Manage account settings
Configure heartbeat interval
Administrators can change the heartbeat interval on all devices in the account from the Settings page.
By default, the system heartbeat interval is set to 30 seconds, however some certification carriers have specified requirements so FortiExtender Cloud sets the heartbeat interval to meet their standards. For example, T-Mobile requires 28 minutes intervals.
To change the heartbeat interval:
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From the navigation bar, go to Account > Settings.
The Settings page loads.
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In the Heartbeat Interval field, enter the time you want in seconds.
- Click Save.