Log in using the maintainer account

1. Once the FortiMail unit has finished rebooting, on the login prompt, enter maintainer.
2. The password is bcpb plus the serial number of the unit. Make sure to enter the serial number in upper-case format. For example:

bcpbFE900FT918******

After the device reboots, there is only 60 seconds or less to type in the username and password. It is recommended to have the credentials ready in a text editor to copy and paste them into the login screen when required. There is no indicator of when the time runs out so it might take more than one attempt to succeed.