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Introduction

The FortiVoice user portal allows you to perform the following tasks:

  • Check your voicemail including playing, deleting, or saving the voicemails.
  • Receive and send fax.
  • Check your recorded calls including playing, deleting, or saving the voicemails.
  • Check your call record for received, placed, or missed calls.
  • View your corporate phone directory.
  • Manage calls.
  • Customize sound files.
  • Check the feature codes that you can dial on your phone keypad.
  • Configure phone profiles.
  • Set up phone call reminders.
  • Configure your extension according to your preferences.
  • Use the operator console to process calls for your organization.
  • Use the call center console to process call queues.
Note

Available functions may vary depending on the privileges assigned to your phone extension by your FortiVoice system administrator.

Introduction

The FortiVoice user portal allows you to perform the following tasks:

  • Check your voicemail including playing, deleting, or saving the voicemails.
  • Receive and send fax.
  • Check your recorded calls including playing, deleting, or saving the voicemails.
  • Check your call record for received, placed, or missed calls.
  • View your corporate phone directory.
  • Manage calls.
  • Customize sound files.
  • Check the feature codes that you can dial on your phone keypad.
  • Configure phone profiles.
  • Set up phone call reminders.
  • Configure your extension according to your preferences.
  • Use the operator console to process calls for your organization.
  • Use the call center console to process call queues.
Note

Available functions may vary depending on the privileges assigned to your phone extension by your FortiVoice system administrator.