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Table of Contents

FortiVoice Phone System Administration Guide

Configuring single-cell FortiFone phones

The FON-D71 is a single-cell digital enhanced cordless telecommunications (DECT) solution.

A FortiFone-D71-B base can support up to eight FortiFone-D71-H handsets.

The FON-D71-B base registers with the FortiVoice phone system. You configure a FortiFone-D71-H handset as an extension with the FON-D71-B base.

Internal and external extensions

When the FON-D71-B base and FortiVoice phone system are on the same network, you are configuring an internal extension. The FON-D71 phone supports a plug-and-play installation and automatically downloads its configuration from the FortiVoice phone system.

When the FON-D71-B base and FortiVoice phone system are on different networks, you are configuring an external extension. You are manually connecting the FON-D71-B base with the FortiVoice phone system.

Prerequisites

Make sure to meet the following prerequisites:

  • Make sure that the FortiVoice phone system is using version 5.3.18 or later.

  • Make sure that the FortiVoice auto provisioning is enabled (see Configuring SIP phone auto-provisioning).
  • Install the battery in the FortiFone-D71-H handset.

Workflow

To complete the configuration of a single-cell FortiFone phone, perform the following procedures: 

  1. To add the FON-D71-B base
  2. To register the FON-D71-H handset with the FON-D71-B base
  3. To connect the FON-D71-B base with the FortiVoice phone system for an external extension
  4. To configure the FON-D71-H handset as an internal or external extension to use with the FON-D71-B base

To add the FON-D71-B base

 

  1. On the FON-D71-B base, connect the Ethernet cable to the internet port.
  2. Connect the other end of the Ethernet cable to your router, switch, or other internet source.
  3. If your network supports power over Ethernet (PoE), a power adapter is not required.
  4. If your network does not support PoE, you need a DC power adapter (5 V and 600 mA).
    1. Connect the power adapter to the power jack on the FON-D71-B base.
    2. Connect the other end of the power adapter to the power outlet.
  5. If the FON-D71-B base and FortiVoice phone system are on the same network, verify that the FON-D71-B base is connected to the FortiVoice phone system:
    1. Log in to the FortiVoice web-based manager.
    2. Go to Phone System > Device > Phone.
    3. Review the list of phones to make sure that it includes the newly added FortiFone-D71 and the Management column shows a Not Assigned status.
  6. If the FON-D71-B base and FortiVoice phone system are on different networks, you will connect both systems later in the workflow.

To register the FON-D71-H handset with the FON-D71-B base

 

No.

Item

Description

1

Paging key

  • Locates a misplaced handset.

  • Toggles the registration mode.

  • Resets the base to factory settings.

2

Registration LED

Indicates the mode of the base station:

  • Fast flashing green — paging mode.

  • Slow flashing green — registration mode.

  • Solid green — at least one handset is registered to the base.

3

Network status LED

Indicates the network status:

  • Slow flashing green — network is unavailable.

  • Solid green — network is available.

  • Off — base station is powered off.

4

Power indicator LED

Indicates the power status of the base station:

  • Slow flashing green — firmware is updating.

  • Solid green — base station is powered on.

  • Off — base station is powered off.

  1. Turn on the FON-D71-H handset.

    The handset displays Searching for the base.

  2. On the base, press and hold the Paging key until the registration LED is flashing to enter the registration mode.

    The handset discovers and registers with the base.

  3. After the registration is complete, the phone displays the handset ID (such as Handset 1).

 

To connect the FON-D71-B base with the FortiVoice phone system for an external extension

Note

If you are using an internal extension, the FON-D71-B base is already connected to the FortiVoice phone system. Skip this procedure and go To configure the FON-D71-H handset as an internal or external extension to use with the FON-D71-B base.

  1. On the FON-D71-H handset, press the Down navigation button.
  2. Select Base and press OK.
  3. Take note of the IP address of the FON-D71-B base.
  4. Go to your web browser and enter:

    https://<ip_address>

    Where <ip_address> is the IP address of the FON-D71-B base.

  5. In Username, enter admin.
  6. In Password, enter 23646.
  7. Go to Settings > Auto Provision.
  8. In the Server URL, enter the public IP address or FQDN of the FortiVoice phone system.
  9. Click Confirm.
  10. The FON-D71-B base connects to the FortiVoice phone system.

     

To configure the FON-D71-H handset as an internal or external extension to use with the FON-D71-B base

  1. Log in to the FortiVoice web-based manager.
  2. Go to Phone System > Device > Phone.
  3. Right-click FortiFone-D71 (this is the base) and select either Assign to Existing Extension and the extension, or Assign to New Extension.
  4. Configure the following:
  5. GUI field

    Description

    Enabled

    Select to activate the extension.

    Number

    Enter the extension number of the FON-D71-H.

    For more information about the extension configuration, see Configuring IP extensions.

    User ID

    Displays the user ID.

    Display name

    Enter the name displaying on the extension. This is usually the name of the extension user.

    You can click + to add a caller ID for external calls or emergency calls.

    Description

    Enter any notes about the phone.

    User Setting

    Do not change the settings.

  6. Click Next.
  7. Go to Location. For an internal extension, click Internal or for an external extension, click External. Verify that the Handset ID is correct. For example, if you are configuring the first handset, the Handset ID must be 1.
  8. Click Next.
  9. Review the summary.
  10. To save the changes, click Finish.

Configuring single-cell FortiFone phones

The FON-D71 is a single-cell digital enhanced cordless telecommunications (DECT) solution.

A FortiFone-D71-B base can support up to eight FortiFone-D71-H handsets.

The FON-D71-B base registers with the FortiVoice phone system. You configure a FortiFone-D71-H handset as an extension with the FON-D71-B base.

Internal and external extensions

When the FON-D71-B base and FortiVoice phone system are on the same network, you are configuring an internal extension. The FON-D71 phone supports a plug-and-play installation and automatically downloads its configuration from the FortiVoice phone system.

When the FON-D71-B base and FortiVoice phone system are on different networks, you are configuring an external extension. You are manually connecting the FON-D71-B base with the FortiVoice phone system.

Prerequisites

Make sure to meet the following prerequisites:

  • Make sure that the FortiVoice phone system is using version 5.3.18 or later.

  • Make sure that the FortiVoice auto provisioning is enabled (see Configuring SIP phone auto-provisioning).
  • Install the battery in the FortiFone-D71-H handset.

Workflow

To complete the configuration of a single-cell FortiFone phone, perform the following procedures: 

  1. To add the FON-D71-B base
  2. To register the FON-D71-H handset with the FON-D71-B base
  3. To connect the FON-D71-B base with the FortiVoice phone system for an external extension
  4. To configure the FON-D71-H handset as an internal or external extension to use with the FON-D71-B base

To add the FON-D71-B base

 

  1. On the FON-D71-B base, connect the Ethernet cable to the internet port.
  2. Connect the other end of the Ethernet cable to your router, switch, or other internet source.
  3. If your network supports power over Ethernet (PoE), a power adapter is not required.
  4. If your network does not support PoE, you need a DC power adapter (5 V and 600 mA).
    1. Connect the power adapter to the power jack on the FON-D71-B base.
    2. Connect the other end of the power adapter to the power outlet.
  5. If the FON-D71-B base and FortiVoice phone system are on the same network, verify that the FON-D71-B base is connected to the FortiVoice phone system:
    1. Log in to the FortiVoice web-based manager.
    2. Go to Phone System > Device > Phone.
    3. Review the list of phones to make sure that it includes the newly added FortiFone-D71 and the Management column shows a Not Assigned status.
  6. If the FON-D71-B base and FortiVoice phone system are on different networks, you will connect both systems later in the workflow.

To register the FON-D71-H handset with the FON-D71-B base

 

No.

Item

Description

1

Paging key

  • Locates a misplaced handset.

  • Toggles the registration mode.

  • Resets the base to factory settings.

2

Registration LED

Indicates the mode of the base station:

  • Fast flashing green — paging mode.

  • Slow flashing green — registration mode.

  • Solid green — at least one handset is registered to the base.

3

Network status LED

Indicates the network status:

  • Slow flashing green — network is unavailable.

  • Solid green — network is available.

  • Off — base station is powered off.

4

Power indicator LED

Indicates the power status of the base station:

  • Slow flashing green — firmware is updating.

  • Solid green — base station is powered on.

  • Off — base station is powered off.

  1. Turn on the FON-D71-H handset.

    The handset displays Searching for the base.

  2. On the base, press and hold the Paging key until the registration LED is flashing to enter the registration mode.

    The handset discovers and registers with the base.

  3. After the registration is complete, the phone displays the handset ID (such as Handset 1).

 

To connect the FON-D71-B base with the FortiVoice phone system for an external extension

Note

If you are using an internal extension, the FON-D71-B base is already connected to the FortiVoice phone system. Skip this procedure and go To configure the FON-D71-H handset as an internal or external extension to use with the FON-D71-B base.

  1. On the FON-D71-H handset, press the Down navigation button.
  2. Select Base and press OK.
  3. Take note of the IP address of the FON-D71-B base.
  4. Go to your web browser and enter:

    https://<ip_address>

    Where <ip_address> is the IP address of the FON-D71-B base.

  5. In Username, enter admin.
  6. In Password, enter 23646.
  7. Go to Settings > Auto Provision.
  8. In the Server URL, enter the public IP address or FQDN of the FortiVoice phone system.
  9. Click Confirm.
  10. The FON-D71-B base connects to the FortiVoice phone system.

     

To configure the FON-D71-H handset as an internal or external extension to use with the FON-D71-B base

  1. Log in to the FortiVoice web-based manager.
  2. Go to Phone System > Device > Phone.
  3. Right-click FortiFone-D71 (this is the base) and select either Assign to Existing Extension and the extension, or Assign to New Extension.
  4. Configure the following:
  5. GUI field

    Description

    Enabled

    Select to activate the extension.

    Number

    Enter the extension number of the FON-D71-H.

    For more information about the extension configuration, see Configuring IP extensions.

    User ID

    Displays the user ID.

    Display name

    Enter the name displaying on the extension. This is usually the name of the extension user.

    You can click + to add a caller ID for external calls or emergency calls.

    Description

    Enter any notes about the phone.

    User Setting

    Do not change the settings.

  6. Click Next.
  7. Go to Location. For an internal extension, click Internal or for an external extension, click External. Verify that the Handset ID is correct. For example, if you are configuring the first handset, the Handset ID must be 1.
  8. Click Next.
  9. Review the summary.
  10. To save the changes, click Finish.