Monitor and manage a deployed device

After you deploy a device, you can access the Device details page to monitor its usage statistics and status information, remotely manage the device, and download device debug logs.

• View device details

• Download device debug log

• Manage a remote device

Device details

Each device has a details page containing information specific to that device.

To view device details:

1. From the navigation bar, click Device > In Service.

   The In Service page loads.

2. From the list of In Service devices, click the device that you want to view.

   The Device Detail page loads, displaying details about the device.

SIM History graph

The Device Detail page contains an interactive chart of your SIM signal strength and throughput history, allowing you to monitor and save your device's usage statistics. You can sort the graph by date and time as well as set a time interval to breakdown the data. You can also click Export to export the usage statistics in a CSV file.

Use the Avg, Min, and Max filters to display data based the average, maximum, or minimum values in that set time interval.

If your device has multiple modems, you can toggle between Modem 1 and Modem 2.

SIM History key

Acronym	Definition	Signal Quality values*
SINR	Signal-to-Interference-plus-Noise Ratio Used to measure 4G (LTE) services.	> 12.5 dB: Excellent 10 dB to 12.5 dB: Good 7 dB to 10 dB: Fair < 7 dB: Poor 0 dB: No Signal
RSRQ	Reference Signal Received Quality Used to measure 4G (LTE) services.	> -5 dB: Excellent -5 dB to -9 dB: Good -9 dB to -12 dB: Fair < -12 dB: Poor
RSSI	Received Signal Strength Indicator Used to measure both 3G and 4G (LTE) services.	> -65 dBm: Excellent -65 dBm to -75 dBm: Good -75 dBm to -85 dBm: Fair < -85 dBm: Poor -110 dBm: No signal
RSRP	Reference Signal Received Power Used to measure 4G (LTE) services.	> -84 dBm: Excellent -84 dBm to -102 dBm: Good -102 dBm to -111 dBm: Fair < -111 dBm: Poor

*These Signal Quality values are Fortinet approximations; your actual quality will vary depending on your carrier. Contact your carrier for more accurate measurements.

Throughput key

Acronym	Definition
RX	Received data
TX	Transmitted data
RX+TX	Received and Transmitted data

Download device debug log

From the Device Detail page, you can download the device debug log for individual devices.

To download the debug log

1. From the navigation bar, click Device > In Service

   The In Service page loads.

2. From the list of In Service devices, click the device that you want to view.

   The Device Detail page loads, displaying details about the device.

3. At the top of the page, click Debug.

4. Save the TGZ file.