Reviewing system configuration
Phone System > Review provides a snapshot of the FortiVoice system configuration. You may also modify some items.
The items to be reviewed or modified include:
- Extension numbers.
- New voice mail (MWI, message waiting indicator) check.
- Network summary that shows the IP address of each subnet and the number of devices connected to it.
- DID (direct inward dialing) handling information.
- Call queue information.
- Agent information.
- Extensions that are used by other objects and their roles in the objects.
You can double-click an extension to modify it. For modification information, see Configuring IP extensions.
You can double-click a record to view the voice mail source, including the user ID, extension number, and extension type.
For detailed information, see Configuring direct inward dialing.
This is available for FortiVoice units with Call Center license. For modification information, see Creating call queues.
This is available for FortiVoice units with Call Center license. For modification information, see Configuring agents.
You can double-click a referenced object to view the object details and the extension role in the object.
In the following example, extension 87071 is used in Ottawa_Helpdesk (Virtual Number) as a call handling destination.