View event logs

FortiExtender Cloud logs user, device, and system events so you know what is happening within FortiExtender Cloud. These events can be viewed and downloaded from the Log page and filtered by event types and time range.

From the logs page, you can:

• Filter by event types
• Filter by time range
• Search for specific events
• Downloading event logs

To access the Log page:

1. In the navigation bar, click Log.

   The Log page loads with all logged events displayed in a table.

The logs table truncates longer text with ellipses to prevent overflow. To see the full text, hold your pointer over each cell until a tooltip containing the full text appears.

Filtering by event types

FortiExtender Cloud categorizes each event into one of three event types:

Event Type	Description
User	Events made by users on FortiExtender Cloud. These user events include: Adding and deleting plans and profiles Updating device firmware Deploying and undeploying devices
Device	Events associated with devices. These device events include: Connection attempts and failures SIM card insertions Successful connections
System	Events associated with the FortiCare system. These system events include: Removing a device from FortiCare Upgrading the firmware of a FortiExtender device Pushing new configurations from FortiCare to a FortiExtender device.

To filter by event types:

1. At the top of the Log page, click Filters.

2. Select the event type checkbox you want to filter for and click Apply Filters.

   The logs table reloads and displays only the event type you selected.

Filtering by time range

You can figure the event logs by selecting a specific time range.

To filter by time range:

1. At the top of the Log page, click Time.

   A date picker loads.

2. Select a Start and End time range that you want to filter for and click Apply.

   The logs table reloads and displays only the events that occurred during your selected time range.

Searching for specific events

You can search the Log page for specific events by using the search tool.

To search for specific events:

1. At the top of the Log page, locate the search field.

2. Enter a keyword into the search field and click Search .

   The logs table reloads and displays results containing the keyword.

3. To redisplay all log entries, delete all text from the search field, and then click Search again.

Downloading event logs

You can download even logs CSV format.

To download event logs:

1. At the top of the Log page, click Export.

   The Export Logs window loads.

2. Click Yes to save the logs.