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FortiVoice Cookbook

Auto attendant configuration

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Auto attendant configuration

What if you need FortiVoice to answer calls and direct users to various departments within your office? An auto attendant can answer calls with a prerecorded message and then guide the user to the department they desire with a simple press of a button.

This recipe guides you through the process of configuring auto attendants, exploring the user options, and establishing how a caller navigates through the auto attendant.

Auto attendant configuration

What if you need FortiVoice to answer calls and direct users to various departments within your office? An auto attendant can answer calls with a prerecorded message and then guide the user to the department they desire with a simple press of a button.

This recipe guides you through the process of configuring auto attendants, exploring the user options, and establishing how a caller navigates through the auto attendant.