Known issues
The following issues have been identified in FortiClient (Windows) 6.4.9. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.
Install and upgrade
Bug ID |
Description |
---|---|
749331 | Windows Security settings show that FortiClient is snoozed when FortiEDR is installed. |
773219 |
FortiClient (Windows) should not allow the user to uninstall it if settings are locked. |
Application Firewall
Bug ID | Description |
---|---|
776007 | Application Firewall conflicts with Windows firewall, causing issues updating domain group policies. |
Endpoint control
Logs
Bug ID |
Description |
---|---|
820067 | FortiClient forwards logs despide being completely disabled. |
Zero Trust Telemetry
Bug ID |
Description |
---|---|
683542 | FortiClient (Windows) fails to register to EMS if registration key contains special character, such as " !"#$%&'()*+,-./:;<=>?@[\]^_`{|}~" . |
Malware Protection and Sandbox
Bug ID |
Description |
---|---|
606634 | FortiClient fails to remove quarantined files after days configured with cullage option. |
650383 | Number of blocked exploits attempts does not work properly. |
760073 |
FortiClient (Windows) affects USB operation. |
Remote Access
Bug ID |
Description |
---|---|
743106 | IPsec VPN XAuth does not work with ECDSA certificates. |
758424 |
Certificate works for IPsec VPN tunnel if put in current user store but fails to work if it is on the local machine. |
762986 |
If FortiClient (Windows) cannot reach the first remote gateway when connecting to a resilient tunnel from FortiTray, FortiClient does not use the second FortiGate to connect. |
780938 | SAML connection does not work for international connections. |
782393 | Application-based split VPN tunnel has issue when using VipWebAppServer.exe application. |
786348 | FortiClient shows error code -8 or -14 when Limit Users to One SSL-VPN Connection at a Time is enabled on FortiOS with SAML authentication. |
790404 |
GUI is missing SAML button. |
795334 | Always up feature does not work as expected when trying to connect to VPN form tray. |
841970 | GUI gets stuck while connecting with SAML to SSL VPN with Azure Active Directory and Duo for multifactor authentication. |
Performance
Bug ID |
Description |
---|---|
778651 | Large downloads and speed tests result in high latency, packet loss, and poor performance. |
Web Filter
Bug ID | Description |
---|---|
781874 | Website does not load with ERR_CONTENT_LENGTH_MISMATCH error.
|
793017 |
Web Filter option disconnects an application's underlying connection. |
825633 |
Error occurs when revoking certificate accessing outlook.office365.com using Web Filter. |
Zero Trust tags
Bug ID |
Description |
---|---|
704234 | Zero Trust tagging rule set syntax to check registry key value is unclear. |
731525 |
FortiClient (Windows) does not properly detect Zero Trust tag for not having antivirus up-to-date. |
Other
Bug ID |
Description |
---|---|
749458 | FortiClient (Windows) displays specific email address related to social network login using Gmail account. |