Known issues
The following issues have been identified in FortiClient (Windows) 6.2.2. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.
Avatar
Bug ID | Description |
---|---|
586684 | FortiClient does not send avatar to FortiAnalyzer. |
Endpoint control
GUI
Bug ID |
Description |
---|---|
532412 | FortiClient malware protection dashboard still displays USB setting when EMS has disabled AV. |
568816 | GUI becomes blank after VPN is up for a while. |
Install and upgrade
Bug ID |
Description |
---|---|
570862 | FortiClient VPN does not uninstall from AD endpoint after EMS deploys new version of FortiClient. |
Malware Protection
Bug ID |
Description |
---|---|
525034 | FortiClient does not do AV scan on next startup if off during scheduled scan time. |
535604 | AntiExploit causes application crashes without blocking message. |
554026 | Fixing AntiExploitEngine false positives. |
577642 | FortiClient Windows removable media access feature does not block iOS (mobile devices). |
587229 |
Exclude Files from Trusted Sources fails to work for cloud-based malware detection. |
586444 |
FortiClient cloud-based malware protection fails to update threats detected statistics. |
Remote Access
Sandbox
Bug ID |
Description |
---|---|
576613 |
FortiClient should use the timezone value from EMS profile to query cloud server list. |
584965 |
FortiClient Sandbox fails to apply new sandbox detection level after EMS updates sandbox detection level. |
584969 |
FortiClient Sandbox fails to detect office files directly opened in Web Outlook mail. |
Vulnerability Scan
Bug ID |
Description |
---|---|
510597 |
FortiClient fails to patch OS vulnerabilities on Windows 10 x64 platform when a Windows update is outstanding. |
525603 |
FortiClient reports the same vulnerabilities after EMS triggers patching of all high and critical vulnerabilities. |
537016 |
Vulnerability Scan does not always scan on next startup if off during scheduled scan time. |
548614 |
FortiClient VCM logs have no limit and consume a lot of disk space. |
Web Filter
Bug ID | Description |
---|---|
510462 | FortiClient does not show correct block message for Unknown category. |
579458 | On Dell XPS 15 7590, laptop throughput goes down when FortiClient is installed. |
584947 | Web Filter plugin for Chrome browser fails to show customized block page for blacklisted URL. |
Other
Bug ID |
Description |
---|---|
534383 | FortiClient Settings page fails to preserve Disable Fortiproxy setting after switching FortiClient tabs. |
566084 | FortiClient downloads all signature updates after fresh install without registering to EMS to receive a valid license. |
571597 | GPO update fails due to FortiClient FortiShield blocking the modification of a registry key. |
578532 | FortiClient has no event log when FortiGuard server sfctwf.fortinet.net is not reachable. |
579772 | FortiClient cannot get signature from FortiManager using HTTPS due to failed certificate check. |
585107 | FortiClient will not trust certificate trusted by Windows. |
587789 |
CEF standard violation. |
087179 |
No log for removable device control. |