Known issues
The following issues have been identified in FortiClient (Windows) 7.0.8. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.
Application Firewall
Bug ID | Description |
---|---|
717628 | Application Firewall causes issues with Motorola RMS high availability client. |
776007 |
Application Firewall conflict with Windows firewall causes issues updating domain group policies. |
814391 |
FortiClient Cloud application signatures block allowlisted applications. |
844997 | FortiClient sees several packet losses on different internal resources after connecting telemetry. |
823292 |
FortiClient cannot connect to JVC wireless display. |
827788 |
Threat ID is 0 on Firewall Events. |
853451 |
FortiClient blocks PIA VPN. |
853808 |
FortiClient (Windows) blocks Veeam with messages related to Remote.CMD.Shell and VeeamAgent.exe. |
860062 |
Application Firewall slows down opening Microsoft Active Directory (AD) Users and Computers application. |
Endpoint control
Endpoint management
Bug ID | Description |
---|---|
760816 | Group assignment rules based on IP addresses do not work when using split tunnel. |
GUI
Install and upgrade
Bug ID |
Description |
---|---|
749331 | Windows Security setting in Windows displays FortiClient is snoozed when FortiEDR is installed. |
769639 |
FortiDeviceGuard is not installed on Windows Server 2022. |
820672 | Zero trust network access (ZTNA) driver FortiTransCtrl.sys fails to start on Windows Server 2016. |
867982 |
Blank certificate pops up when upgrading. |
900228 | On Windows 11 22H2, FortiClient upgrade deployment reboots immediately without asking user when to schedule upgrade regardless of EMS configuration. |
Zero Trust tags
Bug ID | Description |
---|---|
782394 | ZTNA user identity tags do not work. |
819120 |
Zero trust tag rule for AD group does not work when registering FortiClient to EMS with onboarding user. |
872794 | AD group tag Evaluate on FortiClient feature does not work. |
Configuration
Bug ID |
Description |
---|---|
730415 |
FortiClient backs up configuration that is missing locally configured ZTNA connection rules. |
User and authentication
Bug ID |
Description |
---|---|
765184 | RADIUS authentication failover between two servers for high availability does not work well. |
Performance
Bug ID |
Description |
---|---|
749348 | Performance issues after upgrade. |
778651 |
Large downloads and speed tests result in high latency, packet loss, and poor performance. |
Zero Trust Telemetry
Bug ID |
Description |
---|---|
683542 | FortiClient (Windows) fails to register to EMS if registration key contains a special character: " !"#$%&'()*+,-./:;<=>?@[\]^_`{|}~". |
792703 |
FortiClient (Windows) cannot connect to FortiClient Cloud. |
Malware Protection and Sandbox
Bug ID |
Description |
---|---|
760073 | FortiDeviceGuard could not be installed on Windows Server through installer. |
793926 | FortiShield blocks spoolsv.exe on Citrix virtual machine servers. |
825732 |
SIM-card-slot UEFI feature slows down Windows logon when connected to VPN. |
828862 |
FortiClient does not allow virtual CD-ROM device. |
831560 |
GUI shows ransomware quarantined files after restoration via EMS. |
833264 | Antiexploit blocks Chrome browser without sharing payload details. |
837638 | Identifying malware and exploits using signatures received from FortiSandbox does not work. |
844988 | FortiClient (Windows) does not block USB drive if attempting to copy contents even if WPD/USB is set to be blocked in profile. |
857041 | Windows 10 security center popup shows both FortiClient and Windows Defender are turned off. |
863802 | EMS and FortiClient (Windows) cannot detect SentinelOne even if they have product on operating system level. |
872970 | Bubble notifications do not appear when inserting USB drive in endpoint machine. |
876925 |
Antiexploit protection blocks Microsoft Signing application in Chrome. |
Remote Access
Vulnerability Scan
Bug ID |
Description |
---|---|
741241 | FortiClient (Windows) finds vulnerabilities for uninstalled software. |
795393 |
EMS does not remove vulnerability events after successful patch. |
849485 | FortiClient wrongly detects AnyDesk vulnerabilities CVE-2021-44426 and CVE-2021-44425. |
859508 |
FortiClient detects wrong vulnerability in patched AutoCAD software. |
869253 |
FortiClient detects vulnerability when the required KB is installed. |
Logs
Bug ID |
Description |
---|---|
820067 | FortiClient forwards logs despite being completely disabled. |
849043 |
SSL VPN add/close action does not show on FortiGate Endpoint Event section. |
857784 |
FortiClient (Windows) cannot send OS logs/system events to FortiAnalyzer. |
Web Filter and plugin
Bug ID | Description |
---|---|
776089 |
FortiClient (Windows) does not block malicious sites when Web Filter is disabled. |
789017 | Web Filter is enabled on FortiSASE profile on EMS when it is already enforced through FortiOS. |
812207 |
Blocked web client shows dropped connection message instead of URL blocked message. |
825633 |
Error revokes certificate accessing outlook.office365.com using Web Filter. |
826697 | Web Filter affects ConnectWise Automate. |
829265 | Microsoft Teams offline error occurs in SB 6211. |
836906 | After FortiClient install, extended uptime results in audio cracking. |
870895 | Web Filter blocks Docker pull. |
871325 | Web Filter breaks DW Spectrum. |
Avatar and social network login
Bug ID |
Description |
---|---|
802471 | <enable_manually_entering> parameter does not work. |
830117 |
EMS fails to update email address for endpoint from personal information form in FortiClient (Windows). |
878050 | Avatar does not update on FortiGate dashboards and FortiGate cannot show updated information. |
Multitenancy
Bug ID |
Description |
---|---|
780308 | EMS automatically migrates endpoints to default site. |
ZTNA connection rules
FSSOMA
Bug ID |
Description |
---|---|
851036 | FortiClient (Windows) does not send IP address using mobility agent to FortiAuthenticator when on-premise. |
861953 | FortiClient single-sign on mobility agent (FSSOMA) does not send ID to FortiAuthenticator. |
862021 | Local account can access Internet if FSSOMA is logged in and AD user locks the screen. |
Onboarding
Bug ID |
Description |
---|---|
811976 |
FortiClient (Windows) may prioritize using user information from authentication user registered to EMS. |
819989 |
FortiClient (Windows) does not show login prompt when installed with installer using LDAP/local verification. |
License
Bug ID |
Description |
---|---|
830899 | FortiClient connected to EMS loses license. |
874676 | EMS tags endpoint with existing ZTNA host tags for vulnerability and AV after EMS administrator updates EMS license from Endpoint Protection Platform to Remote Access. |
Other
Bug ID |
Description |
---|---|
780651 | FortiClient (Windows) does not update signatures on expected schedule. |
834389 | FortiClient (Windows) has incompatibility with Fuji Nexim software. |
861070 |
FortiClient (Windows) allows user to end FortiClient (Windows) processes when FortiShield is running/ |
865938 |
FortiClient causes RPC service unavailable error and blank screen when trying to use Remote Desktop Protocol connection to the server. |