoice unit is powered on.
  4. On your management computer, start your SSH client.
  5. In Host Name (or IP Address), type 192.168.1.99.
  6. In Port, type 22.
  7. From Connection type, select SSH.
  8. Select Open.

    The SSH client connects to the FortiVoice unit.

    The SSH client may display a warning if this is the first time you are connecting to the FortiVoice unit and its SSH key is not yet recognized by your SSH client, or if you have previously connected to the FortiVoice unit but it used a different IP address or SSH key. If your management computer is directly connected to the FortiVoice unit with no network hosts between them, this is normal.

  9. Click Yes to verify the fingerprint and accept the FortiVoice unit’s SSH key. You cannot log in until you accept the key.

    The CLI displays a login prompt.

  10. Type admin and press Enter twice. (In its default state, there is no password for this account.)

    The CLI displays the following text:

    Type ? for a list of commands.

    You can now enter commands.