Known issues

The following issues have been identified in FortiClient (Windows) 6.2.2. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Avatar

Bug ID	Description
586684	FortiClient does not send avatar to FortiAnalyzer.

Endpoint control

Bug ID	Description
529794	EMS and manual upgrade of FortiGate registration statuses differ.
566039	Alert user that FortiClient license is expiring because EMS server is unreachable.
578065	Host tag rule Exploit Guard does not work.
582302	FortiClient cannot get signature from FortiManager using HTTPS because certificate check failed.
587689	All FortiClient processes still run after EMS deploys new FortiClient.

GUI

Bug ID	Description
532412	FortiClient malware protection dashboard still displays USB setting when EMS has disabled AV.
568816	GUI becomes blank after VPN is up for a while.

Install and upgrade

Bug ID	Description
570862	FortiClient VPN does not uninstall from AD endpoint after EMS deploys new version of FortiClient.

Malware Protection

Bug ID	Description
525034	FortiClient does not do AV scan on next startup if off during scheduled scan time.
535604	AntiExploit causes application crashes without blocking message.
554026	Fixing AntiExploitEngine false positives.
577642	FortiClient Windows removable media access feature does not block iOS (mobile devices).
587229	Exclude Files from Trusted Sources fails to work for cloud-based malware detection.
586444	FortiClient cloud-based malware protection fails to update threats detected statistics.

Remote Access

Bug ID	Description
452476	FortiClient registers all interfaces' IP addresses to the DNS server when SSL VPN tunnel is up.
504291	FortiClient with IPv6-only configuration fails to connect with remote IKE2 IPv6 IPsec tunnel.
537299	FortiClient Windows does not use correct SSL VPN split DNS server.
538024	FortiClient (Windows) loses DNS settings after disconnecting IPsec VPN.
551754	VPN connection failed error displays when switching between offnet and onnet networks.
569461	FortiClient fails to connect the IPsec VPN tunnel if using FortiToken 2FA.
571989	FortiClient display issues when connecting to the VPN tunnel.
571992	FortiClient cannot connect to the VPN tunnel with Save username.
578168	FortiClient (Windows) cannot connect to VPN tunnel or dismiss the page when save password/always-up/auto-connect is enabled.
581149	VPN client did not learn all routes specified in SSL portal with split tunnel or SSL VPN IPv4 policies (pushing approx 1000 routes).
583921	SSL VPN autoconnect does not work reliably.
584953	Split tunnel does not work when manual IP address is chosen.
587910	When FortiClient establishes IPsec/SSL VPN tunnel with FortiGate, it cannot get the FortiGate's tunnel interface as gateway via FortiTelemetry.
588287	FortiClient provide SHA1 cipher only for SSL VPN.
588760	Inappropriate message before FortiGate local user password expires.

Sandbox

Bug ID	Description
576613	FortiClient should use the timezone value from EMS profile to query cloud server list.
584965	FortiClient Sandbox fails to apply new sandbox detection level after EMS updates sandbox detection level.
584969	FortiClient Sandbox fails to detect office files directly opened in Web Outlook mail.

Vulnerability Scan

Bug ID	Description
510597	FortiClient fails to patch OS vulnerabilities on Windows 10 x64 platform when a Windows update is outstanding.
525603	FortiClient reports the same vulnerabilities after EMS triggers patching of all high and critical vulnerabilities.
537016	Vulnerability Scan does not always scan on next startup if off during scheduled scan time.
548614	FortiClient VCM logs have no limit and consume a lot of disk space.

Web Filter

Bug ID	Description
510462	FortiClient does not show correct block message for Unknown category.
579458	On Dell XPS 15 7590, laptop throughput goes down when FortiClient is installed.
584947	Web Filter plugin for Chrome browser fails to show customized block page for blacklisted URL.

Other

Bug ID	Description
534383	FortiClient Settings page fails to preserve Disable Fortiproxy setting after switching FortiClient tabs.
566084	FortiClient downloads all signature updates after fresh install without registering to EMS to receive a valid license.
571597	GPO update fails due to FortiClient FortiShield blocking the modification of a registry key.
578532	FortiClient has no event log when FortiGuard server sfctwf.fortinet.net is not reachable.
579772	FortiClient cannot get signature from FortiManager using HTTPS due to failed certificate check.
585107	FortiClient will not trust certificate trusted by Windows.
587789	CEF standard violation.
087179	No log for removable device control.