Known issues

The following issues have been identified in FortiClient (Windows) 7.2.3. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Administration

Bug ID	Description
867818	fortishield.sys and fortimon3.sys are incompatible with HVCI.

Application Firewall

Bug ID	Description
814391	FortiClient Cloud application signatures block allowlisted applications.
827788	Threat ID is 0 on Firewall Events.
842534	After upgrade, Application Firewall blocks internal webpage.
844997	FortiClient loses several packets on different internal resources after connecting telemetry.
860062	Application Firewall slows down opening of Microsoft Active Directory (AD) Users and Computers application.
869671	FortiClient (Windows) bypasses Application Firewall block after matching detection rule.
879985	Application Firewall fails to block Web.Client category HTTPS traffic.
884911	FortiClient detects IntelliJ IDEA Community Edition 2021.2.2 as Java.Debug.Wire.Protocol.Insecure.Configuration.
890001	Application Firewall blocks Tanium application under antiexploit.
891789	Application Firewall blocks CREO management tool software.
902866	Application Firewall does not block Google Drive.
958651	Application Firewall violation list always shows violated programs as the same as applications, which is not as accurate as Windows.

Configuration

Bug ID	Description
730415	FortiClient backs up configuration that is missing locally configured zero trust network access (ZTNA) connection rules.

Deployment and installers

Bug ID	Description
783690	Reboot prompt does not display after user login.
870370	Upgrading FortiClient from FortiClient Cloud uses expired invitation code to register.
953124	FortiClient Orchestrator notification does not appear when upgrade is scheduled.

Endpoint control

Bug ID	Description
804552	FortiClient shows all feature tabs without registering to EMS after upgrade.
815037	After administrator selects Mark All Endpoints As Uninstalled, FortiClient (Windows) connected with verified user changes to unverified user.
820483	EMS device control does not block camera device.
833717	EMS shows endpoints as offline, while they show their own status as online.
834162	LDAP query for AD group check does not execute.
841764	EMS does not show third-party features in endpoint information.
855851	EMS remembered list shows FQDN duplicates.
868230	"Connection expiring due to FortiClient Connect license exceeded" error occurs.
975391	FortiClient 7.2.1 and later versions report a different user to EMS than 7.0.7 did.
979669	User avatar fails to upload to FortiAnalyzer.

Endpoint management

Bug ID	Description
916566	FortiClient reports USB as blocked but user can access the storage files.

GUI

Bug ID	Description
872634	FortiClient shows blank page when user opens FortiClient console.
874560	GUI becomes blank after receiving EMS-pushed profile.
888185	FortiClient does not minimize after successful VPN connection.
902595	SAML prompt flashes on autoconnect.
955209	GUI has issues after disconnecting from VPN.

Endpoint policy and profile

Bug ID	Description
889517	EMS fails to assign the correct endpoint policy and shows FortiClient as out-of-sync despite the client syncing.
915678	FortiClient does not send acknowledged event to EMS if it disconnects and reconnects to EMS immediately after the user acknowledges the one-way message.

Endpoint security

Bug ID	Description
960595	Some FortiClient (Windows) endpoints cannot reach FortiClient Cloud.
975704	FortiClient does not report most recent completed scan timestamp to EMS and causes last scan time to show incorrectly on EMS dashboard.

Install and upgrade

Bug ID	Description
769639	FortiDeviceGuard is not installed on Windows Server 2022.
955268	User can uninstall FortiClient when it is registered to EMS.
960301	FortiClient fails to install due to orphaned registry key.
982033	Windows application (native launchers) fail to launch after upgrade from previous standalone version.
982747	Firefox extension cannot be uninstalled automatically.

Malware Protection and Sandbox

Bug ID	Description
828862	FortiClient does not allow virtual CD-ROM device.
831560	GUI shows ransomware quarantined files after restoration via EMS.
844988	FortiClient (Windows) does not block USB drive with attempt to copy contents even if WPD/USB is set to block in profile.
857041	Windows 10 security center popup shows FortiClient and Windows Defender are off.
863802	FortiClient (Windows) cannot detect SentinelOne when they have product on OS level.
871078	Antiexploit protection blocks Adobe plugin in Chrome.
872970	Bubble notifications do not appear when inserting USB drive in endpoint machine.
874312	Sandbox quarantines files with read-only access permission.
874315	Sandbox scan reports read-only file as quarantined.
874578	Real-time protection does not delete quarantined files after cullage time.
876465	FortiClient does not detect virus in network drive.
876925	Antiexploit protection blocks Microsoft signing application in Chrome.
901065	Logitech driver breaks after installing FortiClient with Malware Protection feature enabled in installer.
915300	FortiClient (Windows) detects file configured as exception as malware.
919007	On-demand scan for mapped drives is not possible.
919499	Windows Security Center shows that FortiClient (Windows) is inactive when FortiClient (Windows) is running and up-to-date.
946756	EMS logs USB events logged when there is an allow rule configured.
948985	update_task downloads AV signature from FDS, but AV engine fails to verify the signature. FortiClient (Windows) does not keep copy of problem signature.
956963	FortiClient Spoolsv is blocked when Windows antimalware scan is enabled.
966195	Antimalware detects W64/AI.Pallas Suspicious and fails to quarantine.
967202	FortiClient does not receive signature updates.
972036	Sandbox agent uses high CPU/memory/I/O when connecting to external SSD.
972671	If Malware Protection is enabled, Valorant fails to work.
976366	Windows 10 login page is stuck when FortiClient has long AV exclusion list.

Zero Trust tags

Bug ID	Description
819120	Zero trust tag rule for AD group does not work when registering FortiClient to EMS with onboarding user.

Software Inventory

Bug ID	Description
737970	Software Inventory on EMS does not properly reflect software changes (adding/deleting) on Windows endpoints.
844392	Software Inventory shows last installation time in future.

Remote Access

Bug ID	Description
728240	SSL VPN negate split tunnel IPv6 address does not work.
728244	Negate split tunnel IPv4 address does not work for dual stack mode using IPv6 access.
730756	For SSL VPN dual stack, GUI only shows IPv4 address.
755105	When VPN is up, changes for IP properties-> Register this connection's IP to DNS are not restored after VM reboot from power off.
762986	FortiClient (Windows) does not use second FortiGate to connect to resilient tunnel from FortiTray if it cannot reach first remote gateway.
773920	Endpoint switches network connection after IPsec VPN connection, causing VPN to disconnect.
775633	Priority based IPSec resiliency tunnel, auto failover to second remote gateway doesn't work
783412	Browser traffic goes directly to ZTNA site when SSL VPN is connected.
795334	Always up feature does not work as expected when trying to connect to VPN from tray.
815528	If `<allow_local_lan=0>`, per-application split tunnel is enabled, exclude mode is enabled, and a full tunnel is up, FortiClient (Windows) does not block local RDP/HTTPS traffic.
835042	After upgrading FortiClient (Windows), OpenVPN connection fails while FortiClient (Windows) VPN runs with application-based split tunnel enabled.
837861	Always up fails to keep SSL VPN connection up when endpoint is left idle overnight.
838030	Citrix application shows blank pages on SSL VPN tunnel.
841144	Users disconnect from VPN after screen locks on endpoint.
841970	GUI gets stuck while connecting SAML SSL VPN with Azure AD and Duo (multifactor authentication).
843122	Daily error (-6005) occurs with SAML SSL VPN.
850494	VPN fails to connect at 98% to hotspot/Wi-Fi when dual stack is enabled.
861231	VPN configured with `<on_os_start>` does not start on Windows Server.
863138	TapiSrv does not run.
869362	FortiClient (Windows) has issues reconnecting to SSL VPN without reauthentication.
869477	If a self-test fails, FortiClient (Windows) does not enter FIPS error mode and shut down completely.
869577	FortiClient only adds FQDN route every second or third disconnect/reconnect.
869862	FortiSSLVPNclient.exe does not correctly use predefined VPN profiles for corporate or personal VPNs.
870087	Windows feature DeadGatewayDetection bypasses default route via VPN.
871346	FortiClient (Windows) cannot remember username and password for tunnel with SAML login with built-in browser, FortiAuthenticator, and Save Password and autoconnect selected.
871374	VPN tunnel with SAML login does not warn user when opening multiple connections with Limit Users to One SSL-VPN Connection at a Time enabled.
872315	IPsec VPN resiliency based on ping response does not work.
872339	Per-user autoconnect does not work after restarting FortiClient.
874208	FortiClient (Windows) cannot dial up SSL VPN tunnel with ECDSA certificate.
874298	Always up does not work for SAML SSL VPN tunnel with single FQDN resolved to multiple IP addresses.
874310	Using closest gateway based on ping speed and TCP round trip does not work for SSL VPN resilience if using different ports for the remote gateways.
874669	FortiClient does not attempt to connect with redundant SAML VPN gateway if it cannot reach first gateway.
874759	SSL VPN has DNS issues if AWS Route53 is configured for name resolution.
875631	Dialup IPsec VPN does not allow multiple valid server certificates for client use simultaneously.
875999	FortiClient does not show GUI prompt to enter PIN for SSL VPN certificate stored on USB PKI/SmartCard device.
876429	FortiClient (Windows) ignores `redundant_sort_method=0` configuration option for IPsec VPN IKEv2 tunnel using multiple VPN gateways.
876643	Connecting to an IKEv2 tunnel with EAP disabled from FortiTray with certificate only does not work.
877640	If FortiClient is registered to EMS, IPsec VPN tunnel fails to connect when it is configured to connect on OS start.
878070	After device wakes from sleep, FortiClient intermittently grays out SAML button.
878652	VPN secure remote access notification prompt displays multiple times with cutoff text.
882408	FortiClient (Windows) fails to renew password when user changes password in Windows login screen.
884926	Okta SAML token popup displays in low resolution.
887631	Using closest gateway based on TCP round trip for IPsec VPN resilience does not work if ping is disabled for first gateway.
891202	Autoconnect only when off-fabric does not work properly with user account and multifactor authentication (MFA) (FortiToken) for XAuth.
892314	On-connect script does not execute .
893237	FortiClient (Windows) does not provide opportunity to reinput password during autoconnect after identity provider password change.
893677	Autoconnect and always-up do not work when two gateways are configured for SAML SSL VPN with Redundancy Sort Method.
896213	GUI is stuck in VPN connecting status.
896400	VPN autoconnects when endpoint is woken from hibernation.
898873	SSL VPN tries to reconnect after screen is unlocked even when VPN tunnel is up and updated ZTNA tags are not synced to FortiGate.
901247	FortiClient does not exclude Five9 application from VPN.
903159	FortiClient does not save SSL VPN credentials for tunnel with dual stack and Save Password enabled.
904871	IPsec VPN connection takes long time to connect and shows Connect button when connection is in progress.
905651	FortiSASE VPN always up has issues when shifting endpoints from one public network to another.
907248	FortiClient (Windows) cannot connect to FortiSASE SAML VPN tunnel that uses OneLogin as identity provider (IdP) with built-in browser when IdP requires client certificate.
909145	Secure remote access tunnel default host tag message for prohibited connection is empty.
909244	SSL VPN split DNS name resolution stops working.
909573	With MFA and autoconnect enabled, user account password becomes empty after logging in to Windows.
909702	Saved username and password disappear while testing autoconnect only when offnet.
909755	SSL VPN split tunnel does not work for Microsoft Teams.
910533	When a tunnel has two gateways, SAML login is configured, and FortiClient (Windows) can reach the first FortiGate, built-in browser for XAuth failover to second FortiGate does not work.
912110	A network error prevented updates from being downloaded. pops up when FortiClient (Windows) establishes SSL VPN.
912703	Deregistered FortiClient (Windows) can connect with tunnel that has ZTNA tag assigned.
913217	Cancel button fails to work with IPsec VPN connection.
914018	SSL VPN SAML login fails to work if using YubiKey for MFA.
914987	Windows 10 cannot connect when AES and strong crypto is used in FortiGate.
916240	User from India cannot connect to SSL VPN using SAML authentication while same user can connect from the U.S.
916581	Static DNS entry is registered when on-fabric.
918322	FortiShield blocks FortiClient (Windows) application due to registry issue.
920383	FortiClient always enables Turn off smart multi-homed name resolution on Windows after successful connection.
930740	FortiClient (Windows) does not allow setting up SSL VPN tunnel if password contains Polish characters: ł , ą, and ń.
933991	FortiClient does not trust SSL VPN gateway that is signed by Internal Intermediate Cert even though the PC trusts it.
941259	When enabling Register this connection's addresses in DNS on the adapter, after a restart, the option is disabled.
942668	Split DNS on SSL VPN only resolves the first DNS server.
949977	FortiClient disclaimer does not work for IPsec VPN.
950787	Domain filter cannot block access to specific server FQDN.
952808	FIPS-CC SSL VPN FortiClient (Windows) use MD5 to generate share key to encrypt login post data.
953160	SAML token reuse does not work for SSL VPN if Disable Connect/Disconnect option is enabled in EMS Remote Access profile.
954004	DTLS tunnel cannot establish when handshake packet has a large MTU.
954352	DNS servers do not display on the virtual adapter with IPsec VPN. CLI shows the IP address.
955674	FortiClient (Windows) showing IPsec VPN connection down GUI notification while autoconnecting.
956472	FortiClient fails to resolve SRV records with split DNS.
956729	Web Filter blocks FortiClient itself imitated URL when trying to connect to SSL VPN with SAML login.
956949	FortiClient endpoint traffic is blocked when connecting to SSL VPN full tunnel.
956967	FortiSandbox exclusions path with wildcard does not work for cache files/folders such as Chrome.
957175	With external browser for SSL VPN SAML login authentication, FortiClient (Windows) cannot save user password when logging off, logging in, or rebooting.
962995	FortiSASE Secure Internet Access VPN frequently disconnects and requires user to log in again.
963554	Lookup by name to internal resources fails when IPv6 is enabled on NIC.
964036	Gateway selection (e.g. saml-login) based on ping speed or TCP round trip does not work.
966713	Certificate-only tunnels do not autoconnect if user does not connect the tunnel once before logging out of Windows.
968151	SAML-login resilience tunnel automatic failover to second remote gateway after first one is unreachable does not work.
969587	VPN disconnects periodically when power mode is set to Recommended.
969600	FortiGSLB SAML SSL VPN connection has -6005 error.
969601	Launching the FortiClient GUI from the system tray takes more than 30 seconds and sometimes does not open.
969995	Autoconnect does not work reliably with IPsec VPN using username/password with OTP and client certificate.
970005	DNS over TCP does not work with FortiClient (Windows) connected to FortiSASE and split DNS configured.
970620	SAML SSL VPN still connects to SAML without asking for credentials even save password is disabled.
971554	When connected to IPsec VPN, FortiClient sends access request when password renewal was canceled.
971698	FortiClient disconnects VPN when screen is locked but the user is not logged out.
972004	Enable Invalid Server Certificate Warning does not work for IPsec VPN with SAML-based authentication.
972089	VPN is stuck at 98% when connected to iPhone hotspot.
972387	SSLVPNCmdLine tool has error using PSExec and SYSTEM account.
973808	Non-English OS, such as Spanish, on a non-compliant endpoint fails to show warning when trying to connect to VPN.
974129	Script has error while initiating SAML VPN.
974756	FortiClient (Windows) fails to access Azure databases if using defined cloud-based"Microsoft-Office365" for the application-based split tunnel.
976194	If always up is enabled and device switches from Azure user to local user, IPsec VPN autoconnects.
976343	FortiClient sends the same MAC address of different network adapters with IPsec VPN.
977196	Prelogon VPN causes Windows login to take long time.
977214	If local and remote destination networks are the same, when exclusive routing is disabled, traffic to remote destination can go through VPN tunnel.
978155	Application Firewall behaves incorrectly with Epic browser.
979166	Black screen displays on VPN before logon.
979646	FortiClient cannot connect to VPN [-7200] or [-6006] while using SAML and external browser.

Vulnerability Scan

Bug ID	Description
795393	Vulnerability events are not removed from EMS after successful patch.
849485	FortiClient wrongly detects AnyDesk vulnerabilities CVE-2021-44426 and CVE-2021-44425.
869253	FortiClient (Windows) detects vulnerability when the required KB is installed.
955762	FortiClient does not detect known vulnerable software.

Logs

Bug ID	Description
716803	When logged in to Windows as domain user, avatar does not show properly on FortiAnalyzer 7.0.
849043	SSL VPN add/close action does not show on FortiGate Endpoint Event section.
874835	FortiClient (Windows) repeatedly logs security event logging - IPsec VPN "Disconnect" to FortiAnalyzer.
948156	Excessive logging causes high I/O.
948887	FortiClient does not send Windows log of Exchange Server logon failure (Event ID 4625).
965729	FortiClient (Windows) does not send Web Filter monitor and block categories logs to FortiAnalyzer.
979323	FortiClient does not send any logs to FortiAnalyzer unless Log All URLs is enabled.

Web Filter and plugin

Bug ID	Description
519066	User cannot print to WSD network printer when FortiProxy is enabled.
776089	FortiClient (Windows) does not block malicious sites when Web Filter is disabled.
836906	After FortiClient install, extended uptime results in audio cracking.
871325	Web Filter breaks DW Spectrum.
875298	Exclusion list does not work properly with regular expressions.
876273	Restricted mode has issue in Edge when moving from off- to on-fabric.
883568	Web Filter causes Docker pull command to fail and connectivity issues afterward.
884420	Web Filter extension does not categorize sites properly.
890433	Firefox extension is stuck on older version.
903426	User cannot access internal application with Web Filter enabled. Workaround: Add a simple rule to allow HTTP/HTTPS server IP addresses.
904840	When a user is performing a device recovery in iTunes, error 3500 occurs.
909060	User cannot update information on internal portal with Web Filter active.
911410	Safe Search restriction level does not apply properly if it is enabled for both Web and Video Filters.
939986	Web Filter blocks LUXTRUST middleware.
952715	FortiClient (Windows) blocks access to internal website after receiving EMS profile.
962343	FortiClient does not block unrated sites when it cannot reach FortiGuard servers.
962502	Web Filter does not respect exclusion list when imported from FortiGate with web category overrides.

Avatar and social network login

Bug ID	Description
878050	FortiClient avatar does not update on FortiOS dashboards and FortiOS cannot show updated information.
950503	FortiClient does not use image that user uploaded as their avatar.

License

Bug ID	Description
874676	EMS tags endpoint with existing ZTNA host tags for vulnerabilities and AV after license is updated from Endpoint Protection Platform to Remote Access.

ZTNA connection rules

Bug ID	Description
814953	Using an external browser for SSH ZTNA requires restarting FortiClient on Windows 11.
831943	ZTNA client certificate is not removed from user certificate store after FortiClient uninstall.
836246	Going from off-Fabric to on-Fabric does not stop the ZTNA service and keeps endpoint from connecting.
839589	ZTNA TCP forwarding not working for GoAnywhere application.
857909	FortiClient (Windows) does not support enabling encryption for ZTNA TCP forwarding rules acquired from ZTNA service portal.
857999	FortiClient does not support use of external browser for SAML authentication for ZTNA rules acquired through service portal.
872153	Old certificate is not deleted when FortiClient is uninstalled or upgraded.
874290	PowerShell with .NET framework 5, 6, or 7 does not work with TCP ZTNA.
913267	FortiClient (Windows) fails to export ZTNA web portal settings.
918045	FortiClient (Windows) requests ZTNA certificate when switching between user accounts.
919832	ZTNA stops working after days with the error message No ZTNA client certificate was provided.
949999	SAML authentication does not work with Azure AD certificate-based authentication.
952888	IPv6 DNS servers bypass inline CASB IPv4 access proxies.
954563	TFAP ZTNA SAML authentication popup does not show up if user closes it without authenticating.
954946	ZTNA TCP forwarding does not show the untrusted certificate prompt warning with SAML authentication.
955377	FortiClient (Windows) blocks ZTNA because device is offline.
955437	With multiple browsers installed and external browser used for SAML authentication, choosing browser option does not show up if user does not choose any.
955570	FortiClient switches to default site.
965476	User cannot access website with certificate warning and Forticlient DNS Root certificate signs the certificate.
967199	No ZTNA client certificate was provided error occurs when trying to access HTTPS page.
975845	FortiClient must notify end user that certificate is not trusted for ZTNA connection when `disallow_invalid_server_certificate` is enabled.
976003	Web access with ZTNA proxy using FQDN fails to work.
976028	ZTNA feature driver fortitransctrl fails to start and causes ZTNA TCP forwarding to not work as expected.

FSSOMA

Bug ID	Description
900953	SSOMA does not send SSO sessions information to FortiAuthenticator.
909844	FSSO sessions drop earlier than expected.

Onboarding

Bug ID	Description
811976	FortiClient (Windows) may prioritize using user information from authentication user registered to EMS.
819989	FortiClient (Windows) does not show login prompt when installed with installer using LDAP/local verification.
872136	User verification period option does not work as configured.

Other

Bug ID	Description
834389	FortiClient has incompatibility with Fuji Nexim software.
897741	Virus cleaner does not scan PC.
901972	NETIO.SYS causes BSOD.
919017	FortiClient changes the checksum hash of the installer for Baramundi Management Agent.
952013	FortiClient (Windows) cannot access YouTube channel when channel_id is set to Warning in EMS.
952737	FortiClient FortiTray has high CPU usage.
964456	FortiClient does not allow Windows DNS only secure dynamic updates.

Known issues

The following issues have been identified in FortiClient (Windows) 7.2.3. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Administration

Bug ID	Description
867818	fortishield.sys and fortimon3.sys are incompatible with HVCI.

Application Firewall

Bug ID	Description
814391	FortiClient Cloud application signatures block allowlisted applications.
827788	Threat ID is 0 on Firewall Events.
842534	After upgrade, Application Firewall blocks internal webpage.
844997	FortiClient loses several packets on different internal resources after connecting telemetry.
860062	Application Firewall slows down opening of Microsoft Active Directory (AD) Users and Computers application.
869671	FortiClient (Windows) bypasses Application Firewall block after matching detection rule.
879985	Application Firewall fails to block Web.Client category HTTPS traffic.
884911	FortiClient detects IntelliJ IDEA Community Edition 2021.2.2 as Java.Debug.Wire.Protocol.Insecure.Configuration.
890001	Application Firewall blocks Tanium application under antiexploit.
891789	Application Firewall blocks CREO management tool software.
902866	Application Firewall does not block Google Drive.
958651	Application Firewall violation list always shows violated programs as the same as applications, which is not as accurate as Windows.

Configuration

Bug ID	Description
730415	FortiClient backs up configuration that is missing locally configured zero trust network access (ZTNA) connection rules.

Deployment and installers

Bug ID	Description
783690	Reboot prompt does not display after user login.
870370	Upgrading FortiClient from FortiClient Cloud uses expired invitation code to register.
953124	FortiClient Orchestrator notification does not appear when upgrade is scheduled.

Endpoint control

Bug ID	Description
804552	FortiClient shows all feature tabs without registering to EMS after upgrade.
815037	After administrator selects Mark All Endpoints As Uninstalled, FortiClient (Windows) connected with verified user changes to unverified user.
820483	EMS device control does not block camera device.
833717	EMS shows endpoints as offline, while they show their own status as online.
834162	LDAP query for AD group check does not execute.
841764	EMS does not show third-party features in endpoint information.
855851	EMS remembered list shows FQDN duplicates.
868230	"Connection expiring due to FortiClient Connect license exceeded" error occurs.
975391	FortiClient 7.2.1 and later versions report a different user to EMS than 7.0.7 did.
979669	User avatar fails to upload to FortiAnalyzer.

Endpoint management

Bug ID	Description
916566	FortiClient reports USB as blocked but user can access the storage files.

GUI

Bug ID	Description
872634	FortiClient shows blank page when user opens FortiClient console.
874560	GUI becomes blank after receiving EMS-pushed profile.
888185	FortiClient does not minimize after successful VPN connection.
902595	SAML prompt flashes on autoconnect.
955209	GUI has issues after disconnecting from VPN.

Endpoint policy and profile

Bug ID	Description
889517	EMS fails to assign the correct endpoint policy and shows FortiClient as out-of-sync despite the client syncing.
915678	FortiClient does not send acknowledged event to EMS if it disconnects and reconnects to EMS immediately after the user acknowledges the one-way message.

Endpoint security

Bug ID	Description
960595	Some FortiClient (Windows) endpoints cannot reach FortiClient Cloud.
975704	FortiClient does not report most recent completed scan timestamp to EMS and causes last scan time to show incorrectly on EMS dashboard.

Install and upgrade

Bug ID	Description
769639	FortiDeviceGuard is not installed on Windows Server 2022.
955268	User can uninstall FortiClient when it is registered to EMS.
960301	FortiClient fails to install due to orphaned registry key.
982033	Windows application (native launchers) fail to launch after upgrade from previous standalone version.
982747	Firefox extension cannot be uninstalled automatically.

Malware Protection and Sandbox

Bug ID	Description
828862	FortiClient does not allow virtual CD-ROM device.
831560	GUI shows ransomware quarantined files after restoration via EMS.
844988	FortiClient (Windows) does not block USB drive with attempt to copy contents even if WPD/USB is set to block in profile.
857041	Windows 10 security center popup shows FortiClient and Windows Defender are off.
863802	FortiClient (Windows) cannot detect SentinelOne when they have product on OS level.
871078	Antiexploit protection blocks Adobe plugin in Chrome.
872970	Bubble notifications do not appear when inserting USB drive in endpoint machine.
874312	Sandbox quarantines files with read-only access permission.
874315	Sandbox scan reports read-only file as quarantined.
874578	Real-time protection does not delete quarantined files after cullage time.
876465	FortiClient does not detect virus in network drive.
876925	Antiexploit protection blocks Microsoft signing application in Chrome.
901065	Logitech driver breaks after installing FortiClient with Malware Protection feature enabled in installer.
915300	FortiClient (Windows) detects file configured as exception as malware.
919007	On-demand scan for mapped drives is not possible.
919499	Windows Security Center shows that FortiClient (Windows) is inactive when FortiClient (Windows) is running and up-to-date.
946756	EMS logs USB events logged when there is an allow rule configured.
948985	update_task downloads AV signature from FDS, but AV engine fails to verify the signature. FortiClient (Windows) does not keep copy of problem signature.
956963	FortiClient Spoolsv is blocked when Windows antimalware scan is enabled.
966195	Antimalware detects W64/AI.Pallas Suspicious and fails to quarantine.
967202	FortiClient does not receive signature updates.
972036	Sandbox agent uses high CPU/memory/I/O when connecting to external SSD.
972671	If Malware Protection is enabled, Valorant fails to work.
976366	Windows 10 login page is stuck when FortiClient has long AV exclusion list.

Zero Trust tags

Bug ID	Description
819120	Zero trust tag rule for AD group does not work when registering FortiClient to EMS with onboarding user.

Software Inventory

Bug ID	Description
737970	Software Inventory on EMS does not properly reflect software changes (adding/deleting) on Windows endpoints.
844392	Software Inventory shows last installation time in future.

Remote Access

Bug ID	Description
728240	SSL VPN negate split tunnel IPv6 address does not work.
728244	Negate split tunnel IPv4 address does not work for dual stack mode using IPv6 access.
730756	For SSL VPN dual stack, GUI only shows IPv4 address.
755105	When VPN is up, changes for IP properties-> Register this connection's IP to DNS are not restored after VM reboot from power off.
762986	FortiClient (Windows) does not use second FortiGate to connect to resilient tunnel from FortiTray if it cannot reach first remote gateway.
773920	Endpoint switches network connection after IPsec VPN connection, causing VPN to disconnect.
775633	Priority based IPSec resiliency tunnel, auto failover to second remote gateway doesn't work
783412	Browser traffic goes directly to ZTNA site when SSL VPN is connected.
795334	Always up feature does not work as expected when trying to connect to VPN from tray.
815528	If `<allow_local_lan=0>`, per-application split tunnel is enabled, exclude mode is enabled, and a full tunnel is up, FortiClient (Windows) does not block local RDP/HTTPS traffic.
835042	After upgrading FortiClient (Windows), OpenVPN connection fails while FortiClient (Windows) VPN runs with application-based split tunnel enabled.
837861	Always up fails to keep SSL VPN connection up when endpoint is left idle overnight.
838030	Citrix application shows blank pages on SSL VPN tunnel.
841144	Users disconnect from VPN after screen locks on endpoint.
841970	GUI gets stuck while connecting SAML SSL VPN with Azure AD and Duo (multifactor authentication).
843122	Daily error (-6005) occurs with SAML SSL VPN.
850494	VPN fails to connect at 98% to hotspot/Wi-Fi when dual stack is enabled.
861231	VPN configured with `<on_os_start>` does not start on Windows Server.
863138	TapiSrv does not run.
869362	FortiClient (Windows) has issues reconnecting to SSL VPN without reauthentication.
869477	If a self-test fails, FortiClient (Windows) does not enter FIPS error mode and shut down completely.
869577	FortiClient only adds FQDN route every second or third disconnect/reconnect.
869862	FortiSSLVPNclient.exe does not correctly use predefined VPN profiles for corporate or personal VPNs.
870087	Windows feature DeadGatewayDetection bypasses default route via VPN.
871346	FortiClient (Windows) cannot remember username and password for tunnel with SAML login with built-in browser, FortiAuthenticator, and Save Password and autoconnect selected.
871374	VPN tunnel with SAML login does not warn user when opening multiple connections with Limit Users to One SSL-VPN Connection at a Time enabled.
872315	IPsec VPN resiliency based on ping response does not work.
872339	Per-user autoconnect does not work after restarting FortiClient.
874208	FortiClient (Windows) cannot dial up SSL VPN tunnel with ECDSA certificate.
874298	Always up does not work for SAML SSL VPN tunnel with single FQDN resolved to multiple IP addresses.
874310	Using closest gateway based on ping speed and TCP round trip does not work for SSL VPN resilience if using different ports for the remote gateways.
874669	FortiClient does not attempt to connect with redundant SAML VPN gateway if it cannot reach first gateway.
874759	SSL VPN has DNS issues if AWS Route53 is configured for name resolution.
875631	Dialup IPsec VPN does not allow multiple valid server certificates for client use simultaneously.
875999	FortiClient does not show GUI prompt to enter PIN for SSL VPN certificate stored on USB PKI/SmartCard device.
876429	FortiClient (Windows) ignores `redundant_sort_method=0` configuration option for IPsec VPN IKEv2 tunnel using multiple VPN gateways.
876643	Connecting to an IKEv2 tunnel with EAP disabled from FortiTray with certificate only does not work.
877640	If FortiClient is registered to EMS, IPsec VPN tunnel fails to connect when it is configured to connect on OS start.
878070	After device wakes from sleep, FortiClient intermittently grays out SAML button.
878652	VPN secure remote access notification prompt displays multiple times with cutoff text.
882408	FortiClient (Windows) fails to renew password when user changes password in Windows login screen.
884926	Okta SAML token popup displays in low resolution.
887631	Using closest gateway based on TCP round trip for IPsec VPN resilience does not work if ping is disabled for first gateway.
891202	Autoconnect only when off-fabric does not work properly with user account and multifactor authentication (MFA) (FortiToken) for XAuth.
892314	On-connect script does not execute .
893237	FortiClient (Windows) does not provide opportunity to reinput password during autoconnect after identity provider password change.
893677	Autoconnect and always-up do not work when two gateways are configured for SAML SSL VPN with Redundancy Sort Method.
896213	GUI is stuck in VPN connecting status.
896400	VPN autoconnects when endpoint is woken from hibernation.
898873	SSL VPN tries to reconnect after screen is unlocked even when VPN tunnel is up and updated ZTNA tags are not synced to FortiGate.
901247	FortiClient does not exclude Five9 application from VPN.
903159	FortiClient does not save SSL VPN credentials for tunnel with dual stack and Save Password enabled.
904871	IPsec VPN connection takes long time to connect and shows Connect button when connection is in progress.
905651	FortiSASE VPN always up has issues when shifting endpoints from one public network to another.
907248	FortiClient (Windows) cannot connect to FortiSASE SAML VPN tunnel that uses OneLogin as identity provider (IdP) with built-in browser when IdP requires client certificate.
909145	Secure remote access tunnel default host tag message for prohibited connection is empty.
909244	SSL VPN split DNS name resolution stops working.
909573	With MFA and autoconnect enabled, user account password becomes empty after logging in to Windows.
909702	Saved username and password disappear while testing autoconnect only when offnet.
909755	SSL VPN split tunnel does not work for Microsoft Teams.
910533	When a tunnel has two gateways, SAML login is configured, and FortiClient (Windows) can reach the first FortiGate, built-in browser for XAuth failover to second FortiGate does not work.
912110	A network error prevented updates from being downloaded. pops up when FortiClient (Windows) establishes SSL VPN.
912703	Deregistered FortiClient (Windows) can connect with tunnel that has ZTNA tag assigned.
913217	Cancel button fails to work with IPsec VPN connection.
914018	SSL VPN SAML login fails to work if using YubiKey for MFA.
914987	Windows 10 cannot connect when AES and strong crypto is used in FortiGate.
916240	User from India cannot connect to SSL VPN using SAML authentication while same user can connect from the U.S.
916581	Static DNS entry is registered when on-fabric.
918322	FortiShield blocks FortiClient (Windows) application due to registry issue.
920383	FortiClient always enables Turn off smart multi-homed name resolution on Windows after successful connection.
930740	FortiClient (Windows) does not allow setting up SSL VPN tunnel if password contains Polish characters: ł , ą, and ń.
933991	FortiClient does not trust SSL VPN gateway that is signed by Internal Intermediate Cert even though the PC trusts it.
941259	When enabling Register this connection's addresses in DNS on the adapter, after a restart, the option is disabled.
942668	Split DNS on SSL VPN only resolves the first DNS server.
949977	FortiClient disclaimer does not work for IPsec VPN.
950787	Domain filter cannot block access to specific server FQDN.
952808	FIPS-CC SSL VPN FortiClient (Windows) use MD5 to generate share key to encrypt login post data.
953160	SAML token reuse does not work for SSL VPN if Disable Connect/Disconnect option is enabled in EMS Remote Access profile.
954004	DTLS tunnel cannot establish when handshake packet has a large MTU.
954352	DNS servers do not display on the virtual adapter with IPsec VPN. CLI shows the IP address.
955674	FortiClient (Windows) showing IPsec VPN connection down GUI notification while autoconnecting.
956472	FortiClient fails to resolve SRV records with split DNS.
956729	Web Filter blocks FortiClient itself imitated URL when trying to connect to SSL VPN with SAML login.
956949	FortiClient endpoint traffic is blocked when connecting to SSL VPN full tunnel.
956967	FortiSandbox exclusions path with wildcard does not work for cache files/folders such as Chrome.
957175	With external browser for SSL VPN SAML login authentication, FortiClient (Windows) cannot save user password when logging off, logging in, or rebooting.
962995	FortiSASE Secure Internet Access VPN frequently disconnects and requires user to log in again.
963554	Lookup by name to internal resources fails when IPv6 is enabled on NIC.
964036	Gateway selection (e.g. saml-login) based on ping speed or TCP round trip does not work.
966713	Certificate-only tunnels do not autoconnect if user does not connect the tunnel once before logging out of Windows.
968151	SAML-login resilience tunnel automatic failover to second remote gateway after first one is unreachable does not work.
969587	VPN disconnects periodically when power mode is set to Recommended.
969600	FortiGSLB SAML SSL VPN connection has -6005 error.
969601	Launching the FortiClient GUI from the system tray takes more than 30 seconds and sometimes does not open.
969995	Autoconnect does not work reliably with IPsec VPN using username/password with OTP and client certificate.
970005	DNS over TCP does not work with FortiClient (Windows) connected to FortiSASE and split DNS configured.
970620	SAML SSL VPN still connects to SAML without asking for credentials even save password is disabled.
971554	When connected to IPsec VPN, FortiClient sends access request when password renewal was canceled.
971698	FortiClient disconnects VPN when screen is locked but the user is not logged out.
972004	Enable Invalid Server Certificate Warning does not work for IPsec VPN with SAML-based authentication.
972089	VPN is stuck at 98% when connected to iPhone hotspot.
972387	SSLVPNCmdLine tool has error using PSExec and SYSTEM account.
973808	Non-English OS, such as Spanish, on a non-compliant endpoint fails to show warning when trying to connect to VPN.
974129	Script has error while initiating SAML VPN.
974756	FortiClient (Windows) fails to access Azure databases if using defined cloud-based"Microsoft-Office365" for the application-based split tunnel.
976194	If always up is enabled and device switches from Azure user to local user, IPsec VPN autoconnects.
976343	FortiClient sends the same MAC address of different network adapters with IPsec VPN.
977196	Prelogon VPN causes Windows login to take long time.
977214	If local and remote destination networks are the same, when exclusive routing is disabled, traffic to remote destination can go through VPN tunnel.
978155	Application Firewall behaves incorrectly with Epic browser.
979166	Black screen displays on VPN before logon.
979646	FortiClient cannot connect to VPN [-7200] or [-6006] while using SAML and external browser.

Vulnerability Scan

Bug ID	Description
795393	Vulnerability events are not removed from EMS after successful patch.
849485	FortiClient wrongly detects AnyDesk vulnerabilities CVE-2021-44426 and CVE-2021-44425.
869253	FortiClient (Windows) detects vulnerability when the required KB is installed.
955762	FortiClient does not detect known vulnerable software.

Logs

Bug ID	Description
716803	When logged in to Windows as domain user, avatar does not show properly on FortiAnalyzer 7.0.
849043	SSL VPN add/close action does not show on FortiGate Endpoint Event section.
874835	FortiClient (Windows) repeatedly logs security event logging - IPsec VPN "Disconnect" to FortiAnalyzer.
948156	Excessive logging causes high I/O.
948887	FortiClient does not send Windows log of Exchange Server logon failure (Event ID 4625).
965729	FortiClient (Windows) does not send Web Filter monitor and block categories logs to FortiAnalyzer.
979323	FortiClient does not send any logs to FortiAnalyzer unless Log All URLs is enabled.

Web Filter and plugin

Bug ID	Description
519066	User cannot print to WSD network printer when FortiProxy is enabled.
776089	FortiClient (Windows) does not block malicious sites when Web Filter is disabled.
836906	After FortiClient install, extended uptime results in audio cracking.
871325	Web Filter breaks DW Spectrum.
875298	Exclusion list does not work properly with regular expressions.
876273	Restricted mode has issue in Edge when moving from off- to on-fabric.
883568	Web Filter causes Docker pull command to fail and connectivity issues afterward.
884420	Web Filter extension does not categorize sites properly.
890433	Firefox extension is stuck on older version.
903426	User cannot access internal application with Web Filter enabled. Workaround: Add a simple rule to allow HTTP/HTTPS server IP addresses.
904840	When a user is performing a device recovery in iTunes, error 3500 occurs.
909060	User cannot update information on internal portal with Web Filter active.
911410	Safe Search restriction level does not apply properly if it is enabled for both Web and Video Filters.
939986	Web Filter blocks LUXTRUST middleware.
952715	FortiClient (Windows) blocks access to internal website after receiving EMS profile.
962343	FortiClient does not block unrated sites when it cannot reach FortiGuard servers.
962502	Web Filter does not respect exclusion list when imported from FortiGate with web category overrides.

Avatar and social network login

Bug ID	Description
878050	FortiClient avatar does not update on FortiOS dashboards and FortiOS cannot show updated information.
950503	FortiClient does not use image that user uploaded as their avatar.

License

Bug ID	Description
874676	EMS tags endpoint with existing ZTNA host tags for vulnerabilities and AV after license is updated from Endpoint Protection Platform to Remote Access.

ZTNA connection rules

Bug ID	Description
814953	Using an external browser for SSH ZTNA requires restarting FortiClient on Windows 11.
831943	ZTNA client certificate is not removed from user certificate store after FortiClient uninstall.
836246	Going from off-Fabric to on-Fabric does not stop the ZTNA service and keeps endpoint from connecting.
839589	ZTNA TCP forwarding not working for GoAnywhere application.
857909	FortiClient (Windows) does not support enabling encryption for ZTNA TCP forwarding rules acquired from ZTNA service portal.
857999	FortiClient does not support use of external browser for SAML authentication for ZTNA rules acquired through service portal.
872153	Old certificate is not deleted when FortiClient is uninstalled or upgraded.
874290	PowerShell with .NET framework 5, 6, or 7 does not work with TCP ZTNA.
913267	FortiClient (Windows) fails to export ZTNA web portal settings.
918045	FortiClient (Windows) requests ZTNA certificate when switching between user accounts.
919832	ZTNA stops working after days with the error message No ZTNA client certificate was provided.
949999	SAML authentication does not work with Azure AD certificate-based authentication.
952888	IPv6 DNS servers bypass inline CASB IPv4 access proxies.
954563	TFAP ZTNA SAML authentication popup does not show up if user closes it without authenticating.
954946	ZTNA TCP forwarding does not show the untrusted certificate prompt warning with SAML authentication.
955377	FortiClient (Windows) blocks ZTNA because device is offline.
955437	With multiple browsers installed and external browser used for SAML authentication, choosing browser option does not show up if user does not choose any.
955570	FortiClient switches to default site.
965476	User cannot access website with certificate warning and Forticlient DNS Root certificate signs the certificate.
967199	No ZTNA client certificate was provided error occurs when trying to access HTTPS page.
975845	FortiClient must notify end user that certificate is not trusted for ZTNA connection when `disallow_invalid_server_certificate` is enabled.
976003	Web access with ZTNA proxy using FQDN fails to work.
976028	ZTNA feature driver fortitransctrl fails to start and causes ZTNA TCP forwarding to not work as expected.

FSSOMA

Bug ID	Description
900953	SSOMA does not send SSO sessions information to FortiAuthenticator.
909844	FSSO sessions drop earlier than expected.

Onboarding

Bug ID	Description
811976	FortiClient (Windows) may prioritize using user information from authentication user registered to EMS.
819989	FortiClient (Windows) does not show login prompt when installed with installer using LDAP/local verification.
872136	User verification period option does not work as configured.

Other

Bug ID	Description
834389	FortiClient has incompatibility with Fuji Nexim software.
897741	Virus cleaner does not scan PC.
901972	NETIO.SYS causes BSOD.
919017	FortiClient changes the checksum hash of the installer for Baramundi Management Agent.
952013	FortiClient (Windows) cannot access YouTube channel when channel_id is set to Warning in EMS.
952737	FortiClient FortiTray has high CPU usage.
964456	FortiClient does not allow Windows DNS only secure dynamic updates.

Secure Networking

Hybrid Mesh Firewall

NOC Management

LAN

WAN

Unified SASE

Single Vendor SASE

Cloud Network Security

Secure Endpoint Connectivity

Web Application / API Protection

Security Operations

Security Operations Automation

Identity

Early Detection & Prevention

Secure Networking

Hybrid Mesh Firewall

NOC Management

LAN

WAN

Communication & Surveillance

Unified SASE

Single Vendor SASE

Secure Endpoint Connectivity

Cloud Network Security

Cloud-Native Security

Web Application / API Protection

Security Operations

Security Operations Automation

Endpoint

Data Protection

Identity

Email

Early Detection & Prevention

Expert Services

Edge Firewall

Orchestration & management

SD Branch

Application Delivery

Single Vendor SASE

Secure Endpoint Connectivity

Secure Private Access

Thin Edge

Identity

Application Gateway

Enterprise Asset Management

Endpoint Agent

Agentless Security Posture

Identity

Wireless

Switching

Identity

Privilege Acccess Management

Next Generation Firewall

Orchestration & management

Expert Services

All

All

Account Management

SAAS Management

SAAS Application Security

Managed Services

Platform as a service (PAAS)

Other SAAS Services

4D Pillars

Cloud

Popular Solutions

(Windows) Release Notes

Known issues

Known issues

Administration

Application Firewall

Configuration

Deployment and installers

Endpoint control

Endpoint management

GUI

Endpoint policy and profile

Endpoint security

Install and upgrade

Malware Protection and Sandbox