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Existing known issues

Existing known issues

The following issues have been identified in a previous version of FortiClient (Windows) and remain in FortiClient (Windows)7.0.13.

Deployment and installers

Bug ID Description
992045 FortiClient is not installed on Active Directory domain endpoint after deployment from EMS for that domain.

Endpoint control

Bug ID Description
815037 After EMS administrator selects Mark All Endpoints As Uninstalled, FortiClient (Windows) connected with verified user changes to unverified user.

833717

EMS shows endpoints as offline, while they show their own status as online.

Endpoint policy and profile

Bug ID

Description

889517 EMS fails to assign the correct endpoint policy and shows FortiClient as out-of-sync despite the client syncing.

Configuration

Bug ID

Description

1016803

After installation, FortiClient (Windows) hides Remote Access tab even if a Remote Access profile is embedded in the installer.

Logs

Bug ID

Description

820067 FortiClient forwards logs despite being completely disabled.
903480 FortiClient fails to generate log message to FortiAnalyzer or EMS when ZTNA tag prohibits access to VPN.
948887 FortiClient does not send Windows log of Exchange Server logon failure(Event ID 4625).
996345 After enabling then disabling logging from the EMS profile, it is still enabled.

Malware Protection and Sandbox

Bug ID

Description

863802 EMS and FortiClient (Windows) cannot detect SentinelOne even if they have product on operating system level.
966195 Antimalware detects W64/AI.Pallas Suspicious and fails to quarantine the file.
991539 FortiClient (Windows) cannot open AV logs on the scan result page after performing on-demand or scheduled scan.
1015600 On-demand scan fails to quarantine Eicar files from C drive root folder.

Quarantine management

Bug ID

Description

956891 FortiClient does not download EMS allowlist file and prevents file restore from Quarantine Management.

1009212

EMS FCrestorequarant tool does not delete the restored file from quarantine folder.

Remote Access

Bug ID

Description

996877 Manage Engine ADSelfService-installed endpoint causes issue on other user screen when VPN before logon is enabled.

Remote Access - IPsec VPN

Bug ID

Description

758424

Certificate works for IPsec VPN tunnel if put it in current user store but fails to work if in local machine.

Remote Access - SSL VPN

Bug ID

Description

882408 Failed to renew password when user expires message displays when logging in to Windows.
909244 Split DNS name resolution stops working after VPN is up for a few minutes in some environments until running ipconfig /flushdns.

914018

SSL VPN SAML login fails to work if using YubiKey for MFA.

916581

Static DNS entry is registered when on-fabric.

920383

FortiClient enables Turn off smart multi-homed name resolution on the Windows machine after successful connection.

922941

Connecting to SSL VPN with FQDN resolved to both IPv4 and IPv6 as remote gateway gets stuck at 98%.

950787

Domain filter cannot block access for specific server FQDN.

994884

FortiShield blocks FortiSSLVPNsys.exe, causing SSL VPN connection failure.

1007613 sslvpn-ems-sn-check error is not descriptive on SAML SSL VPN connections.
1015381 FortiClient takes longer than usual to autoconnect.

Vulnerability Scan

Bug ID

Description

795393

EMS does not remove vulnerability events after successful patch.

869253

FortiClient detects vulnerability when the required KB is installed.

Web Filter and plugin

Bug ID Description

998747

FortiClient does not block Gmail when using Gmail link in Chrome.

ZTNA connection rules

Bug ID

Description

814953

Using an external browser for SSH ZTNA requires restarting FortiClient on Windows 11.

830135 Hosts file becomes empty after disconnecting/reconnecting to EMS multiple times and with fresh FortiClient (Windows) install.

831943

ZTNA client certificate is not removed from user certificate store after FortiClient uninstall.

839589

ZTNA TCP forwarding does not work for GoAnywhere application.

949507

ZTNA has multiple client certificates in certificate store.

992649

User cannot create FortiGate tunnel if FortiGate works as both VPN and ZTNA proxy server.

1001116

FortiClient requests SAML credentials after network change in ZTNA connections.

Existing known issues

Existing known issues

The following issues have been identified in a previous version of FortiClient (Windows) and remain in FortiClient (Windows)7.0.13.

Deployment and installers

Bug ID Description
992045 FortiClient is not installed on Active Directory domain endpoint after deployment from EMS for that domain.

Endpoint control

Bug ID Description
815037 After EMS administrator selects Mark All Endpoints As Uninstalled, FortiClient (Windows) connected with verified user changes to unverified user.

833717

EMS shows endpoints as offline, while they show their own status as online.

Endpoint policy and profile

Bug ID

Description

889517 EMS fails to assign the correct endpoint policy and shows FortiClient as out-of-sync despite the client syncing.

Configuration

Bug ID

Description

1016803

After installation, FortiClient (Windows) hides Remote Access tab even if a Remote Access profile is embedded in the installer.

Logs

Bug ID

Description

820067 FortiClient forwards logs despite being completely disabled.
903480 FortiClient fails to generate log message to FortiAnalyzer or EMS when ZTNA tag prohibits access to VPN.
948887 FortiClient does not send Windows log of Exchange Server logon failure(Event ID 4625).
996345 After enabling then disabling logging from the EMS profile, it is still enabled.

Malware Protection and Sandbox

Bug ID

Description

863802 EMS and FortiClient (Windows) cannot detect SentinelOne even if they have product on operating system level.
966195 Antimalware detects W64/AI.Pallas Suspicious and fails to quarantine the file.
991539 FortiClient (Windows) cannot open AV logs on the scan result page after performing on-demand or scheduled scan.
1015600 On-demand scan fails to quarantine Eicar files from C drive root folder.

Quarantine management

Bug ID

Description

956891 FortiClient does not download EMS allowlist file and prevents file restore from Quarantine Management.

1009212

EMS FCrestorequarant tool does not delete the restored file from quarantine folder.

Remote Access

Bug ID

Description

996877 Manage Engine ADSelfService-installed endpoint causes issue on other user screen when VPN before logon is enabled.

Remote Access - IPsec VPN

Bug ID

Description

758424

Certificate works for IPsec VPN tunnel if put it in current user store but fails to work if in local machine.

Remote Access - SSL VPN

Bug ID

Description

882408 Failed to renew password when user expires message displays when logging in to Windows.
909244 Split DNS name resolution stops working after VPN is up for a few minutes in some environments until running ipconfig /flushdns.

914018

SSL VPN SAML login fails to work if using YubiKey for MFA.

916581

Static DNS entry is registered when on-fabric.

920383

FortiClient enables Turn off smart multi-homed name resolution on the Windows machine after successful connection.

922941

Connecting to SSL VPN with FQDN resolved to both IPv4 and IPv6 as remote gateway gets stuck at 98%.

950787

Domain filter cannot block access for specific server FQDN.

994884

FortiShield blocks FortiSSLVPNsys.exe, causing SSL VPN connection failure.

1007613 sslvpn-ems-sn-check error is not descriptive on SAML SSL VPN connections.
1015381 FortiClient takes longer than usual to autoconnect.

Vulnerability Scan

Bug ID

Description

795393

EMS does not remove vulnerability events after successful patch.

869253

FortiClient detects vulnerability when the required KB is installed.

Web Filter and plugin

Bug ID Description

998747

FortiClient does not block Gmail when using Gmail link in Chrome.

ZTNA connection rules

Bug ID

Description

814953

Using an external browser for SSH ZTNA requires restarting FortiClient on Windows 11.

830135 Hosts file becomes empty after disconnecting/reconnecting to EMS multiple times and with fresh FortiClient (Windows) install.

831943

ZTNA client certificate is not removed from user certificate store after FortiClient uninstall.

839589

ZTNA TCP forwarding does not work for GoAnywhere application.

949507

ZTNA has multiple client certificates in certificate store.

992649

User cannot create FortiGate tunnel if FortiGate works as both VPN and ZTNA proxy server.

1001116

FortiClient requests SAML credentials after network change in ZTNA connections.