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Add carrier plans

Add carrier plans

FortiExtender Cloud lets you create carrier plans to specify your data provider and the limits of your data plan. After creating a carrier plan, you can add it to a profile to push it onto a device.

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Before creating your carrier plan, you must have the following information ready:

  • The name of your carrier or data provider
  • Your Access Point Name (APN)
  • Your authentication type (None, CHAP, PAP)
  • Your plan's billing date
  • Your plan's total capacity (in MB)
  • If your plan is an individual plan or a pooled plan
  • Your plan's overage limits (if any)
  • Your plan's security mode (NAT or IP PASS)
To add a carrier plan:
  1. In the navigation bar, go to Plan > Carrier.

    The Carrier Plan page loads.

  2. In the upper-left corner of the page, click Add Carrier Plan.

    The Add Carrier Plan window loads.

  3. In the Plan Name field, enter a plan name.

    Note: Valid characters are: alphanumeric characters and special characters (. -_). Spaces are not permitted.

  4. Click Add.

    The Carrier Plan Detail page loads.

  5. Make the required entries or selections as described in the following table:

    Field Name

    Description

    General Plan Settings

    Plan Name

    Enter a name for the carrier plan.

    Mode

    Select how your modem chooses a wireless network standard:

    • AUTO — Automatically select the wireless network standard.
    • AUTO_3G — Automatically select the wireless network standard with 3G having the highest priority.
    • FORCE_2G — Select the 2G wireless network standard.
    • FORCE_3G — Select the 3G wireless network standard.
    • FORCE_LTE — Select the LTE wireless network standard.

    Modem

    Select which modems on the device that this plan will be associated with.

    Slot

    Select which SIM slot you want to apply the plan to.

    Type

    Select how a plan applies configurations to a SIM:

    • By-default — This plan will apply to any SIM card inserted.
    • By-carrier — This plan will apply to the SIM card with the plan's specified carrier.
    • By-slot — This plan will apply to the SIM inserted the plan's specified slot.
    • By-iccid — This plan will apply to the SIM card with the provided ICCID.

    Note: Assigning a type only applies to devices running OS 4.2.0 and later.

    Carrier Settings

    Type

    Select a carrier setting type:

    • Built-In — Select from a list of commonly used mobile phone service carriers.
    • Customized — Lets you add your own carrier.

      To add your own carrier, click the + Add New Carrier button and complete the fields, and then click APPLY. You can view all your customized carriers from the Customized Carrier tab (see Manage customized carriers).

    Region

    Select the region where your device is to be deployed.

    Carrier

    If you selected the Built-In type, select your carrier. If you do not find your carrier, you can select "Generic".

    Authentication Settings

    APN

    Enter the Access Point Name of your plan.

    Type

    Select your plan's authentication type:

    • CHAP — Challenge-Handshake Authentication Protocol, authenticated with a unique challenge phrase.
    • PAP — Password Authentication Protocol, authenticated with a static user name and password combination.
    • None — No authentication.

    Username

    Enter your username.

    Note: This field is only enabled if you have CHAP or PAP authentication selected.

    Password

    Enter your authentication password.

    Note: This field is only enabled if you have CHAP or PAP authentication selected.

    Billing Settings

    Billing Date

    Enter the plan's monthly billing date.

    Pooled

    Enable if your plan is a group plan.

    Monthly Fee

    Enter how much the plan costs per month

    Overage

    Enableif you want to allow your plan to exceed its data usage limit.

    Note: Enabling the overage function prevents Smart Switch from automatically switching to the secondary SIM card after the first card hits its data limit

    Auto Switch

    Capacity

    Enter your plan's data capacity in MB.

    Signal Threshold

    Enter a threshold for an allowable Received Signal Strength Indicator (RSSI) value. If the RSSI value drops below this amount for a specified time period, this can trigger Automatic SIM switching.

    Signal Period

    Enter the allowable length of time in seconds in which an RSSI value can drop below the specified threshold. If the RSSI value is below the threshold for more than this time period, this can trigger Automatic SIM switching.

  6. Click Save.

    The new carrier plan is created. You can return to the Carrier Plan page to see it.

Add carrier plans

FortiExtender Cloud lets you create carrier plans to specify your data provider and the limits of your data plan. After creating a carrier plan, you can add it to a profile to push it onto a device.

note icon

Before creating your carrier plan, you must have the following information ready:

  • The name of your carrier or data provider
  • Your Access Point Name (APN)
  • Your authentication type (None, CHAP, PAP)
  • Your plan's billing date
  • Your plan's total capacity (in MB)
  • If your plan is an individual plan or a pooled plan
  • Your plan's overage limits (if any)
  • Your plan's security mode (NAT or IP PASS)
To add a carrier plan:
  1. In the navigation bar, go to Plan > Carrier.

    The Carrier Plan page loads.

  2. In the upper-left corner of the page, click Add Carrier Plan.

    The Add Carrier Plan window loads.

  3. In the Plan Name field, enter a plan name.

    Note: Valid characters are: alphanumeric characters and special characters (. -_). Spaces are not permitted.

  4. Click Add.

    The Carrier Plan Detail page loads.

  5. Make the required entries or selections as described in the following table:

    Field Name

    Description

    General Plan Settings

    Plan Name

    Enter a name for the carrier plan.

    Mode

    Select how your modem chooses a wireless network standard:

    • AUTO — Automatically select the wireless network standard.
    • AUTO_3G — Automatically select the wireless network standard with 3G having the highest priority.
    • FORCE_2G — Select the 2G wireless network standard.
    • FORCE_3G — Select the 3G wireless network standard.
    • FORCE_LTE — Select the LTE wireless network standard.

    Modem

    Select which modems on the device that this plan will be associated with.

    Slot

    Select which SIM slot you want to apply the plan to.

    Type

    Select how a plan applies configurations to a SIM:

    • By-default — This plan will apply to any SIM card inserted.
    • By-carrier — This plan will apply to the SIM card with the plan's specified carrier.
    • By-slot — This plan will apply to the SIM inserted the plan's specified slot.
    • By-iccid — This plan will apply to the SIM card with the provided ICCID.

    Note: Assigning a type only applies to devices running OS 4.2.0 and later.

    Carrier Settings

    Type

    Select a carrier setting type:

    • Built-In — Select from a list of commonly used mobile phone service carriers.
    • Customized — Lets you add your own carrier.

      To add your own carrier, click the + Add New Carrier button and complete the fields, and then click APPLY. You can view all your customized carriers from the Customized Carrier tab (see Manage customized carriers).

    Region

    Select the region where your device is to be deployed.

    Carrier

    If you selected the Built-In type, select your carrier. If you do not find your carrier, you can select "Generic".

    Authentication Settings

    APN

    Enter the Access Point Name of your plan.

    Type

    Select your plan's authentication type:

    • CHAP — Challenge-Handshake Authentication Protocol, authenticated with a unique challenge phrase.
    • PAP — Password Authentication Protocol, authenticated with a static user name and password combination.
    • None — No authentication.

    Username

    Enter your username.

    Note: This field is only enabled if you have CHAP or PAP authentication selected.

    Password

    Enter your authentication password.

    Note: This field is only enabled if you have CHAP or PAP authentication selected.

    Billing Settings

    Billing Date

    Enter the plan's monthly billing date.

    Pooled

    Enable if your plan is a group plan.

    Monthly Fee

    Enter how much the plan costs per month

    Overage

    Enableif you want to allow your plan to exceed its data usage limit.

    Note: Enabling the overage function prevents Smart Switch from automatically switching to the secondary SIM card after the first card hits its data limit

    Auto Switch

    Capacity

    Enter your plan's data capacity in MB.

    Signal Threshold

    Enter a threshold for an allowable Received Signal Strength Indicator (RSSI) value. If the RSSI value drops below this amount for a specified time period, this can trigger Automatic SIM switching.

    Signal Period

    Enter the allowable length of time in seconds in which an RSSI value can drop below the specified threshold. If the RSSI value is below the threshold for more than this time period, this can trigger Automatic SIM switching.

  6. Click Save.

    The new carrier plan is created. You can return to the Carrier Plan page to see it.