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Table of Contents

FortiVoice Phone System Administration Guide

Managing firmware

Managed System > Firmware allows you to manage firmware of the FortiVoice devices and FortiFone phones.

FortiVoice devices refer to the devices managed by this FortiVoice unit, such as FortiVoice gateways.

FortiFone phones are those connected to this FortiVoice unit.

To manage FortiFone firmware

  1. Go to Managed System > Firmware > FortiFone Firmware.

    GUI field

    Description

    Upload

    Click to upload a firmware file.

    You can select a phone model or FortiFone desktop app, select the firmware file, enter the firmware version number, and click OK to upload the firmware.

    Note that if you selected FortiFone-DesktopApp, the Firmware version option is only available when editing an existing firmware file.

    For FortiFone-380, 480, and 580, there is a Forced option. If necessary, enable this option to force a new build onto the phone regardless of the firmware version already on the phone.

    Download

    Select a firmware file and click this button to download it.

    Action

    Select a firmware file and click this button to enable or disable a firmware upgrade for the FortiFone phones managed by this FortiVoice unit.

    Statistics

    Click to display the information of the managed FortiFone phones.

    Upgrade

    Select a firmware and click Upgrade to upgrade the FortiFone firmware:

    • Name: Enter a name for the firmware upgrade job.
    • Extension Selection: Select All related devices if you want to upgrade all of the devices to which the firmware applies to. Otherwise add individual devices that you want to upgrade.
    • Schedule: Schedule the upgrade. The firmware will be pushed to the managed FortiFone phones at the scheduled time.

    View upgrade job

    Click to display the FortiFone upgrade records. See Maintaining phones.

To manage FortiVoice firmware

  1. Go to Managed System > Firmware > FortiVoice Firmware.

    GUI field

    Description

    Upload

    Click to upload a firmware file.

    Upgrade

    Select a firmware file to do the FortiVoice firmware upgrade now or at a scheduled time.

 

Managing firmware

Managed System > Firmware allows you to manage firmware of the FortiVoice devices and FortiFone phones.

FortiVoice devices refer to the devices managed by this FortiVoice unit, such as FortiVoice gateways.

FortiFone phones are those connected to this FortiVoice unit.

To manage FortiFone firmware

  1. Go to Managed System > Firmware > FortiFone Firmware.

    GUI field

    Description

    Upload

    Click to upload a firmware file.

    You can select a phone model or FortiFone desktop app, select the firmware file, enter the firmware version number, and click OK to upload the firmware.

    Note that if you selected FortiFone-DesktopApp, the Firmware version option is only available when editing an existing firmware file.

    For FortiFone-380, 480, and 580, there is a Forced option. If necessary, enable this option to force a new build onto the phone regardless of the firmware version already on the phone.

    Download

    Select a firmware file and click this button to download it.

    Action

    Select a firmware file and click this button to enable or disable a firmware upgrade for the FortiFone phones managed by this FortiVoice unit.

    Statistics

    Click to display the information of the managed FortiFone phones.

    Upgrade

    Select a firmware and click Upgrade to upgrade the FortiFone firmware:

    • Name: Enter a name for the firmware upgrade job.
    • Extension Selection: Select All related devices if you want to upgrade all of the devices to which the firmware applies to. Otherwise add individual devices that you want to upgrade.
    • Schedule: Schedule the upgrade. The firmware will be pushed to the managed FortiFone phones at the scheduled time.

    View upgrade job

    Click to display the FortiFone upgrade records. See Maintaining phones.

To manage FortiVoice firmware

  1. Go to Managed System > Firmware > FortiVoice Firmware.

    GUI field

    Description

    Upload

    Click to upload a firmware file.

    Upgrade

    Select a firmware file to do the FortiVoice firmware upgrade now or at a scheduled time.