Fortinet Document Library

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Table of Contents

Fax

The Fax menu allows you to send and receive faxes. If your administrator enables you to monitor a fax extension, you can also manage all of the faxes received on that fax extension.

This section includes the following topics:

Viewing a fax received on your extension

  1. Go to Fax > Inbox.
  2. Locate the row for the fax that you want to view.
  3. Go to the Download column and click the link.

Sending a fax

  1. Go to Fax > Sent or Fax > Inbox.
  2. Click New.
  3. Configure the following fields:

    GUI field

    Description

    To Enter the fax number to which you want to send the fax.

    Attach cover sheet

    Select a cover sheet. For details, see Adding a fax cover page.

    Attachment (PDF and JPEG only) Click the plus (+) icon to locate the fax that you want to send as either a PDF or JPEG attachment.
    Advanced  

    Fax header

    Enter the fax header such as the receiver's name, subject, or number of pages.

    Station ID

    Enter a station ID that shows on each fax sent from the FortiVoice unit.

  4. Click Send.

Viewing a fax sent from your extension

  1. Go to Fax > Sent.
  2. Locate the row for the fax that you want to view.
  3. Go to the Download column and click the link.

Adding a fax cover page

Note

The supported file types for a fax cover page are:

  • JPEG
  • PDF
    • If you are using a PDF file as a fax cover page, make sure that the file is one page.
  • PNG

The file size can be 200 MB or less.

  1. Go to Fax > Cover Page.
  2. Click New.
  3. Add a Name.
  4. Optionally, add a Description.
  5. Click Upload.
  6. Locate and select the file.
  7. Click Open.
  8. Click OK.

Monitoring a fax extension

  1. If the FortiVoice system administrator has enabled you to monitor incoming faxes on a fax extension, go to Fax > Monitor.
  2. In eFax Account, select the fax receiving account.
  3. Locate the row of the fax that you want to view, delete, resend, or forward.
  4. To view a fax, go to the Download column and click the link.
  5. To delete the fax, select the checkbox at the beginning of that row and click Delete.
  6. To resend the fax, select the checkbox at the beginning of that row and click Resend.
  7. To forward the fax, select the checkbox at the beginning of that row and click Forward.

Fax

The Fax menu allows you to send and receive faxes. If your administrator enables you to monitor a fax extension, you can also manage all of the faxes received on that fax extension.

This section includes the following topics:

Viewing a fax received on your extension

  1. Go to Fax > Inbox.
  2. Locate the row for the fax that you want to view.
  3. Go to the Download column and click the link.

Sending a fax

  1. Go to Fax > Sent or Fax > Inbox.
  2. Click New.
  3. Configure the following fields:

    GUI field

    Description

    To Enter the fax number to which you want to send the fax.

    Attach cover sheet

    Select a cover sheet. For details, see Adding a fax cover page.

    Attachment (PDF and JPEG only) Click the plus (+) icon to locate the fax that you want to send as either a PDF or JPEG attachment.
    Advanced  

    Fax header

    Enter the fax header such as the receiver's name, subject, or number of pages.

    Station ID

    Enter a station ID that shows on each fax sent from the FortiVoice unit.

  4. Click Send.

Viewing a fax sent from your extension

  1. Go to Fax > Sent.
  2. Locate the row for the fax that you want to view.
  3. Go to the Download column and click the link.

Adding a fax cover page

Note

The supported file types for a fax cover page are:

  • JPEG
  • PDF
    • If you are using a PDF file as a fax cover page, make sure that the file is one page.
  • PNG

The file size can be 200 MB or less.

  1. Go to Fax > Cover Page.
  2. Click New.
  3. Add a Name.
  4. Optionally, add a Description.
  5. Click Upload.
  6. Locate and select the file.
  7. Click Open.
  8. Click OK.

Monitoring a fax extension

  1. If the FortiVoice system administrator has enabled you to monitor incoming faxes on a fax extension, go to Fax > Monitor.
  2. In eFax Account, select the fax receiving account.
  3. Locate the row of the fax that you want to view, delete, resend, or forward.
  4. To view a fax, go to the Download column and click the link.
  5. To delete the fax, select the checkbox at the beginning of that row and click Delete.
  6. To resend the fax, select the checkbox at the beginning of that row and click Resend.
  7. To forward the fax, select the checkbox at the beginning of that row and click Forward.