Introduction

The FortiVoice user portal allows you to perform the following tasks:

• Check your voicemail including playing, deleting, or saving the voicemails.
• Receive and send fax.
• Check your recorded calls including playing, deleting, or saving the voicemails.
• Check your call record for received, placed, or missed calls.
• View your corporate phone directory.
• Manage calls.
• Customize sound files.
• Check the feature codes that you can dial on your phone keypad.
• Configure phone profiles.
• Set up phone call reminders.
• Configure your extension according to your preferences.
• Use the operator console to process calls for your organization.
• Use the call center console to process call queues.

Available functions may vary depending on the privileges assigned to your phone extension by your FortiVoice system administrator.