Known issues

The following issues have been identified in FortiClient (Windows) 7.0.3. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Install and upgrade

Bug ID	Description
749094	FortiClient (Windows) does not display prompt when downloading an installer fails due to an invalid certificate.
749331	Windows Security setting in Windows displays FortiClient is snoozed when FortiEDR is installed.
773219	FortiClient (Windows) should not allow user to uninstall it if settings are unlocked.
774278	`/quiet` installer option does not work with FortiClientVPNOnlineInstaller.
784992	Failed to install FortiClient (Windows) with repackaged installer with FIPS feature.

Application Firewall

Bug ID	Description
717628	Application Firewall causes issues with Motorola RMS high availability client.
749797	Application Firewall decreases network bandwidth while transferring files.
776007	Application Firewall conflict with Windows firewall causes issues updating domain group policies.

GUI

Bug ID	Description
752084	FortiClient (Windows) GUI does not completely block Sandbox exclusion list and scrolling is impossible.
773355	FortiClient has display issue with umlauts on the Web Filter tab.

Zero Trust tags

Bug ID	Description
726835	FortiOS cannot get the updated VPN IP address in firewall dynamic EMS tag address when FortiClient establishes the VPN tunnel.
740708	FortiClient (Windows) does not tag Windows 7 endpoint as having its antivirus signature up-to-date.
763868	FortiClient cannot identify domain/local users if they have the same username.
770636	FortiClient (Windows) does not remove Zero Trust Network Access (ZTNA) tag for antivirus signature being up-to-date.
775396	User-specified tag fails to work.
778435	FortiClient (Windows) only shows Zero Trust tags in avatar page.
782394	ZTNA user identity tags do not work.
782869	Zero trust tag fails to work for file with environments variable in its file path.

Endpoint control

Bug ID	Description
738813	FortiESNAC process causes high CPU.
770637	User cannot remove endpoint from quarantine with one-time access code.
779267	FortiClient does not get updated profile and does not sync.
780450	FortiClient (Windows) fails to apply log setting.
783186	FortiESNAC.exe CLI `-m` option does not work.

Endpoint management

Bug ID	Description
760816	Group assignment rules based on IP addresses do not work when using split tunnel.

Configuration

Bug ID	Description
762303	FortiClient (Windows) cannot restore the backup file when the backup file's file path contains a multibyte character.

Endpoint policy and profile

Bug ID	Description
774890	FortiClient (Windows) does not receive updated profile after syncing imported Web Filter profile from EMS.

Performance

Bug ID	Description
749348	Performance issues after upgrade.

Zero Trust Telemetry

Bug ID	Description
683542	FortiClient (Windows) fails to register to EMS if registration key contains a special character: " !"#$%&'()*+,-./:;<=>?@[\]^_`{\|}~".
763957	FortiClient (Windows) prompts for telemetry key when telemetry key has changed on EMS.

Malware Protection and Sandbox

Bug ID	Description
721038	FortiClient (Windows) fails to block SD cards when default removable media access is blocked.
730054	Allow Admin Users to Terminate Scheduled and On-Demand Scans from FortiClient Console feature does not work as expected.
732497	Updating signatures from GUI does not work.
753672	FortiClient (Windows) logs do not indicate threat level.
754098	Antiransomware detects and stops original sample but replica keeps executing at regular intervals.
758665	Antiexploit protection list should be updated to have Chrome and Firefox.
760073	FortiClient (Windows) compatibility with USB.
762125	fortimon3.sys causes blue screen of death during Slack calls.
764558	Quarantine suspected ransomware files after process detection or termination.
780393	FortiClient (Windows) does not block USB access when default rule is to block.

Remote Access

Bug ID	Description
649426	IPsec/SSL VPN per-app VPN split tunnel does not work.
710783	With per-machine and user autoconnect configured, per-machine tunnel drops in minutes before logging onto Windows.
711402	Per-user autoconnect does not establish and per-machine autoconnect remains connected after logging onto Windows.
724452	IPsec VPN with multiple gateways does not connect to the second gateway if the first one is inaccessible when the certificate is used.
724632	SAML logout does not work.
727695	FortiClient (Windows) on Windows 10 fails to block SSL VPN when it has a prohibit host tag applied.
729610	When using Spanish characters, saving username and password are activated, but FortiClient (Windows) saves encrypted password incorrectly.
730398	Always-up feature does not work for IPsec VPN when connecting from tray.
731127	Configuring SSL VPN tunnel with SAML login displays Empty username is not allowed error.
731912	FortiClient does not register any interface's IP addresses to the DNS server when IPsec VPN tunnel is up.
734866	Per-machine autotunnel before OS start keeps trying to connect after failing to connect to VPN.
743106	IPsec VPN XAuth does not work with ECDSA certificates.
744544	FortiClient (Windows) always saves SAML credentials.
744597	SSL VPN disconnects and returns hostcheck timeout after 15 to 20 minutes of connection.
754665	Resilient IPSec VPN tunnel is stuck in connection when failing over from first FortiGate to second if user password is not saved.
763611	Slow upload speed on`ssl-vpn dual-stack`.
764863	Dialup IPsec VPN over IPv6 drops packets on inbound direction once FortiClient (Windows) establishes tunnel.
765184	RADIUS authentication failover between two servers.
767947	SMS verification code/answer code overwrites IPsec VPN saved password.
768829	GUI shows incorrect tunnel name after VPN is up.
771090	Save username function on IPsec VPN tunnel does not work.
773060	When connected to VPN on wireless connection, Surface Pro cannot access SSRS report (software hosted on internal server).
776888	FortiClient (Windows) does not dynamically display Disconnect button unless user reopens console.
778738	IPsec VPN IPv6 remote gateway is missing from GUI.
779670	FortiClient (Windows) shows SSL VPN password as expired when the password has not expired.
782201	With an always-up VPN connection with multifactor authentication enabled, FortiClient fails to display popup for entering token code when reconnecting.
782352	FortiClient fails to perform XAuth with RSA certificates being used
782698	IPsec VPN on OS start with SSL VPN failover on Wi-Fi cannot connect.
784822	FortiSASE VPN doesn't automatically connect back after FortiClient (Windows) is upgraded from 6.4.6 GA to 7.0.3 latest Interim build.
785709	FortiClient (Windows) ipv6 site will not work after disconnect ipsec if the app firewall is enabled.
785853	FortiClient (Windows) SAML SSL VPN is stuck at authentication step with Okta.
786210	FortiClient (Windows) tries to connect to two FortiGate units and fails.

Vulnerability Scan

Bug ID	Description
741241	FortiClient (Windows) finds vulnerabilities for uninstalled software.
780815	Scheduled scan does not work.

Web Filter and plugin

Bug ID	Description
729127	Web Filter affects manufacturing execution system software.
757886	Internet connection issue after adding extension to the browser.
760182	Web Filter plugin does not work on x86 Windows 7 and Windows 8.1.
776089	FortiClient (Windows) does not block malicious sites when Web Filter is disabled.
784677	Web Filter plugin blocking YouTube comments with "Restricted Mode has hidden comments for this video".

Avatar and social network login

Bug ID	Description
729140	FortiClient (Windows) fails to work when attempting to log in with Google, LinkedIn, or Salesforce.
779387	FortiClient fails to set avatar and user information using Google social login.

Multitenancy

Bug ID	Description
780308	EMS automatically migrates endpoints to default site.

ZTNA connections

Bug ID	Description
742103	ZTNA connection rule deletion does not take effect immediately.
778612	FortiClient (Windows) routes ZTNA traffic via FortiSASE FortiGate instead of directly to ZTNA FortiGate.

License

Bug ID	Description
776869	FortiClient (Windows) should not hard code ZTNA license.

FIPS

Bug ID	Description
766616	Entering FIPS error mode does not shut down FortiClient (Windows) including GUI.
766623	If self-test fails during VPN connection, FortiClient (Windows) does not enter FIPS error mode.
766945	FortiClient does not send statistics to FortiGuard Distribution Servers for FIPS features.
769107	With FIPS enabled, FortiClient (Windows) imports unsupported encryption or authentication algorithm.
769191	FIPS allow use of 1024 bit certificate.

Logs

Bug ID	Description
778988	FortiClient (Windows) cannot report features to FortiAnalyzer.
776001	FortiClient (Windows) generates security information and event management log after deregistering.

Other

Bug ID	Description
780651	FortiClient (Windows) does not update signatures on expected schedule.
782630	User cannot open GUI via tray or desktop shortcut.

Known issues

The following issues have been identified in FortiClient (Windows) 7.0.3. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Install and upgrade

Bug ID	Description
749094	FortiClient (Windows) does not display prompt when downloading an installer fails due to an invalid certificate.
749331	Windows Security setting in Windows displays FortiClient is snoozed when FortiEDR is installed.
773219	FortiClient (Windows) should not allow user to uninstall it if settings are unlocked.
774278	`/quiet` installer option does not work with FortiClientVPNOnlineInstaller.
784992	Failed to install FortiClient (Windows) with repackaged installer with FIPS feature.

Application Firewall

Bug ID	Description
717628	Application Firewall causes issues with Motorola RMS high availability client.
749797	Application Firewall decreases network bandwidth while transferring files.
776007	Application Firewall conflict with Windows firewall causes issues updating domain group policies.

GUI

Bug ID	Description
752084	FortiClient (Windows) GUI does not completely block Sandbox exclusion list and scrolling is impossible.
773355	FortiClient has display issue with umlauts on the Web Filter tab.

Zero Trust tags

Bug ID	Description
726835	FortiOS cannot get the updated VPN IP address in firewall dynamic EMS tag address when FortiClient establishes the VPN tunnel.
740708	FortiClient (Windows) does not tag Windows 7 endpoint as having its antivirus signature up-to-date.
763868	FortiClient cannot identify domain/local users if they have the same username.
770636	FortiClient (Windows) does not remove Zero Trust Network Access (ZTNA) tag for antivirus signature being up-to-date.
775396	User-specified tag fails to work.
778435	FortiClient (Windows) only shows Zero Trust tags in avatar page.
782394	ZTNA user identity tags do not work.
782869	Zero trust tag fails to work for file with environments variable in its file path.

Endpoint control

Bug ID	Description
738813	FortiESNAC process causes high CPU.
770637	User cannot remove endpoint from quarantine with one-time access code.
779267	FortiClient does not get updated profile and does not sync.
780450	FortiClient (Windows) fails to apply log setting.
783186	FortiESNAC.exe CLI `-m` option does not work.

Endpoint management

Bug ID	Description
760816	Group assignment rules based on IP addresses do not work when using split tunnel.

Configuration

Bug ID	Description
762303	FortiClient (Windows) cannot restore the backup file when the backup file's file path contains a multibyte character.

Endpoint policy and profile

Bug ID	Description
774890	FortiClient (Windows) does not receive updated profile after syncing imported Web Filter profile from EMS.

Performance

Bug ID	Description
749348	Performance issues after upgrade.

Zero Trust Telemetry

Bug ID	Description
683542	FortiClient (Windows) fails to register to EMS if registration key contains a special character: " !"#$%&'()*+,-./:;<=>?@[\]^_`{\|}~".
763957	FortiClient (Windows) prompts for telemetry key when telemetry key has changed on EMS.

Malware Protection and Sandbox

Bug ID	Description
721038	FortiClient (Windows) fails to block SD cards when default removable media access is blocked.
730054	Allow Admin Users to Terminate Scheduled and On-Demand Scans from FortiClient Console feature does not work as expected.
732497	Updating signatures from GUI does not work.
753672	FortiClient (Windows) logs do not indicate threat level.
754098	Antiransomware detects and stops original sample but replica keeps executing at regular intervals.
758665	Antiexploit protection list should be updated to have Chrome and Firefox.
760073	FortiClient (Windows) compatibility with USB.
762125	fortimon3.sys causes blue screen of death during Slack calls.
764558	Quarantine suspected ransomware files after process detection or termination.
780393	FortiClient (Windows) does not block USB access when default rule is to block.

Remote Access

Bug ID	Description
649426	IPsec/SSL VPN per-app VPN split tunnel does not work.
710783	With per-machine and user autoconnect configured, per-machine tunnel drops in minutes before logging onto Windows.
711402	Per-user autoconnect does not establish and per-machine autoconnect remains connected after logging onto Windows.
724452	IPsec VPN with multiple gateways does not connect to the second gateway if the first one is inaccessible when the certificate is used.
724632	SAML logout does not work.
727695	FortiClient (Windows) on Windows 10 fails to block SSL VPN when it has a prohibit host tag applied.
729610	When using Spanish characters, saving username and password are activated, but FortiClient (Windows) saves encrypted password incorrectly.
730398	Always-up feature does not work for IPsec VPN when connecting from tray.
731127	Configuring SSL VPN tunnel with SAML login displays Empty username is not allowed error.
731912	FortiClient does not register any interface's IP addresses to the DNS server when IPsec VPN tunnel is up.
734866	Per-machine autotunnel before OS start keeps trying to connect after failing to connect to VPN.
743106	IPsec VPN XAuth does not work with ECDSA certificates.
744544	FortiClient (Windows) always saves SAML credentials.
744597	SSL VPN disconnects and returns hostcheck timeout after 15 to 20 minutes of connection.
754665	Resilient IPSec VPN tunnel is stuck in connection when failing over from first FortiGate to second if user password is not saved.
763611	Slow upload speed on`ssl-vpn dual-stack`.
764863	Dialup IPsec VPN over IPv6 drops packets on inbound direction once FortiClient (Windows) establishes tunnel.
765184	RADIUS authentication failover between two servers.
767947	SMS verification code/answer code overwrites IPsec VPN saved password.
768829	GUI shows incorrect tunnel name after VPN is up.
771090	Save username function on IPsec VPN tunnel does not work.
773060	When connected to VPN on wireless connection, Surface Pro cannot access SSRS report (software hosted on internal server).
776888	FortiClient (Windows) does not dynamically display Disconnect button unless user reopens console.
778738	IPsec VPN IPv6 remote gateway is missing from GUI.
779670	FortiClient (Windows) shows SSL VPN password as expired when the password has not expired.
782201	With an always-up VPN connection with multifactor authentication enabled, FortiClient fails to display popup for entering token code when reconnecting.
782352	FortiClient fails to perform XAuth with RSA certificates being used
782698	IPsec VPN on OS start with SSL VPN failover on Wi-Fi cannot connect.
784822	FortiSASE VPN doesn't automatically connect back after FortiClient (Windows) is upgraded from 6.4.6 GA to 7.0.3 latest Interim build.
785709	FortiClient (Windows) ipv6 site will not work after disconnect ipsec if the app firewall is enabled.
785853	FortiClient (Windows) SAML SSL VPN is stuck at authentication step with Okta.
786210	FortiClient (Windows) tries to connect to two FortiGate units and fails.

Vulnerability Scan

Bug ID	Description
741241	FortiClient (Windows) finds vulnerabilities for uninstalled software.
780815	Scheduled scan does not work.

Web Filter and plugin

Bug ID	Description
729127	Web Filter affects manufacturing execution system software.
757886	Internet connection issue after adding extension to the browser.
760182	Web Filter plugin does not work on x86 Windows 7 and Windows 8.1.
776089	FortiClient (Windows) does not block malicious sites when Web Filter is disabled.
784677	Web Filter plugin blocking YouTube comments with "Restricted Mode has hidden comments for this video".

Avatar and social network login

Bug ID	Description
729140	FortiClient (Windows) fails to work when attempting to log in with Google, LinkedIn, or Salesforce.
779387	FortiClient fails to set avatar and user information using Google social login.

Multitenancy

Bug ID	Description
780308	EMS automatically migrates endpoints to default site.

ZTNA connections

Bug ID	Description
742103	ZTNA connection rule deletion does not take effect immediately.
778612	FortiClient (Windows) routes ZTNA traffic via FortiSASE FortiGate instead of directly to ZTNA FortiGate.

License

Bug ID	Description
776869	FortiClient (Windows) should not hard code ZTNA license.

FIPS

Bug ID	Description
766616	Entering FIPS error mode does not shut down FortiClient (Windows) including GUI.
766623	If self-test fails during VPN connection, FortiClient (Windows) does not enter FIPS error mode.
766945	FortiClient does not send statistics to FortiGuard Distribution Servers for FIPS features.
769107	With FIPS enabled, FortiClient (Windows) imports unsupported encryption or authentication algorithm.
769191	FIPS allow use of 1024 bit certificate.

Logs

Bug ID	Description
778988	FortiClient (Windows) cannot report features to FortiAnalyzer.
776001	FortiClient (Windows) generates security information and event management log after deregistering.

Other

Bug ID	Description
780651	FortiClient (Windows) does not update signatures on expected schedule.
782630	User cannot open GUI via tray or desktop shortcut.

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(Windows) Release Notes

Known issues

Known issues

Install and upgrade

Application Firewall

GUI

Zero Trust tags

Endpoint control

Endpoint management

Configuration

Endpoint policy and profile

Performance